Job Title: Genesys Workforce Manager Work Location: Anywhere in US (Ready to work from Infosys office) Duration: Long Term Exp:10Years Must Have:Manager who has real hands on experience in Work Force Management. Core workforce management responsibilitiessuch as scheduling, short- and long-term forecasting, and real-time monitoring of agents and queuesrequired for this role. PRINCIPLE DUTIES AND RESPONSIBILITIES:Supports the long-term strategic vision of workforce management of the