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Washington, District of Columbia

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Today

Title: Help Desk Manager Duration: 1-5 Years Location: Washington, DC JD: 5+ years IT help desk management in federal/government settings. - Expertise in ticketing, remote support (e.g., LogMeIn), user configs (email, credentials, encryption). - Experience with NMB-like tools: MS Office, Google Workspace, Adobe, Avaya, printers/scanners, mobiles (iOS/Android). - Strong communication; process improvement (e.g., efficiencies, cost reductions). - Background in weekly reporting and issue escalati

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Full-time, Contract

Help Desk Manager

Chantilly, Virginia

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Today

GxNext is looking for a Help Desk Manager who would be responsible for leading a team of technical support specialists, overseeing the day-to-day operations of a help desk, ensuring timely and effective resolution of user issues by managing workflows, monitoring performance metrics, training staff, and collaborating with other departments to maintain high customer service standards. Responsibilities Manage daily help desk operations, ensuring 24/7 coverageLead and manage Level II Help Desk Tech

Full-time

USD 116,350.00 - 210,325.00 per year

Sr. Information Systems Specialist- Help Desk Support

Washington, District of Columbia

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12d ago

Information Systems Specialist- Help Desk Support 1st Shift(Wednesday Sunday, 7:00pm to 3:30pm) 100% ONSITE in Washington DC Per Federal contract U.S. Citizenship or Required Must be able to pass enhanced background screen (criminal, financial, drug) for Public Trust clearance W-2 or C2C Must apply by Monday, March 23, 2026. Position Requirements: ?The posting below is for a 1st Shift(Wednesday Sunday, 7:00pm to 3:30pm) Help Desk position at the Boards Washington DC campus. ?Period of Perfo

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Contract, Third Party

Depends on Experience

Help Desk Technician

Washington, District of Columbia

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Today

5 DAYS ONSITE - WASHINGTON D.C. Help Desk Technician Core Competencies: Provide technical support to client end-user desktops, laptops with docking stations and mobile devices. This includes supporting a variety of enterprise-standard software and hardware, and handling problems such as computer viruses, network login and connectivity issues, among others. Respond to client requests for help, diagnose problems, and identify and apply the appropriate resolution or find resources to solve the pro

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Contract

Help Desk Tier II

Falls Church, Virginia

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29d ago

Help Desk Tier II Falls Church, VA Pay From: $60,000 per year MUST: Experienced Tier II Help Desk professional Active DoD Secret or Level 3 Public Trust 4+ years of professional experience working in a enterprise level IT support role Knowledge of Windows 7 or Windows 10 and all standard MS Office software systems including MS Project, especially knowledgeable with Windows 10 environment Possess knowledge of workstation administration and management Experience with IT and Help Desk technologies

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Full-time

60000 - 65000

Senior Helpdesk Specialist

Washington, District of Columbia

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5d ago

We are seeking a Senior Help Desk/Desktop Support Analyst with strong technical troubleshooting and customer support experience to support the organizations Tier 1 Help Desk operations. This role provides frontline technical support to end users, ensuring timely resolution of incidents and service requests while maintaining a high level of customer service. This position operates in a shift-based environment and requires working weekends, holidays, and occasional overtime to ensure continuous co

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Contract

Depends on Experience

Help Desk Specialist

Washington, District of Columbia

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26d ago

Role Description: Overview: As a Microsoft Help Desk Specialist, you will play a crucial role in managing the end user support experience for customers utilizing the Task Management Tool (TMT) application. Your responsibilities will include developing and refining standard operating procedures for multiple ticketing systems, identifying areas for improvement in Help Desk operations, and analyzing performance metrics to ensure efficient support services. You will serve as a Tier 1 and 2 Agent, e

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Contract

30 - 35

Unclassified Help Desk Manager - Top Secret clearance

Washington, District of Columbia

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Information Technology (IT) Support, Microsoft Office Certifications: None Experience: 5 + years of related experience ship Required: Yes Job Description: GDIT has an amazing opportunity for a Unclassified Help Desk Manager to provide wor

Full-time

USD 111,155.00 - 150,385.00 per year

Helpdesk Specialist

Washington, District of Columbia

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11d ago

The candidate should have 6-10 years of experience. They will respond to and diagnose problems through discussion with users. 100% Onsite and will need to be able to travel around DC. Roles and Responsibilities Include: Resolve technical issues and closing out assigned.Service/Incidents requests within the agency's Service Level Agreements.Adhere to all Enterprise-wide security policies related to security and integrity of District owned Resources.Provide assistance with installation, operation

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Contract, Third Party

$25 - $30

Help Desk Technician - DAYS - TS/SI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA Security+ CE | CompTIA - CompTIA Experience: 3 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN SHIFT: DAYS - 0600 - 1400 DAYS: M

Full-time

USD 25.63 - 32.20 per hour

Senior IT Help Desk Specialist

Washington, District of Columbia

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Yesterday

PLEASE NOTE: It is a 100% onsite position, in Washington, D.C. Hours: 8 hours per day between 8:00 AM and 6:00 PM ET, Monday through Friday. Position Overview: We are seeking a highly motivated and results-oriented Senior IT Help Desk Specialist to serve as the Single Point of Contact for a federal agency, the client, located in Washington, D.C. The Clients IT environment is hosted entirely in Google Cloud, utilizing Google Workspace and Google Cloud Platform (Google Cloud Platform) to support

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Full-time

Depends on Experience

Help Desk Technician - TS/SCI

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: CompTIA Security+ CE Certification - CompTIA - CompTIA Experience: 2 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN Advance how ou

Full-time

USD 36.78 - 49.76 per hour

Help Desk Support Specialist (Server)

Chantilly, Virginia

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8d ago

Help Desk Support Specialist (Server) Alexandria, VA Contract To Hire Compensation: $50/h Contractor Work Model: Onsite Hours: MIDNIGHT SHIFT11:15 PM - 8:00 AM (Tuesday thru Saturday) Security Clearance: REQUIRES SECRET CLEARANCE System One isis seeking a highly capable Help Desk Support Specialist (Server) to lead midnight shift operations within the Network Operations Center (NOC). This role involves overseeing network monitoring, managing technical support activities, and ensuring continuo

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Contract

Depends on Experience

Senior Help Desk Technician

Washington, District of Columbia

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Today

Role: Senior Help Desk Technician Location:Washington, DC 20005 (Onsite) Type: Full-Time Overview We are seeking a Senior Help Desk Technician to provide onsite IT support for a federal government client in Washington, DC. This role will serve as the primary point of contact for end-user technical support, ensuring reliable operation of laptops, mobile devices, enterprise applications, and network-connected equipment. This is a hands-on, customer-facing position requiring strong troubleshooting

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Full-time

Depends on Experience

Help Desk Team Lead

Hybrid in Arlington, Virginia

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Today

Job Number: R0230195 Help Desk Team Lead The Opportunity: Design, implement, and maintain strategic, multi-disciplinary IT programs in support of corporate strategy. Apply specific functional knowledge, and working or general industry knowledge. Develop or contribute to solutions to a variety of problems of moderate scope and complexity. Work independently with some guidance, and review or guide activities of junior employees. You Have: 2+ years of experience leading a help desk teamExperience

Full-time

USD 86,800.00 - 198,000.00 per year

Help Desk Technician

Falls Church, Virginia

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Today

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. Technology is our Passion. People are our Purpose. We know tech, but we love people. NuAxis is home to thinkers and feelers, engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it's a state of mind. We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated H

Full-time

Help Desk Analyst I

Reston, Virginia

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Today

Description We are looking for a dedicated Help Desk Analyst I to join our team on a long-term contract basis in Reston, Virginia. This position involves providing technical support for hardware and software issues, as well as troubleshooting basic network problems. The ideal candidate will have a proactive approach to resolving tickets and ensuring smooth IT operations. Responsibilities: Respond to and resolve day-to-day technical support requests, including hardware and software-related issue

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Contract

USD 20.90 - 24.20 per hour

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 39591 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your caree

Full-time

Junior Helpdesk Specialist

Springfield, Virginia

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Today

Req ID: 39356 Summary Junior Helpdesk Specialist Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your caree

Full-time

Tier 3 Help Desk Support Specialist

Washington, District of Columbia

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Today

Job ID: T2507988 Location: Washington, DC, US Date Posted: 2026-03-05 Category: Information Technology Subcategory: Network Technician Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description ? SAIC, a leading provider of systems engineering & integration, systems development & deployment, intelligence analysis and targeting, and training solutions for the Inte

Full-time

USD 80,001.00 - 120,000.00 per year

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