Tax Call Center Rep.

Indianapolis, IN, US • Posted 2 days ago • Updated 3 minutes ago
Contract Independent
Contract Corp To Corp
On-site
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Dice Job Match Score™

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Job Details

Skills

  • Customer Service
  • Call center
  • accounting
  • Communication
  • Research
  • Tax Analyst
  • confidentiality
  • Technical Assistance
  • problem-solving
  • IN-DOR-Tax Call Center Rep
  • tax filing
  • payment requirements
  • tax inquiries
  • ethics
  • software applications
  • account review
  • evidence collection
  • disclosure requests
  • finance.

Summary

We are seeking four detail-oriented professionals for a high-impact role in Indianapolis. This is a unique opportunity that blends high-level customer service with technical tax analysis. If you have a background in finance or call center operations and thrive in a fast-paced environment, we want to hear from you!

Role Overview

  • Location: Indianapolis, IN (Downtown)
  • Work Arrangement: 100% Onsite
  • Schedule: Monday Friday | 8:00 AM 4:30 PM (37.5 hours/week)
  • Interview Process: No Interview Required (Selection based on profile, resume, and verified professional references).

Core Responsibilities

  • Technical Support: Provide assistance regarding tax filing, payment requirements, and procedural inquiries.
  • Complex Research: Analyze taxpayer accounts and utilize database software to resolve discrepancies in returns or unpaid liabilities.
  • Account Management: Review and close files, apply payments, and create billings based on official orders.
  • Documentation: Handle sensitive evidence collection and ensure all confidentiality and ethical requirements are met.

Important Skills & Qualifications

  • Call Center Expertise: Minimum 2 years in a fast-paced call center environment (Required).
  • Customer Service: Minimum 2 years of experience with a focus on problem-solving and conflict resolution (Required).
  • Data Ethics: 1 year of experience handling confidential/sensitive information (Required).
  • Communication: Excellent verbal and written skills (correct grammar, spelling, and punctuation).
  • Education: High school diploma required; Degree in Accounting/Finance is a plus.
  • Analytical Ability: Strong skills in troubleshooting financial inquiries and navigating complex software.

Candidate Requirements

  • Must be able to pass a Tax Disclosure, Criminal History Check, and Fingerprinting.
  • Mandatory: You must provide a prior employment reference verifying excellent attendance and that you were not released for cause.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91138038
  • Position Id: 2026-11238
  • Posted 2 days ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. ​ Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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