Stefanini Group is hiring!Stefanini is looking for Senior Business Systems Analyst, San Francisco, CA (Hybrid)For quick apply, please contact Atika Nagar; Ph: 248 582 Only! About Role: As a Sr. Business Systems Analyst on the STAR (Statistics and Reserves) Central Business Administration Function (CBAF) team, you will play an integral role in supporting the STAR suite of applications. You will be responsible for satisfying our clients' business objectives through excellent customer service and technical analysis. Responsibilities:Employ your analytical skills and customer service abilities to troubleshoot application and infrastructure issues, devising solutions, and providing guidance to STAR's system-wide user base in a 24x7 help desk environmentSupport and enhance day-to-day STAR operational services through:Application of technical expertise in resolving reported incidents or issuesAnalyzing complex business problems and performing related in-depth researchWorking with cross-functional teams to address business or system issuesUsing technical expertise to identify, evaluate, and develop processes, and procedures that enhance the team's ability to support the customers in a pro-active and efficient mannerProducing training and technical documentation for existing and enhanced STAR business processes and applicationsActively participate in testing activities of the STAR suite of applications, monitor systems and perform system health checks on as needed basisDevelop a good understanding of the STAR business and inter-dependent systems #LI-AN1#LI-HYBRID
Required Skills: DynamoDBRedshiftAurora PostgresAthenaS3CloudWatch logsGlue jobLambdaECSEC2Step FunctionsSNSSQSKenesisGrafanaJava, OracleJira, ConfluenceProficiency in both on-premises and cloud-based application architectures (AWS) Must haves:Incident management and problem resolution capabilitiesIntermediate to expert level query writing experience (Oracle, SQL Server, Redshift)Production Support (Level 1 and 2)Experience with shift work (after-hours and weekends) and on-call rotationsAbility to work in a fast-paced environment with tight deadlinesStrong written and verbal communication skills and an ability to interact professionally and influence all levels of staff, leadership and a diverse group of customersThe Candidate need to be able to take on a shift on rotational basis during business hours between 4:00 am to 6:00 pm PT or after-hours from 6:00 pm to 4:00 am PT / weekly. Stefanini takes pride in hiring top talent and developing relationships with our future employees. Our talent acquisition teams will never make an offer of employment without having a phone conversation with you. Those face-to-face conversations will involve a description of the job for which you have applied. We also speak with you about the process including interviews and job offers. About Stefanini Group:The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are CMM Level 5 company
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- Dice Id: 10106616
- Position Id: 63319
- Posted 2 days ago
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