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** We will NOT accept 3rd Party (C2C) Contractors **
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JOB DETAILS:
Position:IT Support Specialist End User Services
JOB REF#:44352 - 65469
Duration:12 Months (Contract)
Location:ONSITE - Nashville, TN 37243
Pay Rate:$27.00 per hour (W2 Only)
Seeking an on-site IT Support Specialist to provide hands-on support for end-users across devices, applications, networks, and video conferencing systems. This role requires physical presence for hardware deployment, device setup, and troubleshooting, as well as strong customer service skills to support users directly.
RESPONSIBILTIES INCLUDE:
Provide on-site support for printers, including server and local queues.
Manage Active Directory tasks: navigate OUs, lookup attributes, reset passwords, and unlock accounts.
Setup, deploy, and troubleshoot iOS devices (iPhones, iPads) including backups, restores, and account resets.
Deploy, maintain, and troubleshoot hardware (lifting up to 50 pounds).
Support video conferencing systems (Cisco WebEx, MS Teams, Cisco Presence) in person.
Troubleshoot networks on-site (internal vs. external, VPN, LTE, Wi-Fi).
Troubleshoot applications and account permissions directly with users.
Manage tickets in ServiceNow, including assignment, updates, and resolution.
REQUIRED SKILLS/EXPERIENCE:
Hands-on IT support experience in desktop, mobile, and network troubleshooting.
Experience with Active Directory, Device Deployment, and Video conferencing systems.
Ability to lift and move hardware up to 50 pounds.
Proficiency with ServiceNow or other ticketing systems.
Strong customer service and communication skills.
DESIRED SKILLS:
Work in IT Call Center
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Calance Consultant Benefits Offerings:
- EPO/PPO Medical Plans
- HMO/PPO Dental programs
- Vision - VSP (Vision Plan Summary)
- 401K Retirement vesting program (VOYA)
- Paid Bi-Weekly/Direct Deposit
- Flex Spending Plan
- Voluntary Life, AD&D, STD or LTD plans
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: cxbcsi
- Position Id: Job44352
- Posted 9 hours ago
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