Jira Administrator

RESPONSIBILITIES:
Kforce has a client that is seeking a Jira Administrator in Lehi, UT.

Summary:
The candidate will play a crucial role in maintaining and optimizing Jira, Confluence, and other Atlassian products in an Agile environment. This position requires working closely with cross-functional teams operating in two-week sprints, ensuring that the Atlassian platform supports smooth, collaborative workflows. The ideal candidate should be proactive, detail-oriented, and focused on improving team productivity through effective use of Atlassian tools. This role offers a chance to be an integral part of a high-performing Agile team.

Key Responsibilities:
* Administer and configure Atlassian tools such as Jira Software, Jira Work Management, Jira Service Management, Confluence, Status Page, Jira Product Discovery, and Atlas, aligning with agile best practices
* Support teams in two-week sprints by customizing Jira workflows, boards, plans, and dashboards to track goals and progress
* Manage user accounts, permissions, roles, and group configurations to ensure efficiency and proper access control
* Customize Jira workflows, fields, permissions, and notifications to meet team needs and ensure smooth sprint operations
* Troubleshoot and resolve issues with Atlassian tools, providing timely support to ensure teams operate seamlessly throughout sprint cycles
* Collaborate with scrum teams to design and maintain dashboards, reports, and filters to monitor sprint progress and team performance
* Integrate Jira with other project management tools and third-party systems to streamline workflows for development and product teams
* Stay updated on Atlassian product features, recommending tools that can enhance sprint planning, execution, and retrospectives
* Manage and configure project workflows and automations to improve overall team efficiency

REQUIREMENTS:
* 2-3 years of experience in administering and configuring Jira Software, Jira Work Management, Jira Service Management, and Confluence in an agile setting
* Strong knowledge of agile methodologies with experience in sprint planning, backlog grooming, and retrospectives
* Expertise in configuring Jira boards, workflows, and dashboards for teams working in two-week sprint cycles
* Problem-solving skills for troubleshooting issues to ensure minimal downtime and team productivity
* Strong communication skills to collaborate with cross-functional teams in an Agile environment
* Attention to detail, with a focus on enhancing team productivity and sprint efficiency

Preferred Skills:
* Atlassian certifications (e.g., Jira Administrator, Jira Service Management Administrator)
* Experience with Atlas and Compass in agile environments
* Experience with automation tools like Automation for Jira or scripting with ScriptRunner to streamline sprint-related processes
* Prior experience in a DevOps or technical support role supporting Agile teams
* Experience managing Atlassian tools in cloud environments
* Familiarity with Jira Product Discovery
* Knowledge of agile frameworks like Scrum and Kanban

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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