Job#: 3025152 Job Description: We are seeking a Desktop Engineer/Support Technician for a new position at New Medical Prison located in Lexington, KY. Medical Prison is currently under construction & will be opening mid-2026.
Selected candidate would begin work splitting time shadowing existing technicians located at Blackburn Correctional (Lexington) & NorthPoint Training Center (Burgin) until official opening of the New Medical Prison.
The ideal candidate for this position will have:
- Minimum 1-2yrs experience in Desktop Support or similar role
- Experience must include installation, troubleshooting, and repair of devices in a windows-based environment
- High aptitude for customer service
- Strong communication skills
- Be a team player
- Prioritization & time management skills.
- Ability to multitask and meet deadlines.
- Ability to work under pressure
Along with desktop duties selected candidate may be asked to assist with security cameras, servers, and network switches as needed. This position provides support to DOC staff within the Correctional Complex (estimated 225 devices). Work environment is hazardous due to working in a state correctional facility with convicted felons for work detail.
Qualified candidates must be twenty years of age, maintain a valid driver's license and be able to lift and carry heavy objects or work in uncomfortable positions for extended periods of time. The candidate must be able to pass a DOC background check and extensive drug test prior to starting. DOC requires completion of training that can last up to 2-3 weeks. This training will equip technicians to work, adapt, and conduct themselves in a prison environment.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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