Description
This contract role supports day-to-day operations of the organization's mobile device management (MDM) program. The position focuses on coordinating device deployment, configuration, vendor interactions, and issue resolution to ensure mobile devices remain reliable and ready for operational use. The role works closely with internal teams, external partners, and support vendors to maintain stable and predictable mobile technology operations.
Key Responsibilities
Support daily MDM operations for iOS mobile devices, including deployment, configuration, assignment, and lifecycle tracking
Coordinate with vendors, internal technology teams, and Tier 1 support to resolve device, application, and connectivity issues
Serve as an escalation point for more complex mobile device issues and assist with troubleshooting and root-cause analysis
Maintain device inventory, data plans, and related documentation
Assist with configuration changes, updates, and process improvements related to mobile device management
Create and maintain basic support documentation and knowledge resources
Support frontline staff and internal stakeholders with MDM-related questions and processes
Interested candidates should contact Sally Lander at or submit resumes to sally.lander@roberthalf(.com).
Requirements
2+ years of experience supporting mobile devices, endpoint management, or enterprise technology operations
Hands-on experience with iOS devices in a managed enterprise environment
Familiarity with mobile device management tools and Apple device ecosystems
Strong organizational, communication, and problem-solving skills
Ability to work independently in a fast-paced, operational environment
Technology Doesn't Change the World, People Do.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 02300-0013400149
- Posted 18 hours ago
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