Functional SNOW BA

Memphis, TN, US • Posted 6 hours ago • Updated 6 hours ago
Full Time
On-site
Depends on Experience
Company Branding Image
Fitment

Dice Job Match Score™

👤 Reviewing your profile...

Job Details

Skills

  • Functional Business Analyst
  • ITSM
  • ITOM
  • SERVICENOW
  • CMDB

Summary

Job Title: Functional SNOW BA
Work Location: Memphis, TN (3 days onsite)

Long Term Contract

Overview:

We are seeking a Functional Business Analyst with strong ServiceNow ITSM and ITOM experience to clean up, refine, and manage existing backlogs while supporting ongoing ServiceNow enhancements. This is a functional role focused on requirements, backlog clarity, and stakeholder alignment (no development).

Responsibilities

  • Clean up and rationalize large ServiceNow backlogs
  • Review, rewrite, and standardize user stories, requirements, and acceptance criteria
  • Partner with IT, HR, Security, Facilities, and Operations to gather functional and nonfunctional requirements
  • Analyze current ( asis ) and future ( tobe ) processes
  • Facilitate backlog grooming, workshops, and design sessions
  • Translate business needs into ServiceNowready documentation
  • Support and coordinate User Acceptance Testing (UAT)
  • Track requirements through delivery

Required Experience (Hard Requirements)

  • Handson ServiceNow ITSM and ITOM experience (required)
  • Strong knowledge of Incident, Problem, Change, Request, CMDB, Discovery, and ITOM workflows
  • Experience writing highquality ServiceNow user stories and acceptance criteria
  • Understanding of ServiceNow best practices and platform standards
  • Experience working in Agile / Scrum environments

Preferred

  • Experience with ITBM/SPM, HRSD, or CSM
  • Healthcare industry experience

Qualifications

  • Bachelor s degree in Business, IT, or related field
  • 3 5 years of experience as a Functional Business Analyst or ServiceNow Analyst
  • Strong analytical, organizational, and communication skills
  • Candidates without ITSM and ITOM experience will not be considered.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91156758
  • Position Id: 8937631
  • Posted 6 hours ago

Company Info

About TalentzPro

We help in unlocking the true potential of Artificial Intelligence for the healthcare system. From optimizing patient care to bringing research-oriented disease prevention, Ibotix is dedicated to enhancing healthcare operations and serving quality care.

We understand and forecast patient demands and blend them with powerful Artificial Intelligence to bring efficient results.

Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Memphis, Tennessee

Today

Easy Apply

Contract

50 - 55

Memphis, Tennessee

Today

Easy Apply

Full-time

Memphis, Tennessee

Today

Easy Apply

Full-time

USD 65,000.00 - 70,000.00 per year

Hybrid in Memphis, Tennessee

2d ago

Easy Apply

Contract, Third Party

$30

Search all similar jobs