Role- Desktop Support/Field Technician
Start Date: 02/02/2026
End Date: 06/30/2026
Worksite Address:
Work Arrangement: Onsite
The Arkansas Game & Fish Commission Field Technician will provide end users with assistance solving computer related problems, such as imaging, LAN connection, malfunctions and program problems.
Position available for extensions.
Join the Arkansas Game and Fish Commission as a Field IT Support Technician, serving as a vital link for tech support across our statewide operations. You'll be the go-to expert providing hands-on technical support to end users across Arkansas, ensuring our team has the technology they need to protect and preserve our natural resources.
What You'll Do
● End-User Support: Support for desktops, laptops, and mobile devices (Windows, iOS, Android) across multiple field offices.
● System Maintenance: Use a device management system to organize and distribute updates effectively and maintain device compliance.
● Security Operations: Work with the endpoint security team to monitor user accounts and secure the environment.
● Secure Data Handling: Utilize and train users on a secure file transfer and data sharing platform for the secure transfer of sensitive files and large data sets.
● Identity Management: Manage user, group, and computer accounts within a centralized directory service.
● Training & Compliance: Assist with security awareness training and phishing simulations.
● Ticketing & Documentation: Manage support requests and document system configurations using an online ticketing and documentation portal.
● Field Assistance: Serve as the "eyes and ears" in the field, providing on-site technical leadership and troubleshooting imaging or LAN connectivity issues
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