RTA Software Engineer- NC, AZ, TX

Job#: 3026333

Job Description:
Client: Financial Services
Team: TBA
Job Title: Software Engineer 4 - RPA (Lead-Level)
Locations:

• Irving, TX (401 Las Colinas Blvd)
• Charlotte, NC
• Chandler, AZ

Rate Card Class: Software Engineer 4 - Contingent
Location Tier: Zone 2
Bill Rate: $69 - $74
Contract Length: 9 Months (Possibility for Extension)
Work Model: 3 Days Onsite Mandatory

Top Requirements:

6-7 years of software engineering experience, able to act as a Lead

Strong hands-on RPA engineering experience (Blue Prism, UI Path, or equivalent tools)

Strong understanding of APIs and databases

Advanced Excel skills (used for data validations and process integrity checks)

Excellent communication skills (must work closely with LOB partners, RTM, and engineering teams)

Ability to function independently as an individual contributor

Nice to Have:

Contact Center domain experience

Background supporting modernization or SaaS migrations

Experience with large-scale enterprise RPA implementations

Job Summary:

The Software Engineer 4 - RPA will provide senior-level engineering support to automate manual processes related to a major contact center modernization initiative. The team is migrating operations from Alvaria to Verint and moving to a SaaS vendor by 2027. As thousands of agents are migrated, Line of Business teams currently face manual, error-prone agent transfer processes. This RPA engineer will automate that workflow to remove manual effort and reduce operational risk.

The engineer will operate as an individual contributor, attending weekly syncs with RTM and collaborating with other team members. The role requires deep RPA technical skill, strong problem-solving ability, excellent communication, and the ability to take full ownership of automation design, development, testing, and delivery.
Day-to-Day Responsibilities:

Review the current manual agent-migration process and define automation opportunities

Design, build, and deploy RPA workflows to automate end-to-end agent migration

Integrate RPA automation with supporting APIs, databases, and legacy systems

Perform data validation and testing using Excel and other tools

Collaborate with the tech lead, RTM, and cross-functional partners

Participate in weekly project meetings and provide progress updates

Troubleshoot issues, support UAT, and handle escalations if automation goes live in June

Document automation logic, workflows, and operational procedures

Ensure compliance with internal security, risk, and engineering policies

Serve as a senior technical contributor on the modernization team

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.