Product Manager, Digital Personalization

Job#: 3033313

Job Description:

Position Summary:

Our multinational beauty retail client is looking for a Product Manager to join our Digital Personalization Product Team. You will partner with multiple cross-functional teams (including full stack software engineering, data science, ML engineering, marketing, operations, and more) to execute the strategic roadmap for our upcoming 2026 strategy. You will ensure technology teams have everything they need, including clear requirements, specifications, and designs, and help clarify any unclear aspects by closely collaborating with business and technical teams to reach consensus. You will also ensure that deliverables meet expectations, prioritize enhancements, and track any defects by working with developers to resolve them based on criticality. This is a unique opportunity to be at the forefront of the beauty retail space.

Role:

As a Product Manager, your responsibilities include:

Execute the product roadmap and create buy-in across key stakeholders

Collaborate with internal business partners to refine requirements, define enhancements, and determine prioritization based on business impact, need and investment required

Develop and maintain successful partnerships with Developers, UX and Design to work through all interaction details

Work closely with Project Management and IT organizations for sprint and board management processes

Align with cross-functional teams comprised of both business roles and technical development during the life cycle of product development

Champion the needs of business/marketing teams; develop detailed requirements and feature definitions; partner with IT on development, testing & implementation plans, as well as internal communications & deployment plans

Participate in daily review, triage and prioritization of bugs

Attend daily standup meetings

At the beginning of a sprint cycle, identify user stories for consideration and help negotiate which stories get played and which move to a future sprint

Throughout a sprint cycle, monitor the JIRA boards and reports to ensure Product is helping Engineers and QA get the information they need to work fluidly on stories and bugs

Communicate updates and process changes to the broader Product Management Team and proactively identify issues, risks and associated mitigation

Partner with Product Management and business teams to develop metrics to measure success of program features, analyzes results, and partners across the organization to develop action plans and enhancement recommendations.

We're excited about you if you have:

2-5+ years of experience in agile product management with a successful history of launching highly effective digital products.

Demonstrated experience with agile methodology and tools along with the ability to manage and prioritize a product backlog, ideally for personalization features.

Knowledge of different machine learning models and their applications in e-commerce, including recommendation systems, customer segmentation, and personalization algorithms, is highly desirable.

Experience in owning and building out re-usable frameworks across multiple teams.

A firm understanding of the front-end capabilities of e-commerce, mobile apps, and websites is preferred.

Superior relationship-building, communication, and negotiation skills within cross-functional teams.

Highly motivated, self-sufficient, and be able to operate effectively without close supervision.

Ability to identify and understand user problems related to both the internal and external client and recommend practical solutions.

Excellent communication skills to effectively coordinate with cross-functional teams, including engineering, marketing, and operations.

A proactive approach to identifying and resolving issues, with a focus on delivering high-quality solutions for both internal and external users.

Enthusiasm for staying updated on the latest trends and advancements in artificial intelligence and machine learning, and the ability to apply this knowledge to enhance eCommerce products.

Ability to be nimble and flexible with regards to changing priorities & business needs, and in working with diverse teams & people.

Demonstrated ability to manage multiple projects and meet critical deadlines - excellent at prioritization, planning, task delegation, and working with peers in a cross-functional setting.

Exceptional written and verbal communication.

Intermediate to advanced proficiency in JIRA, Confluence, MS Office, communication platforms (Slack, MS Teams, ZOOM) and other industry-standard tools.

BA/BS. Prior experience in a retail/eCommerce environment is highly preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.