Servicenow ITOM Certified Consultant (Only W2)

Remote • Posted 14 hours ago • Updated 14 hours ago
Contract W2
Contract Independent
No Travel Required
Able to Sponsor
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • CIS Certified
  • ITOM Certified
  • BPC(Business Process Consultant)

Summary

We are seeking a Lead-Level ServiceNow ITOM Business Process Consultant (BPC) with strong expertise in CMDB and CSDM remediation. The ideal candidate will play a key role in aligning ServiceNow ITOM processes with best practices and supporting enterprise CMDB maturity initiatives.
Key Responsibilities
•    Lead and drive CMDB and CSDM remediation initiatives within the ServiceNow platform 
•    Provide process consulting and best practice guidance for ITOM implementations 
•    Collaborate with technical teams, including the assigned ServiceNow Technical Consultant (SN TC) 
•    Analyze current CMDB structure and recommend improvements aligned with CSDM framework 
•    Ensure data integrity, governance, and standardization across CMDB 
•    Support process design, documentation, and implementation strategies 
•    Work closely with stakeholders to align ITOM processes with business objectives 

Required Qualifications
•    At least one ServiceNow CIS (Certified Implementation Specialist) certification (MANDATORY) 
•    Proven experience as a ServiceNow ITOM BPC / Process Consultant 
•    Strong expertise in: 
o    CMDB (Configuration Management Database) 
o    CSDM (Common Service Data Model) 
o    ITOM processes and best practices 
•    Excellent communication skills with fluency in English 
•    Experience working in enterprise-level ServiceNow environments 
Additional Requirements
•    Must be based in the United States 
•    Must be willing to undergo: 
o    Background check 
o    Fingerprinting process 
•    Ability to work approximately 16 hours per week 
•    Expected engagement through end of the year (with possible extension via Change Order) 

Preferred Qualifications
•    Experience working in regulated or secure environments 
•    Prior experience collaborating with ServiceNow Technical Consultants (SN TC) 
•    Strong understanding of ITIL and ITOM frameworks 

Submission Requirements
•    Updated resume 
•    Candidate write-up highlighting relevant experience 
•    Certification details (minimum one CIS certification required)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 91136577
  • Position Id: 8940063
  • Posted 14 hours ago
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