Business Systems Manager

Description

We are looking for a skilled Business Systems Administrator/Manager to oversee and optimize enterprise IT systems for a dynamic organization in San Diego, California. In this role, you will manage and integrate key platforms, including NetSuite, ServiceNow, and Salesforce, while ensuring seamless operations across logistics, sales, and customer service workflows. This is an excellent opportunity for someone with a strong attention to detail, a solid technical background, and a deep understanding of business processes.

Responsibilities:

Administer and maintain NetSuite systems, ensuring seamless integration with warehouse, shipping, finance, and operational tools.

Configure and support ServiceNow workflows, integrations, and support processes to enhance system functionality.

Oversee Salesforce administration, including user management, data flow support, and customizations.

Manage and troubleshoot integrations across platforms using tools like Boomi, MuleSoft, and Microsoft Fabric.

Develop and implement custom solutions utilizing SuiteScript, SuiteFlow, SuiteQL, RESTlets, and automation tools.

Translate business requirements from logistics, operations, and sales into scalable technical solutions.

Diagnose and resolve issues related to data quality, workflows, and cross-platform integrations.

Perform testing, quality assurance, and validation for system updates and enhancements.

Create comprehensive documentation and training materials for end-users.

Collaborate with cross-functional teams to drive technology initiatives and align systems with business goals.

Exercise vendor relations to assist when needed

Requirements

Proven experience administering NetSuite, including security management, customizations, and integrations.
Hands-on expertise in ServiceNow administration, with experience configuring workflows and managing integrations.
Proficiency in Salesforce administration, including permissions, workflows, and custom object management.
Strong knowledge of supply chain and logistics operations, including sales orders, purchase orders, invoicing, and inventory workflows.
Ability to identify and address complex issues across multiple platforms and systems.
Skilled in gathering and translating business requirements into effective technical solutions.
Excellent communication skills to work effectively with both technical teams and non-technical stakeholders.
Ability to manage multiple projects and priorities in a fast-paced environment.

Technology Doesn't Change the World, People Do.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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