Senior Helpdesk Administrator - Phoenix, AZ

Phoenix, AZ, US • Posted 7 hours ago • Updated 7 hours ago
Contract Independent
Contract Corp To Corp
Contract W2
On-site
Depends on Experience
Fitment

Dice Job Match Score™

📋 Comparing job requirements...

Job Details

Skills

  • Help Desk
  • Active Directory
  • DNS
  • Amazon Web Services
  • Network+
  • Security+
  • Microsoft SharePoint
  • Computer Hardware

Summary

Job Title: Senior Helpdesk Administrator
Location: Phoenix, AZ (Onsite)
Only Local to AZ
Candidates must be local and available for in person interview

Candidates must have an active FPCC, or complete the FPCC application process, to be considered for this position.

Job Description
Candidates submitted to this position will need to be able to understand/document customer needs, troubleshoot with customers, and have a broad understanding of IT services structure to escalate calls. The Senior Helpdesk Administrator supports desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, internally developed custom applications, etc. Position is restricted to local candidates and job duties cannot be performed remotely.
Knowledge and Experience
  • Minimum 3-5 years working experience in an IT field
  • Customer service and interaction
  • Intune
  • O365 Experience (including OneDrive, Office products, SharePoint, etc.)
  • Familiarity with software installation
  • PowerShell commands and scripting experience
  • Experience with Active Directory, DNS, and DHCP
  • AWS SysOps and infrastructure/architecture
  • PowerShell scripting and automation
  • Palo Alto firewall
  • IIS
  • Intune Administration
Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10202300
  • Position Id: 8936713
  • Posted 7 hours ago
Create job alert
Set job alertNever miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Phoenix, Arizona

Today

Easy Apply

Contract

Phoenix, Arizona

Today

Contract

Depends on Experience

Phoenix, Arizona

Today

Full-time

Phoenix, Arizona

29d ago

Easy Apply

Contract

Up to $24

Search all similar jobs