AWS Connect Engineer

Job Title: AWS Connect Engineer Duration: 9 Months - Contract Location: Raleigh, NC (100% Remote) Note: If they re in Local to Raleigh, NC that would be a plus. Exp range: We need atleast 15+ Years of experience Description: Client has been implementing Connect throughout their call centers the past few years. They currently have one engineer supporting Connect call flows and he s stretched thin with other project responsibilities. They are looking to bring on additional expertise to support th

We are hiring forAmazon Connect Voice Engineer with Java and voice/telephony background (IVR, call routing) with my direct client at Remote locations for 6+ Months of contract. Please find the job description below and let me know your level of interest.Job Title: Amazon Connect Voice Engineer (Java)Location: RemoteDuration: 6+ Months of contractResponsibilities: Design, develop, and implement solutions using Amazon Connect for contact center operationsConfigure and manage voice workflows, call

Core Technical Skills Deep expertise inAmazon ConnectExperience with:Amazon Lex V2Contact LensAI/NLP-based conversational IVR systemsStrong understanding of:CCaaS architecture and contact center designCall flows, routing strategies, and queue managementCloud & Integration Skills Strong AWS experience including:IAM, Lambda, S3, CloudWatchCI/CD and Infrastructure as CodeExposure to:AI/ML services and conversational AI ecosystemsSystem integrations and API-based architecturesAdvisory & Leadership S

Role Overview We are seeking an experienced AWS Connect Expert to act as a Technical Advisory Consultant for implementing next-generation AI-powered conversational IVR solutions using Amazon Connect. The role focuses on providing architecture guidance, design validation, and best-practice recommendations across the full implementation lifecycle. Note: This is a non-development, advisory-driven role focused on solution assurance and technical leadership. Expertise You''ll Bring: Core Technical