Hartford, Connecticut
•
2d ago
Role: Genesys Cloud Architect Location: Hartford, CT Responsible for designing, implementing, and optimizing Genesys Cloud CX contact center solutions. Leads architecture for omnichannel routing (voice, chat, email, messaging), IVR/ACD flows, integrations, and security. Works closely with business and technical teams to deliver scalable, reliable, and compliant cloud contact center platforms. Key Skills: Genesys Cloud CX, Architect flows, APIs & integrations, SIP/VoIP, omnichannel routing, WEM (
Easy Apply
Contract, Third Party
$40 - $60



