V-Soft Consulting Group, Inc
V-Soft Consulting Group, Inc

Senior Helpdesk Administrator

Phoenix, AZ, US • Posted 8 hours ago • Updated 8 hours ago
Contract W2
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • Help Desk

Summary

Senior Helpdesk Administrator (Onsite)
Primary Location: Phoenix, Arizona

V-Soft Consulting is currently hiring for a Senior Helpdesk Administrator for our premier client in Phoenix, Arizona.

WHAT YOU’LL NEED:
Technical Requirements and Certifications »
  • Potential certs: AWS, Microsoft, or network-related certs, A+, Network+, Security+, any Microsoft Certs.

Education and Experience »
  • Minimum 3-5 years working experience in the IT field.
  • Customer service and interaction.
  • Intune.
  • O365 Experience (including OneDrive, Office products, SharePoint, etc.).
  • Familiarity with software installation.
  • PowerShell commands and scripting experience.
  • Experience with Active Directory, DNS, and DHCP.
  • AWS SysOps and infrastructure/architecture.
  • PowerShell scripting and automation.
  • Palo Alto firewall.
  • IIS.
  • Intune Administration.
  • Candidates must have an active FPCC, or complete the FPCC application process, to be considered for this position.

WHAT YOU’LL DO:
Job Responsibilities:
  • This position will need to be able to understand/document customer needs, troubleshoot with customer, and have a broad understanding of IT services structure to escalate calls.
  • The Senior Helpdesk Administrator supports desktop applications, web-based applications, client/server applications, computer/networking hardware, standard operating systems, internally developed custom applications, etc.
  • Position is restricted to local candidates and job duties cannot be performed remotely.

Interested?
Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit or call .

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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: vsky001
  • Position Id: 108334
  • Posted 8 hours ago
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