Description
We are looking for a skilled Desktop Support specialist to join our team in Houston, TX. This is a contract to permanent position, offering an exciting opportunity to work in a dynamic investment banking environment. The role requires hands-on support for a trade floor setting and involves managing IT operations for approximately 52 end users.
Responsibilities:
Provide comprehensive IT support to end users, ensuring timely resolution of technical issues.
Manage and troubleshoot systems such as Intune, Office 365, and Active Directory.
Support a trade floor environment by addressing hardware and software concerns efficiently.
Handle service desk tickets, prioritizing tasks based on urgency and impact.
Maintain and update Windows 10 systems, ensuring smooth functionality.
Act as the sole IT support on-site, managing all technical needs for approximately 52 users.
Monitor and maintain IT equipment and infrastructure to minimize downtime.
Collaborate with off-site teams to escalate and resolve complex issues as needed.
Conduct regular system checks to ensure optimal performance and security.
Provide guidance and training to users on best practices for IT systems and tools.
Requirements
Proven experience with Active Directory, including user and group management.
Proficiency in managing and troubleshooting Microsoft Windows 10 systems.
Strong knowledge of Intune and Office 365 applications.
Solid understanding of basic troubleshooting techniques for hardware and software.
Ability to handle and prioritize service desk tickets effectively.
Experience working independently to support a diverse group of end users.
Excellent communication skills to interact with technical and non-technical staff.
Previous experience in a fast-paced, high-pressure environment such as a trading floor is preferred.
Technology Doesn't Change the World, People Do.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: rhalfint
- Position Id: 04130-0013403484
- Posted 10 hours ago
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