Mortgage Business Analyst

Mortgage Business Analyst
Remote
Full-Time
JPC - 20529

Solugenix is assisting a client in their search for a Mortgage Business Analyst. This is a full-time, remote opportunity.

We're looking for a Sr. Business Analyst who will play a pivotal role in the future of our company. The candidate will primarily be responsible for bridging the gap between the client, the business, and the IT development team. The candidate will need to assess clients' needs and formulate solutions using the client technology. This will involve demonstrating product functionality, troubleshooting with clients, analyzing processes, recommending best practices, and creating business requirements.

The business analyst will engage with business leaders and users to understand how changes to processes, products, services, and software can improve efficiencies and add value. The candidate must articulate ideas but also balance them against what is technologically feasible and financially and functionally reasonable.

The candidate will interact with multiple stakeholders including clients, business leaders, and the technology team to achieve success.

Qualifications:

• Bachelor's or master's degree in Computer Science, Engineering, or a related field.
• Business Analysis 5+ years of related experience in the mortgage business.
• Mortgage experience with subject matter expertise preferred in any of the following areas:
  • Third-party due diligence.
  • Secondary marketing/mortgage trading or correspondent operations.
  • Servicing boarding.
  • Document recognition and data extraction.

Responsibilities:
Requirements Gathering:

• Collaborate with business stakeholders to gather, analyze, and document business requirements.
• Translate business requirements into technical specifications for IT teams.

Stakeholder Communication:

• Serve as a liaison between business stakeholders and technical teams.
• Effectively communicate business needs and technical solutions to both non-technical and technical audiences.
• Manage expectations and ensure alignment on project deliverables and timelines.
• Work with the engineering team by answering questions and clarifying requirements.

Solution Implementation:

• Collaborate with IT teams to design and implement business solutions, ensuring alignment with business objectives.
• Manage the user acceptance testing (UAT) stage of the software development lifecycle (SDLC) of system changes.
• Ensure proper training and support for end-users during and after software solution implementation.

Change Management:

• Support change management initiatives related to process or system changes.
• Support client creation of realistic end-to-end (E2E) business use cases for UAT testing.
• Create training materials, conduct training sessions, and ensure smooth transitions for teams and departments.

Implementation Management Support:

• Participate in client calls to document business requirements, preview solution designs, and demonstrate developed solution functionality.
• Work with clients to optimize the use of the client platform in their operations.
• Advocate for clients to improve the client technology by studying current practices and designing modifications and/or enhancements.
• Determine operational objectives by studying business functions, gathering information, evaluating output requirements, and formats.
• Assist in managing project scope, timelines, and budgets.
• Other duties as assigned by the manager.

Knowledge C Skills:

• Ability to articulate client business and technology problems, collect data, establish facts, and draw valid conclusions.
• Strong problem-solving and critical thinking abilities to analyze complex business situations and find optimal solutions.
• Computer skills
  • Required: Expert level on Microsoft Office applications (Word, Excel, PowerPoint).
  • Preferred: Experience with highly configurable software applications.
  • Preferred: Familiar with Atlassian suite (Confluence, Jira).
• Attention to detail.
• Outstanding oral and written communication skills.
• Outstanding time management skills.

Annual Base Salary Range for CA, CO, IL, NJ, NY, WA, and DC: $80,000 to $120,000. Actual compensation offered may vary depending on factors including but not limited to, position offered, location, education, training and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client
Our client is a U.S.-based financial technology (fintech) company focused on the mortgage industry.

About Solugenix
Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance-providing clients with reliability and a strong competitive edge.
Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business-it means having a dedicated ally focused on your success in today's fast-evolving digital world.