Business process jobs in Delaware, USA

**Remote Opportunity** Must Have: Lead or primary BPC on 2+ end-to-end SNow implementations involving CMDB, CSDM and/or ITOM (3+ strongly preferred). Can substantiate each implementation: client context, scope, their exact role, decisions owned, deliverables, challenges, outcomes and lessons learned. Strong functional CMDB and CSDM knowledge: service-model concepts, CI lifecycle, class and relationship governance, ownership, data quality and process integration. Working ITOM knowledge: use case