Call Center jobs in IL

Call Center Consultant or Contact Center Program Manager

Remote

•

11d ago

10 years call center operations experience is requiredRelevant experience in the healthcare industry is strongly preferred.Experience in the pharmaceutical industry is preferred.Strong project management, analytical and interpersonal skills are requiredAbility to partner effectively with internal and external stakeholders at various levels to oversee and manage multiple projects is requiredUnderstanding of general system integrations and technologies is required.Experience managing projects/ven

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Contract

Depends on Experience

Customer Service Representative

Remote

•

9d ago

Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required Skills: Excellent communication and organizational skills, attention to detail, and strong follow-up skills Strong problem-solving skills

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Contract

Up to $17

ONE CALL SPECIALIST

Remote

•

5d ago

Responsible for screening One Call Center Locate Ticket requests in order to analyze the location of the digsite using a software application in relation to the company's underground fiber optics network. Accountable forthe protection of company fiber and prevention of costly restoration due to a fiber cut or damage by ensuringthat the dig site is clear. Working environment operates 24x7 year-round and all specialists are expected tocover the various shifts, holidays or work overtime whenever ne

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Contract

$20 - $25

Microsoft Dynamics CRM (Power Platform) Administrator with customer care experience

Remote

•

2d ago

Microsoft Dynamic CRM Administrator with PowerPoint Platform (Finance, HR, Call Center/Customer Care & IVR setup) Location: Remote Duration: Long Term We are seeking a Microsoft Dynamics CRM Administrator with strong customer care and call center experience to support and manage a Dynamics CRM (Power Platform) environment. The role will primarily focus on customer service operations, with additional support for Finance and HR functions. Responsibilities include administering Dynamics CRM, managi

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Contract

Depends on Experience

Power Platform Consultant || REMOTE || Must have Linkedin and 10+ years of exp. ||

Remote

•

2d ago

Power Platform Consultant REMOTE Must have Linkedin and 10+ years of exp. MS Dynamics with Finance, HR, Call center (customer care ), IVR setup IVR experience is preferable Thanks, KK

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Contract

Up to $40

HR Specialist I (Fluency in Italian/Polish or Italian/German)

Hybrid in North Chicago, Illinois

•

23d ago

This is a hybrid position. Work schedule: 7:00 am to 3:30 pm. ** Fluency in Italian/Polish & Italian/German is required for this role. Job Description HRConnect is the name for our central HR and Payroll support and services focused on providing excellent customer experience as a primary principle. Service Centers based in Illinois, Tokyo, Singapore, and Krakow are dedicated to support our FTE Employees and Managers with their administrative and operational needs. This role would be based out of

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Contract

26 - 28

EPIC EMR Helpdesk

Remote

•

23d ago

Role : EPIC EMR Help Desk Location: Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract, Third Party

Depends on Experience

Surveillance Security Guard

Decatur, Illinois

•

Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Ambassador Ready to suit up as a Surveillance Security Ambassador? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Ambassador ? Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, call

Full-time

Compensation information provided in the description

Surveillance Security - Hiring Now

Mount Vernon, Illinois

•

Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Ambassador! Ready to suit up as a Surveillance Security Ambassador? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Ambassador ? Surveillance, you will be the person spotting threats before they escalate in environments such as a security operations centers, cal

Full-time

Compensation information provided in the description

Surveillance Truck Gate Officer

Decatur, Illinois

•

Today

Job Description: GardaWorld Security Services is Now Hiring a Surveillance Security Ambassador!($500.00 bonus offered for applicants with a Valid IL PERC Card) Ready to suit up as a Surveillance Security Guard? What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail. As a Security Ambassador ? Surveillance, you will be the person spotting threats before they escalate

Full-time

Compensation information provided in the description

Surveillance Security - EMT Officer

Decatur, Illinois

•

Today

Full-time

Compensation information provided in the description

Senior Product Manager - Remote

Remote or Raleigh, North Carolina

•

Yesterday

RESPONSIBILITIES: Kforce has a client that is seeking an experienced Senior Product Manager to lead the strategy, design, and delivery of unified login and mobile authentication experiences across a large-scale consumer technology environment. This is a remote role open to candidates across multiple U.S. markets. What You'll Work On: * Enterprise-scale authentication experiences used by millions of customers * Modern CIAM platforms and mobile identity capabilities * Risk-based and adaptive auth

Contract

$150,000 - $200,000 hourly

Registered Client Care Srvcs Rep (S6/63) - IMS - Remote

Remote or Wisconsin

•

Today

Department: Income & Maturity Services (IMS)Overview: The Income and Maturity Services Department (IMS) is a vital part of our organization, delivering seamless support for converting accumulated funds into guaranteed income streams. We partner closely with financial representatives, client service specialists, and internal teams to ensure smooth transitions from accumulation to payout phases. Role Summary In this role, you'll support our field teams and clients with income disbursement and po

Full-time

USD 21.35 per hour

Software Developer

Remote or Bellevue, Washington

•

Today

Description Robert Half is seeking a Senior QA / SDET (Automation-Focused) to support an insurance organization. This role involves supporting and stabilizing an enterprise portal platform following recent team restructuring, while helping expand automated testing capabilities across UI and backend services. The position is remote and is a long-term contract opportunity with potential to extend. Apply today! Job Details: Schedule: Standard business hours Duration: Long-term contract Location:

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Contract

USD 40.00 - 50.00 per hour

Salesforce Service Cloud Product Owner

Remote

•

Today

SummaryWe're Concentrix. A new breed of tech company - Human-centered. Tech-powered. Intelligence-fueled. We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents. Our game-changers: * Challenge Conventions * Deliver outcomes unimagined * Create experiences that go beyond W

Full-time

USD 92,250.00 - 144,964.00 per year

Senior Technical Support Engineer (Hybrid)

Remote or Fort Wayne, Indiana

•

Today

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie

Full-time

Business Analyst

Downers Grove, Illinois

•

Today

Description We are looking for an experienced Business Analyst to join our team in Downers Grove, Illinois. In this role, you will act as a vital link between business operations and IT, ensuring seamless communication and collaboration to meet organizational objectives. The ideal candidate will possess strong analytical skills, a customer-focused approach, and the ability to manage multiple tasks efficiently. Responsibilities: Collaborate with business units to understand operational needs and

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Full-time

USD 100,000.00 - 120,000.00 per year

Senior Service Designer- Remote

Remote or Reston, Virginia

•

Today

ICF is seeking an experienced Senior Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement end-to-end service improvements that are human-centered, feasible within federal constraints, and measurable at scale. Job Location: This position requires that the job be performed in the United Sta

Full-time

USD 119,323.00 - 202,850.00 per year

REMOTE - User Experience Research

Remote or Boston, Massachusetts

•

Today

Software Guidance & Assistance, Inc., (SGA), is searching for a remote User Experience Research consultants with one of our premier Insurance clients. As a User Experience (UX) Research Contractor on the Experience Research team, you will be responsible for independently scoping and executing custom research across digital assets at Client locations. This role will focus on digital experiences for our multiple user groups, which may include customers, agents, adjusters, call center representativ

Contract

USD 50.00 - 57.00 per hour

Sr Analyst

Aurora, Illinois

•

Today

Description We are looking for an experienced Sr Analyst to join our team in Aurora, Illinois, on a Contract to permanent employment basis. In this role, you will act as a vital link between technology, operations, and strategic business initiatives within the manufacturing industry. You will be instrumental in enhancing analytics, improving workflows, and driving impactful decision-making processes. Responsibilities: Serve as the primary business owner for telephony and quality assurance syste

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Full-time

USD 55.41 - 64.16 per hour

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Call Center jobs in Illinois, USA