Call center jobs in Florida

Remote

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2d ago

Company: iTech US, Inc. Job Title: Call Center Agent (CSR) Location: Mesa, AZ (Onsite) Job Responsibilities: Adhere to daily schedule by being available to take inbound calls as scheduled Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients telephone inquiries and ensure that their needs are met with accuracy and professionalism Ensure account verification procedures are followed. Adhere to CPU call handling requirements while interacting with custo

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Contract

Depends on Experience

Call Center Systems Analyst

Remote or Norfolk, Virginia

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Yesterday

Job Title: Call Center Systems Analyst - Genesys Cloud & Amazon Connect Location: Remote Job Summary Seeking experienced Call Center Systems Analysts with expertise in Genesys Cloud, Amazon Connect, and IVR technologies to support contact center migration and digital transformation initiatives. Required Skills & Experience 5-8 years of experience in consulting, product management, digital transformation, or technology delivery roles focused on contact center and IVR migrations Hands-on experien

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Full-time, Part-time, Contract, Third Party

USD 60-60

Call Center Optimization portfolio (Genesys Cloud CX) Initiative Lead

Hybrid in Miami, Florida

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11d ago

Role Name: Call Center Optimization portfolio (Genesys Cloud CX) Initiative Lead Work site: Miami FL (Hybrid) Duration: 6+ Months Job Description: Lead the Call Center Optimization portfolio, driving end-to-end strategy and execution across Genesys Cloud CX transformation, AI-enabled Agent Assist (including Cresta capabilities), and broader contact center modernization initiatives. Own portfolio governance, vendor management, financial planning, and budget/spend oversight, ensuring alignment to

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Contract, Third Party

Depends on Experience

Customer Service Agent (Call Center)- $18/hr

Remote

•

Yesterday

*s and s and those authorized to work in the US are encouraged to apply. We are unable to sponsor H1b candidates at this time. Please send resume with rate expectations. Pay rate $18/hr Candidates living within United States will be considered due to Government requirement KPI managementService Level Agreement (SLA)CRM toolscustomer service operations

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Full-time

Customer Service Advocate

Remote

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17d ago

Immediate need for a talented Customer Service Advocate . This is a 06+ months contract opportunity with long-term potential and is located in US(Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-25640 Pay Range: $20 - $21/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Work Location: Remote preferred candid

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Contract

20 - 21

EMR Help Desk

Remote

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9d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

16 - 18

IT Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Pensacola, Florida

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17d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $32/hr w2 Hybrid Role - 3 Days a week onsite in Pensacola, FL // 2 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise.

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Contract

Customer Service Representatives

Remote

•

2d ago

Job Title: Customer Service Representatives Location: McKinney, TX Employer: 4Consulting, Inc Position Type: Full Time Worksite: Remote Position Summary 4Consulting, Inc is seeking a qualified Customer Service Representatives to support technology consulting, application development, systems analysis, testing, data management, cybersecurity, infrastructure, or project delivery services for client projects. The selected candidate will perform duties consistent with the clients project

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Full-time, Third Party

Depends on Experience

Contact Center Agent (Remote)

Remote

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5d ago

Customer Service Representative (Remote) Rotation Shift (9 hours) Shift Timing 5:00 AM - 5:00 PM PST Overview The Customer Service Representative (CSR) is part of the Contact Centre team responsible for handling customer inquiries across multiple communication channels including phone, email, chat, fax, and SMS. The role focuses on delivering high-quality service, ensuring a positive customer experience, and maintaining compliance with client and company standards. Key Responsibilities Performan

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Full-time

$16 - $17

Service Desk Coordinator

Hybrid in Pensacola, Florida

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3d ago

Position Title: Service Desk Coordinator Location: Pensacola, FL, Vienna, VA OR Winchester, VA Work Mode: Hybrid- onsite requirement of 12 days a month Pay Rate: $25/hr on W2 Roles Open: 4 Interview Mode: In-person Overview: The Service Desk is a fast-paced environment that operates 24/7 to support our enterprise. Our Service is responsible for acting as the first point of contact for Enterprise Technology Services (ETS), where we strive to resolve customer incidents, answer questions, and ass

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Contract

20 - 25

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

Technical Support Representative I (Remote)

Remote or Carlsbad, California

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Today

HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. From the very beginning, we've known these solutions would never have happened without the customer-focused people who make up our company. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. From setting

Full-time

USD 19.00 - 21.00 per hour

Product Analyst

Remote or Almont, Colorado

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Today

Description: Remote Our client is seeking a product analyst to own the measurement and storytelling layer connecting digital self-service experiences to operational outcomes including call center volume, containment, and patient experience. The analyst will operate at the intersection of product, operations, and executive reporting by integrating data from multiple sources, diagnosing trends and drivers, and translating insights into clear, actionable recommendations for leadership. Due to cl

Full-time

Application Field Service Engineer

Remote or Texas

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Today

Nordson Electronics Solutions, a global leader in assembly and advanced packaging stage solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. Summary of the role As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

Full-time

Technical Support Representative I (Remote), 12-Week Temp

Remote or Carlsbad, California

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Today

Full-time

USD 19.00 - 21.00 per hour

Senior Consultant

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce's client is looking for a Senior Consultant for a remote contract to hire opportunity. Responsibilities: * Gather and document business requirements through stakeholder interviews, workshops, and analysis * Map current-state and future-state workflows across clinical, operational, or technology processes * Translate business needs into clear documentation such as user stories, functional requirements, process diagrams, and use cases * Facilitate discussions between stak

Contract

$50 - $58 hourly

Technical Support Representative - Temporary

Remote or Vermont

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Today

About us One team. Global challenges. Infinite opportunities. At Viasat, we're on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We're looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team. What you'll do Our College Station, TX location is growing rapidly and loo

Full-time

USD 15.14 - 24.04 per hour

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

Technical Support Service Desk-REMOTE

Remote or Fargo, North Dakota

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Today

Req ID: 387464 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Position Overview: We are seeking a Technical Support Service Desk Associate to join our healthcare team and provide exceptional support to our customers. This role involves providing comprehensive support technical assistance to our healthcare customers. The ideal candida

Full-time

USD 37,944.00 - 71,300.00 per year

Data Centre Remote Hands Engineer

Remote or Pennsylvania

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Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional rem

Full-time

USD 23.00 - 31.00 per hour

Call center jobs in Florida, USA