Call center jobs in Florida

Remote

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7d ago

Job Title: Contact Center Agent Location: Remote (Candidates must reside in Ohio, Pennsylvania, West Virginia) Project Description We are seeking a Contact Center Agent who will leverage call center experience, customer service skills, problem-solving, and attention to detail to deliver a positive customer experience. Key Responsibilities Answer inbound phone calls, chats, and/or emails. Conduct outreach phone calls and/or emails. Provide exceptional customer service to resolve inquiries.

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Contract, Third Party

$19 - $20

(Part Time) Spanish Bilingual IT Customer Support Analyst TIER 1 (MD/VA/DC local)

Remote

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9d ago

SPANISH BILINGUAL - Customer Support Analyst (TIER 1) At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled SPANISH BILINGUAL Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible fo

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Part-time

Depends on Experience

Service Desk / Help Desk Technician- (Hybrid ROLE) - LOCALS ONLY !

Hybrid in Pensacola, Florida

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21d ago

THIS IS A DIRECT CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Saakshi Sahni -- || 703-CALL-955-NOW-1070 URGENT HIRE PLEASE CALL ME DIRECTLY AT 703-CALL-955-NOW-1070 Service Desk Technician Duration: Long Term Ongoing Project with NO end Date Direct Client Rate : $33/hr w2 Hybrid Role - 10 Days a month onsite in Pensacola, FL // 20 days fully Remote The Service Desk is a fast-paced environment that operates 24/7 to support our enterpris

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Contract

Forward Deployed Engineer

Remote

•

2d ago

About Humach: Humach is reinventing customer experience with emotionally intelligent AI agents. As the creators of the worlds most customer-centric digital workforce, we blend cutting-edge LLMs, voice biometrics, and intelligent orchestration into real-time service solutions. Backed by top partners and ambitious clients, were scaling fast and need talented engineers to help us deliver impact. Role Overview: As aForward Deployed Engineer (FDE)at Humach, you will work at the intersection of softwa

Full-time

Depends on Experience

Five9 Technical Trainer

Remote or St. Louis, Missouri

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Five9 Technical Trainer in Saint Louis, MO. Overview: We are seeking a detail-oriented Technical Training Specialist to assist on the rollout of the Five9 Intelligent Cloud Contact Center and manage this critical function. This role begins with a massive deployment phase-onboarding 200 call centers in the East Region by year-end-before shifting focus to the West Region. Once the initial migration is complete, you will transition into an o

Contract

$90,000 - $120,000 hourly

Associate Professional Quality - California (Remote)

Remote or Los Angeles, California

•

Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The CX Associate Professional Quality is responsible for monitoring and evaluating the quality across call center and back-offi

Full-time

USD 50,000.00 - 60,000.00 per year

Associate Professional Quality - California (Remote)

Remote or San Diego, California

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Today

Full-time

USD 50,000.00 - 60,000.00 per year

Associate Professional Quality - California (Remote)

Remote or San Francisco, California

•

Today

Full-time

USD 50,000.00 - 60,000.00 per year

Senior Healthcare Strategy & Analytics Consultant

Remote or Fitchburg, Wisconsin

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Today

RESPONSIBILITIES: Kforce is looking for a Senior Healthcare Strategy & Analytics Consultant (Business Analysis) for a remote opportunity that has the ability to convert fulltime. The Senior Healthcare Strategy & Analytics Consultant (Business Analysis) will combine the analytical discipline of a Business Analyst with the mindset of a strategic problem solver. This role is ideal for someone who enjoys digging into workflows and requirements while also stepping back to connect the work to broader

Contract

$70 - $74 hourly

Business Systems Analyst

Remote

•

Today

Perform systems analysis, develop requirements documentation, and create and conduct customer acceptance tests for all components of the PTR system (more than 45 separate interfaces and components). Analyze new business requirements or changes to existing requirements and generate test data for the following areas: Retail and Commercial Mailer systems PTR Extra Services Mailing Services Confirm Services Ground Shipping Expedited Services Scanners Global Business Business Mail Entry and Payment T

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Full-time

$50+

Product Technical Support Analyst I

Remote

•

Today

Job Description About FIS Are you driven by rigor, inspired by impact, and energized by what's next? At FIS, you'll engage with the most consequential challenges at the intersection of financial services and technology. We operate with the conviction, discipline, and pace expected by the world's most exacting stakeholders. Our edge is our people-individuals who combine judgment with curiosity and deliver results through openness, ownership, and craftsmanship. About the team We are a discreet,

Full-time

Claude AI Business Analyst

Remote or Cincinnati, Ohio

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Today

Description We are looking for a skilled Claude AI Business Analyst. This role involves working closely with stakeholders to evaluate business processes and identify opportunities for AI-driven solutions. The ideal candidate will have a strong background in business analysis and experience collaborating in discovery calls to assess workflows, data usage, and technology integration. Responsibilities: Participate in discovery calls to analyze and document business processes, workflows, and data f

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Contract

USD 50.00 - 90.00 per hour

Network Control Technician

Melbourne, Florida

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Today

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris is the Trus

Full-time

Onsite Technical Support & Sales Representative

Orlando, Florida

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Today

This position requires newly hired Technical Support and Sales Representatives. Technical Support & Sales Representative Pay Rate: $20.00 /hour base pay Schedule: 5 days/week (average) Full Time Make money moves with Asurion! $20/hr base pay (guaranteed) Pay Per Experience (PPX) Model - incentive pay based on positive customer outcomes. Top experts make up to $32+/hr! You will move to the PPX Model once your training has been completed (4-6 weeks average time to train) The only thing we're more

Full-time

USD 20.00 per hour

Business Analyst

Remote or Saint Paul, Minnesota

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Today

Description We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects. Responsibilities: Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement. Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements. Oversee the testing, maintenance, and implementation of computer programs and systems. Provide training

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Contract

USD 35.63 - 41.25 per hour

Technical Support Engineer (Hybrid)

Remote or Orlando, Florida

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Today

Work Flexibility: Hybrid As a Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's care.ai solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, craft solutions, and deliver excellent customer service via telephone, e-mail, and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experience for our c

Full-time

Partner Integration Technical Support Representative

Remote or Wisconsin

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Today

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and dis

Full-time

USD 25.63 - 34.18 per hour

Senior Service Designer

Remote

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Today

Our client is seeking an experienced Senior Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement endtoend service improvements that are humancentered, feasible within federal constraints, and measurable at scale. Job Location: This position requires that the job be performed in the Unite

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Contract

Depends on Experience

Senior Technical Support Engineer (Hybrid)

Remote or Fort Wayne, Indiana

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Today

Work Flexibility: Hybrid As a Senior Technical Support Engineer, you will be working in a dynamic, fast-paced environment, ensuring Stryker's Vocera solutions are properly and effectively deployed. You will use your technical expertise to investigate issues, research solutions, create win-win outcomes, and deliver excellent customer service via telephone, e-mail and the web. This is not a call center; our support team works together to take on technical challenges and provide a positive experie

Full-time

Senior Service Designer- Remote

Remote or Reston, Virginia

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14d ago

ICF is seeking an experienced Senior Service Designer to support federal clients in modernizing services, improving customer experience, and transforming complex, mission-critical systems. In this role, you will work across design, research, policy, operations, and technology to design and implement end-to-end service improvements that are human-centered, feasible within federal constraints, and measurable at scale. Job Location: This position requires that the job be performed in the United Sta

Full-time

USD 119,323.00 - 202,850.00 per year

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Call center jobs in Florida, USA