Customer Experience jobs in Draper, VA

IVA Customer Experience (CX) Designer - Remote

Remote

•

Today

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. IVA Customer

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Third Party, Contract

Principal Engineer - Store Selling & Customer Experience (Hybrid - Seattle)

Remote or Seattle, Washington

•

Today

Job Description Join us in revolutionizing Nordstrom's in-store customer experience through cutting-edge technology. We're modernizing our store selling technology stack and building next-generation capabilities that seamlessly connect digital and physical retail. As Principal Engineer, you'll lead the technical strategy for point-of-sale systems, clienteling tools, and omnichannel platforms that define how customers and store teams interact during the shopping experience. What You'll Do Tech

Full-time

USD 191,000.00 - 297,000.00 per year

Microsoft Dynamics CRM (Power Platform) Administrator with customer care experience

Remote

•

2d ago

Microsoft Dynamic CRM Administrator with PowerPoint Platform (Finance, HR, Call Center/Customer Care & IVR setup) Location: Remote Duration: Long Term We are seeking a Microsoft Dynamics CRM Administrator with strong customer care and call center experience to support and manage a Dynamics CRM (Power Platform) environment. The role will primarily focus on customer service operations, with additional support for Finance and HR functions. Responsibilities include administering Dynamics CRM, managi

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Contract

Depends on Experience

Senior Outsourced Service Operations Manager

Draper, Virginia

•

11d ago

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses-from startups to established brands-make smarter decisions and gain control of their operations. And we don't stop there: we're creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that's ready to tackle challenges and b

Full-time

USD 84,900.00 - 106,100.00 per year

Senior Outsourced Service Operations Manager

Draper, Virginia

•

5d ago

Full-time

USD 84,900.00 - 106,100.00 per year

Senior Analyst

Draper, Virginia

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25d ago

Full-time

USD 114,400.00 - 142,500.00 per year

Sales Executive

Remote

•

10d ago

SalesExecutiveAI&CustomerExperienceConsulting(Remote) $150Kbase+commission ThisisnotabuzzwordAIrole. Werehiringahigh-driveSalesExecutivewhoisgenuinelyobsessedwithAIandknowshowtopositionAI,data,andCXstrategyasrealbusinessoutcomes.Thisisafull-cyclerole(50%new/50%existingaccounts)idealforaprovensellerwhocanbuildpipeline,runstrongdiscovery,andconsistentlyexceedquota. Whyjoin? 100%employer-paidhealth,dental,andvision 401(k)with4%employermatch Remote-firstculture+monthlyWFHstipend Competitivecommis

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Full-time

Depends on Experience

Senior Lead Product Manager, AI-Driven Approvals and Payments Experience

Draper, Virginia

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25d ago

Full-time

USD 184,700.00 - 230,900.00 per year

UX Research Director

Remote

•

2d ago

Title:UX Research Director Location: Remote (PST Hours) Duration: Initial 6 Month Contract with extensions Compensation: $90-110/HR Work Requirements: , Holders We are seeking a Director of UX Research to lead, scale, and elevate our user research practice. This role is responsible for defining research strategy, building and mentoring a high-performing team, and ensuring user insights directly influence product, design, and business decisions. The ideal candidate is both a strategic leader an

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Contract

$90 - $115

Technical Program Manager

Remote or Hybrid in Austin, Texas

•

11d ago

Andersen is hiring aTechnical Program Managerto lead the development of a scalable insurance platform, coordinating teams and delivery to support policy issuance, management, and core insurance processes. The customeris an international insurance companyoperatingacross multiple countries, known forexpertisein niche markets and commitment to high-quality service. With strong governance and transparent practices, it promotes a culture of innovation, diversity, and continuous learning. Recent achie

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Contract

Depends on Experience

UI/UX Designer

Remote

•

9d ago

DTI has an immediate need for a Senior UI/UX Designer for a multi-year engagement in Columbus, OH. Consultant will travel to Columbus, OH once per month- Monday by Noon Leaving Thursday night Travel expenses will be reimbursed Consultant must have public utilities experience Role Summary The Senior UI/UX Designer will lead the design of intuitive, modern, and persona-driven digital experiences for a custom customer experience (CX) platform supporting data center customers and diverse utility per

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Contract

70 - 77

Business Development Partner

Remote

•

24d ago

We are looking for a dynamic and results-oriented Software Business Development Partner to join our growth initiatives. This role involves driving business expansion, identifying new market opportunities, and building strategic partnerships. The ideal candidate will possess a deep understanding of the software industry, a proven track record in business growth, and exceptional skills in relationship management. This position offers the opportunity to work closely with cross-functional teams and

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Part-time

Depends on Experience

Enterprise Architect - Supply Chain

Remote

•

9d ago

Enterprise Architect Supply Chain Position Overview We are seeking a highly experienced and forward-lookingEnterprise Architectto lead the architecture ofSupply Chain platforms, with a strong emphasis onAI/ML-driven personalization, data intelligence, and scalable cloud-native solutions. This role bridges business strategy, customer experience, and technology execution, defining enterprise-wide digital architecture and guiding engineering teams across the full lifecycle of digital products and

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Third Party, Contract

100 - 120

SAP IS Utilities (REMOTE) W2 ONLY

Remote

•

12d ago

Position: SAP IS Utilities Location: Remote with twice a month travel (Expenses will be paid) Job Description: Responsible for implementing and configuring SAP Industry Solutions (IS) for the utilities industry.Works closely with clients to understand their business requirements and design, implement, and deliver SAP IS solutions that meet their needs.Your expertise will help clients optimize their utilities operations, improve customer experience, and increase efficiency.Key Responsibilities: A

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Full-time

$1+

Gen AI Developer

Remote

•

3d ago

JOB SKILL DESCRIPTION: Should have experience in Lead and manage cross-functional teams to deliver AI/ML projects that enhance product capabilities and customer experience.Define and execute the AI/ML roadmap, ensuring alignment with business goals and technological advancements.Collaborate with product management, data science, and engineering teams to identify opportunities for AI/ML integration.Oversee the design, development, and deployment of scalable AI/ML solutions.Establish best practic

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Contract

Depends on Experience

Product Manager IV (Contractor)

Remote or Philadelphia, Pennsylvania

•

Today

We are looking for a seasoned Product Manager based in Philadelphia, PA supporting a growing organization focused on building and enhancing customer-facing products. The role centers on owning product requirements from initial concept through delivery, working closely with cross-functional teams to deliver solutions that directly impact end users. This role is perfect for a product leader who loves owning the "why" behind the product. You'll work at the intersection of customer needs, business g

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Contract

Service Center Consultant Associate

Remote

•

18d ago

How to ApplyA cover letter and resume are both required, with the cover letter included as page ONE of your resume. Applications lacking either item will not be considered. In your cover letter, share a specific example of a time you used one of the key skills we're looking for (e.g. creative problem solving, technical troubleshooting, exceptional customer service). Briefly describe: The situation,What you did,The outcome, and What you learned.We want to understand how you apply your skills in r

Full-time

$40,000 - $41,000

Genesys SME / Contact Center Solutions Architect

Remote

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20d ago

The client is seeking an experienced Genesys Subject Matter Expert (SME) to assess, optimize, and stabilize an existing Genesys contact center implementation. This role requires a hands-on, consultative professional who can evaluate the current state, provide recommendations, and execute approved improvements across IVR, routing, reporting, dashboards, and analytics. The engagement will be outcome-driven, with defined weekly and monthly deliverables following an initial assessment phase. Key Res

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Full-time

$65 - $85

Associate UX Content Strategist (Only W2 Position, No C2C)

Remote

•

2d ago

Title: Associate UX Content Strategist (Only W2 Position, No C2C) Duration: 6+ Months Location: Remote- US Position Overview: The UX team is seeking an Associate UX Content Strategist. This role will be responsible for writing engaging, informative UX content vital for our products and customer experience, including patients, caregivers, and health care providers around the world, to help simplify the lives of those touched by diabetes. You will elevate the customer-centricity of the UX and ins

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Contract

$60 - $68

Product Manager - Digital Transformation

Remote or Eden Prairie, Minnesota

•

Today

Description Position: Product Manager - Digital Transformation - Mobile Platform Location: Remote Salary: $110,000 - 125,000 base + bonus + excellent benefits For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Remote | Full-Time | High-Visibility Build Role Do you want to help build something from the ground up-inside an organization with the strength, credi

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Full-time

USD 110,000.00 - 125,000.00 per year

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Customer Experience jobs in Draper, VA 24324, USA