Customer Support jobs in Bethesda, MD

Customer Support Administrator (IT Specialist)

Fairfax, Virginia

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Today

GovCIO is hiring a Senior Customer Support Administrator/IT Specialist with an active Secret clearance to serve as an on-site support point of contact for customers, providing assistance, resolving issues, and ensuring an exceptional service experience across classified and unclassified networks. This is a fully on-site position in Merrifield, VA. Responsibilities Supports Microsoft Windows environments, repairs/replaces system peripherals, including printers and scanners, and maintains configu

Full-time

USD 75,000.00 - 75,000.00 per year

Integration Support - Federal Customer

Falls Church, Virginia

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Today

Integration Support - Federal Customer (Chantilly - VA)(on-site 5 days per week: TS/SCI Required)Job summaryThe Deployment & Field Support professional supports Dell Mission Operations by providing the hands-on installation, sustainment, troubleshooting, and field execution needed to keep mission systems operational. This role is responsible for deployment support, break-fix work, hardware handling, ticket resolution, and direct coordination with engineering and operations teams. The ideal candi

Full-time

Data Operations Customer Support Specialist

Arlington, Virginia

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Today

The Data Operations Customer Support Specialist will provide technical support for data-related issues. This person will troubleshoot problems with data access, quality, and availability, collect customer feedback for continuous improvement, and ensure support activities adhere to data security policies. This person will respond to and resolve customer tickets related to data services, diagnose complex data-related problems, and coordinate with technical teams for issue resolution. This person w

Full-time

USD 67,000.00 - 117,000.00 per year

IT SPECIALIST (Telecommunications Customer Support)

Washington, District of Columbia

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Today

Summary You will serve as an IT SPECIALIST (Telecommunications Customer Support) in the Command Information Office of NAVAL FACILITIES ENGINEERING SYSTEMS COMMAND. Learn more about this agency Duties Help You will act as a liaison with carriers for managing wireless services and ensure contract compliance.You will conduct program data analysis and manage inventory of wireless devices.You will provide technical troubleshooting for hardware, software, and connectivity issues.You will provide

Full-time

USD 121,785.00 - 158,322.00 per year

Technical Customer Support Engineer

Remote

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Today

Vectra is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises. The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organiza

Full-time

USD 80,000.00 - 90,000.00 per year

Technical Customer Support Specialist

Remote

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Today

About HappyRobot HappyRobot is the infrastructure for enterprises to build and orchestrate AI workforces. Our AI workers don't just communicate through voice and email - they make decisions, take action, and run operations autonomously across entire enterprise systems. Born in Y Combinator (S23) and backed by a16z, Base10, Prysm Capital and Eurazeo with over $200M raised, we power critical operations for global enterprises worldwide. Our platform is battle-tested in the most demanding environm

Full-time

Integration Support - Federal Customer

Manassas, Virginia

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Today

Full-time

Project Coordinator

Washington, District of Columbia

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14d ago

The Project Coordinator supports the OUCs IBW Program, managing new building applications and compliance with existing buildings. This role facilitates communication between building owners, the Department of Buildings, and the Fire Marshals office, ensuring program activities follow established workflows. Responsibilities include documentation, reporting, and oversight of program deliverables. The position will be reporting to either the OUC CIO or the radio system manager. Responsibilities: C

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Third Party, Contract

Depends on Experience

Linux Systems Administrator - TS/SCI-FSP clearance

Fort Meade, Maryland

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Today

This Jobot Job is hosted by: Kurt Holzmuller Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $130,000 - $180,000 per year A bit about us: We are a leading global tech company on the cutting edge of cloud and data solutions. With a strong emphasis on innovation, inclusivity, and work-life balance, we foster a dynamic environment for career growth. With a global customer base including all sectors, from Fortune 500 to up-and-coming startups, w

Full-time

USD 130,000.00 - 180,000.00 per year

Help Desk Specialist

Rockville, Maryland

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Today

Responsibilities:Customer Support - Provide prompt, knowledgeable, and professional customer support to our customer base. We support customers that are both local and remote and cover a wide range of technical proficiency. As the customer-facing arm of NIAID IT support we are expected to perform our duties with a high level of competency and courtesy.Desktop Support - Provide technical support on software, hardware, and operating systems (Windows and MacOS), including installations, configurati

Full-time

Sr. Unified Comms Engineer - Federal Customer (Active TS-SCI Security Clearance required)

Falls Church, Virginia

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Today

Sr. Unified Comms Engineer - Federal Customer(On-Site 5 Days per week, Chantilly, VA - TS/SCI Required)The Unified Communications Engineer supports Dell Mission Operations by engineering, sustaining, and improving voice and collaboration capabilities used for day-to-day mission execution. This role is responsible for administration, troubleshooting, integration, and lifecycle support of communications platforms and endpoints in a secure environment. The ideal candidate brings strong UC fundament

Full-time

Security Officer

Springfield, Virginia

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Today

Job ID: 2617532 Location: Springfield, VA, US Date Posted: 2026-10-01 Category: Security Subcategory: Security Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: TS/SCI with Poly Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Security Officer to deliver exceptional customer support within a dynamic and diverse security environment. In this role, you will execute a compre

Full-time

USD 80,001.00 - 120,000.00 per year

Project Manager/Sr. Consultant

Remote or Washington, District of Columbia

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Today

Description We are looking for an experienced Project Manager/Sr. Consultant to lead complex software initiatives and provide strategic guidance across cross-functional teams in Washington DC, District of Columbia. This role is ideal for someone who can balance hands-on project execution with senior-level stakeholder communication, ensuring timelines, priorities, and delivery goals remain aligned. The successful candidate will help drive efficient program delivery, strengthen project governance,

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Full-time

USD 130,000.00 - 150,000.00 per year

Desktop Support Technician

Remote or Washington, District of Columbia

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 22.22 per hour

Major Systems Acquisition Specialist

Sterling, Virginia

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Today

Job ID: 2617123 Location: Sterling, VA, US Date Posted: 2026-10-20 Category: Engineering and Sciences Subcategory: Systems Engineer Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: TS.SCI_wPoly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: ORA_ON_SITE Description SAIC has an immediate opening for a Major Systems Acquisition (MSA) Specialist to provide direct customer support on a critical development effort. This opportunity is to be p

Full-time

USD 200,001.00 - 240,000.00 per year

Sales Service Technician

Beltsville, Maryland

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Today

Our client, a leading provider of household coffee machine appliances is seeking a Associate, After Sales Center Technician to join their team. As a Associate, After Sales Center Technician, you will be part of the After Sales Center supporting repair operations and quality assurance. The ideal candidate will have a strong attention to detail, a positive willingness to learn, and a dependable, problem-solving mindset which will align successfully in the organization. Job Title:Associate, After

Full-time

Compensation information provided in the description

Junior Missile Defense Systems Analyst - Architecture and Assessment

Fort Belvoir, Virginia

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Today

Opportunity PeopleTec is currently seeking a Junior Missile Defense Systems Analyst - Architecture and Assessment to support our Fort Belvoir, VA location. (ON-SITE ONLY) PeopleTec is seeking highly skilled Systems Analyst to support next-generation missile defense architecture analysis and system-of-systems assessments. The successful candidates will contribute to the evaluation of architecture concepts, sensor and interceptor performance and command-and-control (C2) options using advanced m

Full-time

Senior Missile Defense Systems Analyst - Architecture and Assessment

Fort Belvoir, Virginia

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Today

Opportunity PeopleTec is currently seeking a Senior Missile Defense Systems Analyst - Architecture and Assessment to support our Fort Belvoir, VA location. (ON-SITE ONLY) PeopleTec is seeking highly skilled Systems Analyst to support next-generation missile defense architecture analysis and system-of-systems assessments. The successful candidates will contribute to the evaluation of architecture concepts, sensor and interceptor performance and command-and-control (C2) options using advanced m

Full-time

IT Queue Manager II (JSF)

Arlington, Virginia

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Today

Overview AMERICAN SYSTEMS is an employee-owned federal government contractor supporting national priority programs through our strategic solutions in the areas of Information Technology, Test & Evaluation, Program Mission Support, Engineering & Analysis, and Training. Responsibilities An Average DAy: As the IT Queue Manager Level II you will support the daily flow of incoming customer requests by reviewing, prioritizing, and routing account and data transfer paperwork to the appropriate teams

Full-time

USD 65,000.00 per year

IT Specialist

Washington, District of Columbia

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Today

Summary The position is located in the Mid Atlantic -End User Operations, Office of Information and Technology (OI&T). IT Specialist in this position performs a combination of duties; phone support, desk-side technical support, and bench-top diagnosis and repair. The primary duties and responsibilities include resolving customer related software and hardware problems in accordance with established policies and procedures. Learn more about this agency Duties Help Major Duties: Diagnose and

Full-time

USD 89,508.00 - 116,362.00 per year

Customer Support jobs in Bethesda, MD, USA