Customer service jobs in Rhode Island

Remote

•

Today

Customer Service / Retirements Processor Remote. DUTIES AND RESPONSIBILITIES Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.Delivers highly routine work and provides general information, in accordance with established procedures and guidelines, in a timely manner andmeets deadlines appropriately.Performs basic task/transactions related to common programs and services by acquiring core knowledge required for the role.Me

Easy Apply

Contract, Third Party

Depends on Experience

Dynamics 365 Architect Customer Service / Contact Center

Remote

•

2d ago

Position: Dynamics 365 Architect Customer Service / Contact Center Location: Fully remote Role Overview We are seeking an experienced Dynamics 365 Architect with a strong specialization in the Customer Service / Contact Center module to design, implement, and optimize enterprise-scale customer engagement platforms. The ideal candidate will have deep expertise in Dynamics 365 Customer Service, Omnichannel, Power Platform, and Azure Communication Services, and will play a critical role in driving

Easy Apply

Contract

Up to $60

Customer Service Representative

Remote

•

Yesterday

Title: Customer Service RepresentativeLocation: Remote Note: Candidates could possibly work a late shift starting as late as 2:30pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches. Educate Financial Advisors on account services and capabilities. Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries Required

Easy Apply

Contract

Depends on Experience

Customer Service Representative (CSR)

Remote or Hybrid in Mason, Ohio

•

9d ago

Will require travel only once to collect the equipment and once to return the equipment GENERAL FUNCTION The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase retail revenues and enhance the overall customer experience.Additionally, the Customer Service Representative initiates the escalati

Easy Apply

Contract

Up to $17

Pega Architect

Remote

•

Today

Pega Architect Atlanta, GA||Remote Full Time Descrption : Lead solution design for Dynamics 365 CE (Customer Service Module). Translate business requirements into scalable, secure technical solutions.Define system integration strategies with external systems, telephony, data warehouses, Azure services, and third-party applications.Oversee data migration, application lifecycle management, and release processes.Establish governance, best practices, coding standards, and DevOps practices.Collabo

Easy Apply

Full-time

$120,000 - $140,000

Customer Service Representative

Remote

•

23d ago

Job Title: Customer Service Representative Location: Remote Job Type: Full-time / Part-time Job Summary: We are seeking a dedicated and customer-focused BilingualCustomer Service Representative (English and French) to join our team. The CSR will serve as the first point of contact for customers, handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, problem-solving abilities, and a professional attitude while working in

Easy Apply

Full-time

$11 - $14

Customer Service

Remote

•

20d ago

ob Summary: The Customer Service Representative assists the customer support team for MDS' client, Law School Admission Council (LSAC). This position requires commitment to work on LSAC Test Days, which occurs once a month for two days (Friday & Saturday) Duties/Responsibilities: Deliver superior support when handling customer inquiries and complaints promptly.Begin each call by performing the mandatory security checks.Evaluate data provided by the caller to determine and implement the appropri

Easy Apply

Part-time

$17+

Senior Manager, Client Services - D365 CE

Remote

•

5d ago

If you thrive on being the go-to partner clients trust when things get complex, and you love leading teams to solve high-impact business challenges, this is your opportunity. As Senior Manager of Client Services, you ll lead a portfolio of clients across Canada, Mexico, and other global locations, ensuring their operational systems stay healthy, optimized, and ready for what s next. You ll work with clients solving day-to-day challenges, leading continuous improvement projects, and being the par

Easy Apply

Full-time

$160,000 - $175,000

Help Desk analyst

Remote

•

Today

Title: Help Desk analyst Location: Augusta, ME Duration : 12 months Client : State of ME Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems,

Easy Apply

Contract

Depends on Experience

Tier 3 IT Support Specialist

Remote or Hybrid in Houston, Texas

•

Today

Tier 3 IT Support SpecialistLocation: Remote (Houston-based preferred)Duration: Long-Term / Ongoing At iSphere, we like to think of Tier 3 Support as part problem-solver, part hero, and part diplomat. We re looking for someone who thrives under pressure, loves the chase of troubleshooting tough issues, and still has enough personality left to make customers feel like they re in good hands. This isn t an entry-level helpdesk gig. You ll be the one the rest of the team turns to when things get com

Easy Apply

Contract

BASED ON EXPERIENCE

Technical Support Engineer

Providence, Rhode Island

•

9d ago

Job Title: TECHNICAL SUPPORT ENGINEER I Job Posting #: 148446 Client: RHODE ISLAND OFFICE OF THE ATTORNEY GENERAL Location: PROVIDENCE, RI 100% ONSITE Work Week: 35 HOURS Duration: 1 YEAR CONTRACT EXTENSIONS POSSIBLE About the Office of the Attorney General: The Attorney General is the state s top lawyer and law enforcement official, protecting and serving the people and interests of Rhode Island through a broad range of duties. Every day, the Office s attorneys fight to ensure the public safet

Easy Apply

Contract

$39

Escrow Assistant

Remote

•

14d ago

Open to candidates across the US as long as they can work CST hours 9-6pm. Title Curative Associate- mid-level curative experience handling real property transactions. Review abstract title examinations for liens, encumbrances, judgements, vesting, deed prep, legal descriptions and other title related issues; understanding payoffs, real property taxes, voluntary and involuntary lien extinguish requirements and able to take action to clear any conditions using underwriting guidelines for all 50

Easy Apply

Contract

$21 - $21

Banking Inbound Call Center Agent

Remote

•

2d ago

Job Title: Banking Inbound Call Center Agent Location: 100% Remote Contract: 12+ Months Rate: $17.20/hr on w2 Job Description Candidates could possibly work late shift starting as late as 3pm EST. Job Description/Responsibilities Answer inbound calls from our internal clients at the branches.Educate Financial Advisors on account services and capabilities.Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasksHave superior customer-centric focus, with proven

Easy Apply

Contract

$17.2

CRM Technical Lead Oracle & Genesys Cloud

Remote

•

8d ago

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on systems knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation: * Lead onsite CRM initiatives involving Oracle Service Cloud configuration,

Easy Apply

Contract, Third Party

$60 - $70

AV Solutions Engineer

Remote

•

Today

Title: AV Solutions Engineer (Large Venue) Location: 100% remote role Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 4,500 professionals, we re committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you ll join a team-oriented culture that prioritizes your personal and pr

Easy Apply

Full-time

$85,000 - $100,000

Contact Center Architect with Dynamics 365

Remote

•

Yesterday

Role Title: Contact Center Architect Location: Remote or Hybrid (USA) Employment Type: Full-Time Seniority Level: Senior Architect Role Overview We are looking for a Contact Center Architect to join our growing team focused on delivering nextgeneration, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront of Microsoft's move into full-service CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which wi

Easy Apply

Full-time, Third Party

$120,000 - $160,000

NATIONAL IT SERVICE DESK COORDINATOR-1

Remote or Hybrid in Baltimore, Maryland

•

Today

Title: NATIONAL IT SERVICE DESK COORDINATOR-2Location: Remote Employment Type: ContractCompensation Pay Range:$21.00-$24.00 Per HrDescription We are looking for an IT Service Desk Coordinator to provide remote support for software and technical issues. This contract position requires excellent communication skills and the ability to resolve problems efficiently. Familiarity with general technology tools is essential.Key Responsibilities Answer support calls and respond to emails with effective

Easy Apply

Full-time, Contract

BASED ON EXPERIENCE

NATIONAL IT SERVICE DESK COORDINATOR-1

Remote or Hybrid in Baltimore, Maryland

•

Today

Title: NATIONAL IT SERVICE DESK COORDINATOR-1Location: Remote Employment Type: ContractCompensation Pay Range:$21.00-$24.00 Per HrDescription We are looking for an IT Service Desk Coordinator to provide remote support for software and technical issues. This contract position requires excellent communication skills and the ability to resolve problems efficiently. Familiarity with general technology tools is essential.Key Responsibilities Answer support calls and respond to emails with effective

Easy Apply

Full-time, Contract

$21 - $24 hr

Payroll Analyst

Remote or Nashville, Tennessee

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Payroll Analyst in Nashville, TN. Summary: Our Payroll team is seeking an entry-level contractor to support timekeeping operations using the UKG (Kronos) Timekeeping System. This role will primarily focus on managing ServiceNow (SNOW) ticketing cases, making updates to employee timecards, and responding to payroll-related inquiries via email. Training will be provided. Key Responsibilities: * Monitor and manage incoming ServiceNow tickets

Contract

$18 - $23 hourly

Project Mechanical Engineer - Data Center (Hybrid)

Remote or Fayetteville, Arkansas

•

Today

Company Description We are Olsson, a team-based, purpose-driven engineering and design firm. Our solutions improve communities, and our people make it possible. Our most meaningful asset is our people, and we are dedicated to providing an environment where they can continue to learn, grow, and thrive. Our entrepreneurial spirit is what has allowed us - and will continue to allow us - to grow. The result? Inspired people, amazing designs, and projects with purpose. Job Description Olsson prov

Full-time

Filter Results

Job post features

Posted date

Work settings

Employment type

Employer type

Work authorization

Customer service jobs in Rhode Island, USA