Remote
•
5d ago
Senior Prod Support Engineer (with Insurance Domain Experience) Remote Role duration Long term Contract Below will be the key responsibilities Insurance experience is expected for this role Lead and coordinate SEV1/SEV2 incident calls, ensuring timely resolution and clear communication.Conduct thorough post-incident reviews and drive root cause analysis (RCA).Manage Problem Records (PRBs) and associated tasks to eliminate recurring issues.Collaborate with cross-functional teams to implement corr
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Contract
Depends on Experience