Genesys jobs in Texas

Job Title: Genesys Cloud SMEWork Location: Fort Worth, TX

Hybrid in Fort Worth, Texas

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Yesterday

Job Title: Genesys Cloud SME Work Location: Fort Worth, TX Duration: 6 month contract with option to extend Education/Experience Required: 3 years Expert-level Genesys Cloud CX experience Job Description : This role is solely focused on Genesys Cloud CX. Needing an inhouse Genesys Cloud SME to assist with Genesys cloud migration.Seeking a true Subject Matter Expert with extensive, hands on experience designing, configuring, and supporting the Genesys Cloud platform. Skills & Qualifications : Su

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Contract

$65 - $75

Salesforce Architect (Genesys Cloud CX)

Remote

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2d ago

Role : Salesforce Architect (Genesys Cloud CX) Location: Menlo Park, CA (Remote) Experience: 15+ Years Work Authorization: Independent Visa(Need USC) Required Qualifications: 10+ years of Salesforce platform experience.3+ years of Salesforce Architecture experience.Hands-on experience with Genesys Cloud CX or Genesys Engage integrations.Strong expertise in Salesforce Service Cloud implementations.Experience designing enterprise-scale CRM solutions.Excellent communication and stakeholder manageme

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Part-time

$80 - $90

Salesforce Architect (with Genesys Cloud CX)

Remote

•

Yesterday

Salesforce Architect (with Genesys Cloud CX) Location: Menlo Park, CA (Remote) Experience: 10+ Years Employment Type: 12 Months Contract Work Authorization: Independent Job Summary: We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be responsible for designing scalable Salesforce solutions, integrating Salesforce with Genesys Cloud Contact Center, leading arc

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Contract

Depends on Experience

Salesforce Architect (with Genesys Cloud CX)

Remote

•

Today

Role : Salesforce Architect (with Genesys Cloud CX) Location : Menlo Park, CA (Remote) Role Type : Contract Duration : 12 Months Contract Job Description Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scale CRM solutions. Excellent communication and stakeholde

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Contract, Third Party

Depends on Experience

Genesys Call Flow Lead Developer

Dallas, Texas

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2d ago

Job Title:Genesys Call Flow Developer Lead Location:Pittsburgh, PA, Dallas, TX, or Cleveland, OH Employment Type:Full-time About VLink:Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: VLINK is seeking an experienced Genesys Cloud Developer Lead. The Genes

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Full-time

120000 - 150,000

Genesys Cloud Developer-REMOTE

Remote

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17d ago

Genesys Cloud Developer Key Responsibilities Design and develop complex Architect workflows and IVR applications.Develop custom integrations using Genesys Cloud APIs.Build middleware services and microservices.Design secure API integrations with external systems.Lead technical design sessions and code reviews.Mentor junior developers.Optimize routing, automation, and customer experience workflows.Participate in production support and root cause analysis.Required Qualifications 5+ years of softwa

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Contract

Depends on Experience

Salesforce Architect (Genesys Cloud CX)

Remote

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Today

Pre-Screening QuestionsQ1:Do you have hands-on experience designing and implementing telephony integrations using Salesforce Open CTI with Genesys Cloud CX?Q2:Have you successfully configured and aligned Omni-Channel routing and agent presence synchronization between Salesforce Service Cloud and Genesys?Q3:Do you have direct experience developing custom, scalable enterprise frameworks using Lightning Web Components (LWC) and asynchronous Apex (Batch/Queueable) within Salesforce?Q4:Have you integ

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Contract

Depends on Experience

Salesforce Architect (with Genesys Cloud CX)_Remote

Remote

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2d ago

Hi, Hope youre doing well!! Please find the requirement below. If you find yourself comfortable with the requirement please reply back with your updated resume or call me back at Position:Salesforce Architect (with Genesys Cloud CX) Location:Remote Duration: 12 Months Visa: Client won't be able to sponsor any visa LinkedIN ID Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys

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Contract, Third Party

Depends on Experience

Product Manager - Genesys Cloud migration Exp

Austin, Texas

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30+d ago

Position: Product Manager ( Genesys Cloud) or Business Analyst (Contact Center) Work Location: Austin, TX About the Role We are seeking an experienced Product Manager Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertise as a must-have skill.You will own the product lifecycle end-to-end, including requirements gath

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Third Party, Contract

50 - 60

Project Manager Genesys Migration (PMP Preferred)

Remote

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17d ago

Project Manager Genesys Migration (PMP Preferred)Remote (Travel up to 25%) Role OverviewWe are seeking an experienced Project Manager to lead enterprise Genesys contact center migration initiatives within healthcare environments. This role will oversee complex telecom modernization projects, coordinating cross-functional teams throughout planning, implementation, testing, and deployment. The ideal candidate has successfully managed Genesys migrations or implementations and brings strong project

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Contract

Depends on Experience

Genesys Cloud Architect

Remote or Texas City, Texas

•

Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Genesys Cloud Architect

Remote or Philadelphia, Pennsylvania

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Today

Full-time

Genesys Cloud Architect

Remote or Arizona City, Arizona

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Today

Full-time

Genesys Cloud Architect

Remote or New York, New York

•

Today

Full-time

Senior Solution Architect - Genesys CX Cloud/API integration/Voice AI - Remote

Remote or Long Beach, California

•

Today

Job Description Job Description Job Summary Leads solution design architectures for several applications - mapping business requirements to high level design covering technologies, services, and products. Design, describe, and manage the solution by collaborating with various delivery teams and other IT teams Enterprise Architect, Security, Infrastructure etc.. Provides technical expertise to development teams for technical patterns and best practices. Works closely with Enterprise architects

Full-time

USD 189,732.18 per year

Staff Software Engineer, Full Stack - Agentic AI (Financial Services)

Texas

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Today

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate col

Full-time

USD 138,200.00 - 243,000.00 per year

Principal AI Solutions Architect, Customer Success

Remote or Texas

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Today

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,300.00 - 236,100.00 per year

Senior Principal, AI Software Engineer- Agentic & Industry Solutions

Texas

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Today

Full-time

USD 205,200.00 - 360,800.00 per year

Principal Applied AI Engineer, Finance

Remote or Massachusetts

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Today

Full-time

USD 193,600.00 - 340,600.00 per year

Audiocare Solution Design & Configuration SME

Remote

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Today

Role Summary This position requires a Subject Matter Expert (SME) at Tier IV level to design, configure, and maintain an Audiocare solution within the Genesys Cloud Contact Center (CX) environment. The role involves providing technical leadership for platform architecture, integrations, and performance optimization, ensuring the solution is secure, scalable, and aligned with enterprise standards. The successful candidate will collaborate across teams to deliver robust contact center capabilities

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Contract, Third Party

Depends on Experience

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Genesys jobs in Texas, USA