Genesys jobs in Texas

Remote

•

Today

Requirements: Development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows.Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu, based on customer treatment strategies.Thorough understanding of Genesys Framewor

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Third Party, Contract

Depends on Experience

Genesys Cloud Administrator - Call Center

Remote or Ogden, Utah

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Today

RESPONSIBILITIES: Kforce has a client in Ogden, UT is seeking a highly skilled and detail-oriented Call Center Systems Administrator to oversee the installation, maintenance, and administration of all call center software and infrastructure. This role is critical to ensuring the stability, performance, and security of systems supporting customer service operations. Key Responsibilities: * Install, maintain, and administer the Genesys Framework Suite and agent desktop, including call routing pro

Contract

$85,000 - $100,000 hourly

GENESYS CLOUD EVENING/LATE NIGHT OPERATIONS MGR

Remote

•

Today

Please Let me know your Interest and rate for this position. Phone/Skype Hire. Remote Location: Remote (Evening/late night UC/CC Technical Operations Manager) Duration: 12+ months Evening/late night UC/CC Technical Operations Manager Requirements: , pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support ex

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Contract

$60+

Genesys Developer

Hybrid in Addison, Texas

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2d ago

Innova Solutions is immediately hiring for a Genesys Developer. Position type: Contract to Hire Location: Addison, Texas & Charlotte, NC (Hybrid) Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud;Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys Framework including IVR development /Scripting,Routing Strategy an

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Contract

$65 - $68

Genesys Cloud Architect

Remote or Hybrid

•

Today

Job Title: Genesys Cloud Architect Location: Remote Contract: 6+ Months & extendablePay Rate: $63/hr on W2/Danta Technologies Payroll (OR) $75/hr on C2C-Corporation-To-CorporationEducation Requirements Any Graduate Bachelor s degree in IT or related field preferredExperience 8+ years in Genesys Contact Center T-Level: T2Soft Skills Excellent verbal and written communication Strong documentation skills Proficient in MS Office (including MS Project and Visio)Certifications Google Cloud Platform C

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Contract

$60 - $63 hr

Genesys Workforce management (WFM)

Remote

•

17d ago

We re looking for a skilled Genesys WFM to be part of our team. This is a 12-month contractual role and is fully remote. Genesys Workforce management (WFM) specialist with following responsibilities: Forecasting: Create accurate staffing plans that account for projected contact volumes and average handle times, considering various agent skills and skill levels. Scheduling: Develop and manage schedules that optimize work performance to achieve operational goals. Real-time Adherence: Monitor rea

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Contract

Depends on Experience

Genesys Chatbot consultant/IVR Developer- Remote

Remote

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15d ago

HireX is the North American leader for People Solutions. A key player in the contingent staffing market, HireX provides unrivalled expertise in matching top talent with the most sought after North American employers. Hello, Hope you are doing well! Please do let me know if you are interested in the below role we have with our client. Please share me your updated resume. Genesys Chatbot consultant 12 Months Contract Minimum Remote Video hire Responsibilities - Minimum 3-5 years of application de

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Contract, Third Party

Depends on Experience

Salesforce Agentforce Architect

Remote or Hybrid in Dallas, Texas

•

Today

Job Title: Salesforce Agentforce Architect Tax Term: W2/1099 Only Location: Fully Remote Employment Type: Contract About us Conglomerate IT is a certified and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains. Visit us at Our mission is to establish global cross culture human connections that further the careers of our employees and strengthen the businesses of our clients. We are driven to use the power of global

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Contract

Genesys Cloud Contact Center Tier III Engineer

Remote

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18d ago

We re Hiring! Join us for a long-term remote opportunity where your expertise truly makes an impact. We re looking for a skilled Genesys Cloud Contact Center Tier Engineer to be part of our team. This is a 12-month contractual role. Shift is 2 AM-12 PM ; Sun-Wed (4*10 hrs) Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implementation, upgrading/patching, and technical trouble-shooting support experience in voice, UC, Contact Cen

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Contract

Depends on Experience

Terraform expert for Genesys Cloud CC

Remote

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18d ago

Are you a CI/CD wizard with Terraform and GitHub?We re searching for a Genesys Cloud Contact Center expert who has significant experience in creating and managing CI/CD pipelines for Genesys Cloud CC using Terraform, GitHub, etc. Location: Remote1 Year + Contract Infrastructure as Code (IaC) Terraform Fundamentals Writing and organizing Terraform configuration files (.tf) Understanding Terraform state files and workspaces Using Terraform variables, outputs, and modules Managing Terraform remote

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Contract

Depends on Experience

IVR Developer

Remote or New Jersey

•

Today

IVR Developer with Dialog Flow Key Responsibilities: Design, develop, and deploy IVR systems integrated with Dialogflow and Google Cloud Platform Build and maintain XA-based solutions for availability and scale Collaborate with UX/product/engineering teams to define user flows Optimize IVR/NLP workflows and troubleshoot technical issues Ensure system reliability, security, and cloud compliance Document designs and participate across SDLC (Agile) Must-Have Qualifications: 7+ years of experience

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Contract

Avaya Consultant - Migration Experience - REMOTE

Remote or Hybrid in Omaha, Nebraska

•

Today

Sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specialising in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing

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Third Party, Contract

Depends on Experience

Manufacturing Engineering Technician

Mineral Wells, Texas

•

Today

Job DescriptionMoog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Manufacturing Engineering Technician Reporting To: Leader, Performance Work Schedule: Onsite - Mineral Wells, TX Our Moog Military Aircra

Full-time

Compensation information provided in the description

Contact Center Architect

McKinney, Texas

•

Today

Job Description: Contact Center Architect Primary Duties & Responsibilities At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. Our thriving and dynamic community offers ample room for professional development, increased earning potential, and a secure work environment. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connec

Full-time

Depends on Experience

Senior Manufacturing Engineer

Mineral Wells, Texas

•

Today

Job DescriptionMoog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Senior Manufacturing Engineer Reporting To: Leader, Performance Work Schedule: Onsite - Mineral Wells, TX Our Moog Military Aircraft Grou

Full-time

Compensation information provided in the description

Technical Product Manager Contact Center

Hybrid in Austin, Texas

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6d ago

Job Title: Technical Product Manager Contact Center Location: Austin, TX (Hybrid 3 days onsite) Job Description: About the Role We are seeking an experienced Product Manager Assisted Service to lead the modernization of our customer service platforms. This role will focus on transforming legacy contact center systems into a modern Contact Center as a Service (CCaaS) environment, with Genesys Cloud expertise as a must-have skill. You will own the product lifecycle end-to-end, including requiremen

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Contract

$70 - $80

Senior Voice Engineer

Remote

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9d ago

Immediate need for a talented Senior Voice Engineer. This is a 24+months contract opportunity with long-term potential and is located in Houston TX (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:25-84576 Pay Range: $65 - $69/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Key Skills: T

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Contract

$65 - $69

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Dallas, Texas

•

Today

Job DescriptionThe Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing

Full-time

Compensation information provided in the description

Service CCaaS Technology Delivery Lead

Remote or Seattle, Washington

•

Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 132,500.00 per year

Enterprise Architect

Dallas, Texas

•

Today

Genesis10 is seeking an Enterprise Architect for our client in the financial Services industry. This Contract to Hire position is located in Irving, TX 75038. Hybrid schedule 3 days onsite / 2 days remote. W2 Hourly Pay rate range: $90-105/hr W2 Status: Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. Description: The Enterprise Architect (EA) will work with project and IT teams and be responsible for designing, planning, and imp

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Full-time

Compensation information provided in the description

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Genesys jobs in Texas, USA