Genesys Jobs in Texas

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Principal Genesys Consultant

The Brixton Group

Dallas, Texas, USA

Contract, Third Party

Job Title: Principal Genesys Consultant Location: Dallas, TX Duration: 12+ Months (Contract Position) JD: Principal Genesys Consultant onsite: Provide L2/L3 support for the Genesys platform, ensuring high availability and performance of all components. Troubleshoot and resolve issues across a wide range of Genesys modules including SIP Server, CIM Platform, Info Mart, Workforce Management, and Voice Platform. Manage and support integrations using Gplus Adapters, Advanced Agent Connectors, and

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Genesys Developer Position type: Contract Job Role: Genesys Developer Duration: 12 months (with high possibilities of extension) Location: Plano, TX Required Skills: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud. Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Gene

Infrastructure Engineering Sr Advisor (Genesys) - Bloomfield, CT

Lorven Technologies, Inc.

Remote or Bloomfield, Connecticut, USA

Contract

Our client seeks an Genesys Engineer for a Long Term project in Bloomfield, CT . Below is the detailed requirement Title: Genesys Engineer Location : Bloomfield, CT (Remote) Duration: 12 Months (W2) Job Description: Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience Job Description: 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, c

Genesys Cloud Center SME

ST Global LLC

Plano, Texas, USA

Full-time, Third Party

Role name: Genesys Cloud Center SME Location: Plano, TX - Market Rate Key Roles and Responsibilities ? Respond to NSD Incident tickets physically and in the system with accurate, timely and thorough updates pertaining to Genesys Cloud CC. ? Respond to High Priority outages to include Circuit outages with carriers by opening up tickets with carriers until resolved. ? Collaborate with other Tier IIs and Tier Engineers to reach successful and timely resolution for all customer issues. ? Conduct a

Genesys Developer

Innova Solutions, Inc

Plano, Texas, USA

Contract

Innova Solutions is immediately hiring for a Genesys Developer Position: Genesys Developer Position Type: W2-Contract Locations: Plano, TX | Charlotte,NC Work Mode: Hybrid (Three days onsite and two days remote) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware componentsIntegrate Genesys with Third-party applications and SystemsStrong experience with Genesys

Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end

Infrastructure Engineering Sr Advisor (Genesys IVR) - Bloomfield, CT or Remote

ERPMark Inc

Remote or Connecticut, USA

Contract

Role : Infrastructure Engineering Sr Advisor (Genesys IVR) Location: Bloomfield, CT(Onsite preferred, but Remote/work-from-home is also an option) Contract Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email. Advanced Contact Center Call Flows and script design. Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge o

Genesys Contact center engineer (REMOTE)

HL Solutions LLC

Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai

Urgent Requirement --Genesys PureCloud Developer-- Remote --Having Urgent Interview

Alpha Silicon

US

Third Party

Roles and Responsibilities: The Genesys PureCloud Developer should: Configure and manage Virtual Network in Genesys PureCloud, establish our core services in the VNET, enable Genesys PureCloud to serve as a part of network Develop scripts to automate the deployment of resource stacks and associated configurations Utilize native Genesys PureCloud services to meet the firm technology and resiliency requirements Drive Identity and access and configuration management, and monitoring strategy for Gen

Genesys & Oracle Cloud developer

Cloudious

Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i

Genesys Cloud IVR Developer (Pennington, NJ; Plano, TX; Charlotte, NC)

Apex 2000

Plano, Texas, USA

Contract

Genesys Cloud IVR Developer Location: Pennington, NJ; Plano, TX; Charlotte, NC Duration: 9-12 months Implementing Client: Infosys JD: 5+ Years of experience in designing and developing on Genesys Cloud CX Components and Genesys Architect Call Flows5+ Years of experience in Genesys Cloud CX administration configuration and implementation.Should have developed Architect Call flow from scratch for Routing / Agent & Queue selection Logics, hand-on experience in Cloud API s / On-Prem API s integrat

Genesys Cloud Solutions Engineer

INSPYR Solutions

Remote or Plantation, Florida, USA

Contract

Title: Genesys Cloud Solutions Engineer Location: Remote Duration: 6+ month contact Compensation: 75-80 hr Work Requirements: , Holders or Authorized to Work in the USGenesys Cloud Solutions EngineerJob Description: Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers Ability to take a requirement document, work through any ambiguity and follow through to implementation Strong

Practice Leader - Genesys with Sales

Accuro Group

North Carolina, USA

Full-time

Practice Leader - Genesys with Sales Location: US ( Remote) Key job responsibilities Practice Development: Lead the development and refinement of program management methodologies, frameworks, and standards. Continuously assess industry trends, emerging practices, and organizational needs to enhance and evolve the program management practice. Methodology Implementation: Develop and implement standardized program management methodologies, tools, and templates. Provide guidance and support to proj

Genesys Cloud Engineer - 241598

Medix IT Staffing Solutions

Remote

Full-time

Job Title: Sr. Genesys Cloud Engineer - 241598 Work Location: Fully Remote in the US - EST Hours Position Type: Direct Hire Compensation: $120,000 - $130,000 / year + benefits ABOUT OUR CLIENT / ABOUT THIS ROLE Our client is a Healthcare System with 11 operational hospitals and more than 250 provider locations throughout the Southeastern United States. They are replacing their Enterprise Telephony Platform with Genesys Cloud CX. This role will be partnering with both internal teams, and with t

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe

Senior SW Support Engineer in Genesys - Remote

UnitedHealth Group

Remote or Bernards, New Jersey, USA

Full-time

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us adv

Software Engineer II - Genesys Cloud Omnichannel Support/Developer

M&T BANK CORPORATION

Remote or Buffalo, New York, USA

Full-time

The Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on a H-1B or F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension. This role follows a hybrid work schedule; offering the flexibility to work remotely two days a week, while providing the opportunity for onsite and in person collaboration the other three days. Extensive experience with Genesys Cloud CX is required for this role. Overv

Genesys - Web Automation Engineer

ACL Digital

Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5+ years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t

Genesys Cloud Developer

ACL Digital

Remote or Austin, Texas, USA

Full-time

Title: Genesys Cloud Developer Location: Austin / Remote Senior Genesys Cloud Developer with about 3 year's experience and have an overall development experience of over 7 years. He/She should be familiar with Genesys Cloud Architect and has worked on multiple migration. If they have experience with Genesys Engage that would be a plus too. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML) a definite asset

Genesys Configuration Specialist

OpTech

Remote

Contract

OpTech is seeking for strong Genesys Configuration Specialist for one of their direct Clients. This is fully remote role (within US). Need to work in EST. Duration - 5 months contract. Pay Rate - $56/hour on W2. NO C2C ALLOWED Required Work Experience: 3+ years related work experience, Professional experience with technical design and coding in the IT industry Proficiency in developing and configuring Genesys Cloud connectors, APIs, and middleware solutions. Experience with system integration, i