Genesys jobs in Texas

Remote or North Salt Lake, Utah

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Today

RESPONSIBILITIES: Kforce has a client in North Salt Lake, UT that is in need of a Genesys Cloud Administrator with hands-on experience supporting, configuring, and enhancing a cloud-based contact center environment. This role will help support an ongoing transition from legacy/on-premises technologies to Genesys Cloud while taking ownership of day-to-day administration, routing configuration, integrations, and automation. The ideal candidate combines strong Genesys Cloud experience with a develo

Contract

$55 - $63 hourly

Genesys IVR Developer

Addison, Texas

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Today

Job#: 3057310 Job Description: Genesys IVR Developer Location: Addison, Texas (Hybrid) Role Overview Our organization is seeking a skilled software engineer to deliver complex self-service solutions for the contact center using Genesys technologies. This role involves the development, testing, and support of Interactive Voice Response (IVR) applications in a cloud environment. The successful candidate will ensure that system designs and solutions align with strategic business outcomes while m

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Full-time

$66 - $68 per hour

Genesys platform tester

Remote or Toronto, Ontario

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Today

Role: Genesys platform tester Location: Remote (Canada) Duration: Long TermExperience: 9 Years Description: Hands-on experience creating and executing API payloads in PostmanExperience testing Genesys call flows from the Genesys UI perspective, rather than through phone calls Working/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messages Working/Testing knowledge of CRM integration to Genesys Working/Testing knowledge of chatbots and live-agent

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Contract

Depends on Experience

Salesforce Architect -Genesys Cloud CX

Remote

•

Today

We are seeking an experienced Salesforce Technical Architect with deep expertise in Salesforce Service Cloud, Genesys Cloud CX, and enterprise CRM transformation. The ideal candidate will be responsible for designing scalable Salesforce solutions, integrating Salesforce with Genesys Cloud Contact Center, leading architecture discussions, mentoring development teams, and delivering enterprise-grade customer service platforms. The candidate should possess extensive experience in Salesforce archi

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Third Party, Contract

Depends on Experience

Genesys Cloud Consultant

Remote

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27d ago

Job Role:Genesys Cloud ConsultantRemoteContractProject Overview: Genesys Cloud migration Role Scope / Deliverables: * Gather requirements, design, develop and deploy voice solutions in Genesys Cloud * Document call flows * Integrate Salesforce.com to enable call-to-case and email-to-case functionalities * Build custom APIs for Salesforce integration * Troubleshoot complex issues Key Skills: * 5+ years of Genesys Cloud Architect * 3+ years API integration and custom development * 5+ years of ex

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Full-time

Depends on Experience

Genesys Conversational AI Architect

Remote

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4d ago

Title: Genesys Conversational AI Architect Location: Remote Duration: 12 Months Top Skills Required: Conversational AI & Agentic AIGenesys Cloud & CCaaSDigital & Voice Bot DevelopmentIVR, Routing & API IntegrationSolution Architecture & Technical ConsultingTesting, Troubleshooting & Delivery

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Contract

70 - 75

Genesys Cloud Engineer (Remote)

Remote

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12d ago

As a Genesys Cloud Engineer, you will be responsible for gathering requirements, designing, developing, and deploying voice solutions in Genesys Cloud. You will document call flows, integrate Salesforce.com to enable call-to-case and email-to-case functionalities, build custom APIs for Salesforce integration, and troubleshoot complex issues. Responsibilities:Gather requirements, design, develop, and deploy voice solutions in Genesys CloudDocument call flowsIntegrate Salesforce.com to enable call

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Contract

Depends on Experience

Genesys Cloud CX Engineer

Remote

•

Today

What Application Development & Maintenance contributes to Cardinal HealthInformation Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value. Application Development & Maintenance performs configuration or coding to develop, enhance and sustain the organization's software systems in a cross-functional

Full-time

USD 96,300.00 - 137,600.00 per year

Principal AI Solutions Architect, Customer Success

Remote or Texas

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Today

Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build stronger customer relationships. Help build, support and operate technology used by more than 8,000 organizations in over 100 countries - moving AI from possibility to

Full-time

USD 134,300.00 - 236,100.00 per year

Integration Architect

Remote

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7d ago

Mandatory Qualifications Bachelor's degree in a relevant technical field or equivalent work experience. 5+ years of hands-on Genesys Cloud CX experience. 7+ years of enterprise integration architecture and delivery experience. Experience serving as a Technical Lead on large-scale technology initiatives. Strong knowledge of REST APIs, JSON, OAuth 2.0, OpenID Connect (OIDC), and mutual TLS (mTLS). Experience with microservices, cloud-native architectures, event-driven integration, and WebSockets.

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Third Party, Contract

85 - 90

Salesforce Architect

Remote

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Today

Role : Salesforce Architect Location : Dallas TX Role Type : Contract Experience : 10+ Years Employment Type : 12 Months Contract Job Description Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scale CRM solutions. Excelle

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Contract, Third Party

Depends on Experience

Senior Project Manager

Austin, Texas

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11d ago

Title :Senior Project Manager, Genesys Cloud Migration Role summary : We are seeking a highly skilled and technical Genesys Engage to Genesys Cloud Migration Project Manager. The ideal candidate will have extensive experience with both Genesys Engage, and will be responsible for end to end project management and migration of our existing Genesys Engage environment to a custom solution. This role requires deep technical expertise, strong problem-solving skills, and the ability to work multi-func

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Contract, Third Party

65 - 70

Product Owner

Remote

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Today

Hi, This is Viswanath from Saksoft. I have an excitingopportunityas a Product Owner with one of our clients. If you are interested in this opportunity, please share your updated Resume to proceed further. Job Title: Product Owner Location: St. Louis, MO / Dallas, TX / New York, NY- Hybrid /Remote (EST/CST) Hire Type: Contract Duration: Long Term Job Description: We are seeking a seasoned Senior Product Manager to lead the strategic migration of our legacy contact center platforms (e.g., Av

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Full-time

Depends on Experience

Implementation Manager

Remote

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4d ago

The Implementation Manager is responsible for planning, coordinating, and executing the installation, integration, testing, deployment, operational startup, and expansion of Customer Experience Quality Assurance (CQA) resources across all program phases. This role ensures seamless transition from design and testing into production operations by integrating technology, facilities, staffing, training, security, and operational readiness activities. The Implementation Manager manages dependencies,

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Full-time

90,000 - 120,000

Telephony Cloud Engineer 6525375

Remote or Redmond, Washington

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Today

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for

Full-time

USD 50.00 - 77.00 per hour

CONTRACT POSITION – PRODUCT OWNER / PRODUCT MANAGER, CONTACT CENTER MODERNIZATION

Remote

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3d ago

CONTRACT POSITION PRODUCT OWNER / PRODUCT MANAGER, CONTACT CENTER MODERNIZATION Important NotesLocation: St. Louis, MO / Dallas, TX / New York, NY Work Model: Hybrid / Remote Experience: 7+ years of Product Management experience Domain: Healthcare Payer Project: Legacy Contact Center Migration to Amazon Connect Job SummaryWe are seeking an experienced Product Owner / Senior Product Manager to lead the modernization of legacy contact center platforms, such as Avaya and Cisco, to Amazon Connect.

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Contract

Depends on Experience

Technical Customer Care Specialist II

McAllen, Texas

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Yesterday

NOW HIRING: Technical Customer Care Specialist II WORK FROM HOME | $20.00 PER HOUR Start Date: November 9, 2026 Work Location: Remote / Work From Home Schedule: Monday - Saturday, between 6:00 AM - 6:00 PM Required Equipment & Experience: Must have experience with Salesforce or CRM case logging systems.Must have experience with Genesys PureCloud or similar call distribution systems.Must have experience using SQL or XML to investigate and troubleshoot technical issues.Must own a reliable des

Full-time

USD 20.00 per hour

Amazon Connect Support Engineer

Remote or Arizona City, Arizona

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Today

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organizat

Full-time

Amazon Connect Support Engineer

Remote or Texas City, Texas

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Today

Full-time

Salesforce Architect

Remote

•

Today

<>Job Description Job Description Salesforce Architect (Genesys Cloud CX) Location: Dallas, TX (Remote) Experience: 10+ Years Employment Type: 12 Months Contract (Ex-Genesys highly preferred) Open positions: 2 Required Qualifications: 10+ years of Salesforce platform experience. 3+ years of Salesforce Architecture experience. Hands-on experience with Genesys Cloud CX or Genesys Engage integrations. Strong expertise in Salesforce Service Cloud implementations. Experience designing enterprise-scal

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Contract, Third Party

Genesys jobs in Texas, USA