Genesys Jobs in Texas

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Genesys Developer

iTech US, Inc.

•

Plano, TX, USA

Contract

Position: Genesys Developer Location: Columbus, OH | Wilmington, DE| Plano, TX Duration: 12 months Description: ECCS Call routing developer with Genesys 8.5 and SIP experienceHands on experience with very large-scale deployment of Genesys 8.5 - Framework, Configuration and Management, Routing & Media components with integration experience with SBC. Demonstrated knowledge and ability to troubleshoot any complex issues around Genesys config/management layers, routing layer, Genesys SIP, media ser
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Posted 4 days ago

Genesys Routing Developer

Apolis

•

Irving, TX, USA

Contract, Third Party

Job Title: Genesys Routing DeveloperLocation: Irving, TXTax Term (W2, C2C): W2 & C2CJob Type (Permanent/Contract) : ContractRoles & Responsibilities Routing Development Experience in Genesys Contact Center Solutions (Voice, IVR and Multi-channel)Configuration management toolsExperience in developing Routing workflows using ComposerExperience in designing, developing, and debugging routing solutions using Genesys Orchestration Server, Genesys Rules Engine and URSWorking knowledge of Genesys/Cisc
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Posted 19 days ago | Updated 2 days ago

Support Voice Services Engineer - 3 days onsite and 2 days remote work (Melbourne, PA , Charlotte, NC or Plano, TX)

PropelSys Technologies LLC.

•

Plano, TX, USA

Third Party, Contract

General Skills / Experience: 5-8 years of experience in the field, in positions of increasing complexity and/ or responsibility across a range of products One or more industry certifications or advanced level certifications Qualified to work as a team lead Has experience in planning and deployment of relevant tools or equipment Has experience with technology migrations and upgrades Can identify and communication of key performance indicators Has experience dealing with support of vendors Job D
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Posted 46 days ago | Updated 1 day ago

Acqueon Engineer

Sysmind, LLC

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Remote or Plano, TX, USA

Third Party

Responsibilities: Experience with Acqueon Orchestration v2305, 3+ years of experience (Critical) building campaigns , Contact list, Contact Selection Strategy(CSS) , Reporting API, Datalike API, SSO integration , Configure and develop contact strategy, Script designer, omni scripting will be a plus with Chaining logic . Acqueon integration with Genesys/NICE InContact NICE CXOne Studio experience Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction An
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Posted 48 days ago | Updated 1 hour ago

RF ENGINEER

Quantic Wenzel

•

Austin, TX, USA

Full-time

Description The RF Engineer actively participates and works on existing oscillator products and technologies related to analog radio frequency and/or low phase noise designs. The engineer will be involved in identifying manufacturing problems and effect solutions for continuous product improvement and/or research component availability dealing with material obsolescence. Responsibilities include testing and debugging of analog/RF building blocks such as amplifiers, detectors, mixers, couplers an
Posted 13 days ago | Updated moments ago

IVR Genesys Developer

Matlen Silver

•

Addison, TX, USA

Contract

Job Title: IVR Genesys Developer Location: Pennington, NJ, Jersey City, NJ, Addison, TX or San Francisco, CA Job Summary: Genesys technical, hands on experience with focus on various Genesys technologies & solutions. Previous experience with Genesys Routing (Composer/ORS) and Designer. Experience with Java/JavaScript, Eclipse SDK & XML (SCXML/VXML). Responsibilities: Call Center technology knowledge preferred and clear understanding and experience with Agile/Lean methodologies.Working level know
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Posted 60+ days ago | Updated 1 hour ago

Senior Amazon Connect Engineer

Randstad Digital

•

Fort Worth, TX, USA

Full-time

job summary: Seeking an senior level AWS/Amazon Connect engineer to help with a migration of a large Genesys Contact Center solution onto Amazon Connect. This person needs to be in the Arlington, TX area and able to be onsite 3 days a week. Required Skills -Amazon Connect AWS Contact Center Lambda Lex Kinesis Job Duties - Engineering the migration from Genesys to Amazon Connect Contact center Job Requirements - Resides in Arlington Metro area OR willing to commute 3 days a week - Senior l
Posted 25 days ago | Updated moments ago

Acqueon Engineer

Sysmind, LLC

•

Plano, TX, USA

Full-time, Third Party, Contract

Job Title - Acqueon Engineer Location - Remote Experience with Acqueon Orchestration v2305, 3+ years of experience (Critical) building campaigns , Contact list, Contact Selection Strategy(CSS) , Reporting API, Datalike API, SSO integration , Configure and develop contact strategy, Script designer, omni scripting will be a plus with Chaining logic . Acqueon integration with Genesys/NICE InContact NICE CXOne Studio experience Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel