Genesys Jobs in Texas

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Genesys Developer

Silverlink Technologies LLC

•

Addison, Texas, USA

Full-time

10+ years of development and Implementation experience with contact center solutions On-premise and Cloud.Genesys Cloud, Engage, NICE, Virtual Hold, Cloud computing (AWS, Azure), Containerization (Docker, Kubernetes).Configure and troubleshoot Genesys software and hardware components.Integrate Genesys with Third-party applications and Systems.Strong development experience with Genesys Framework including IVR development /Scripting, Routing, Strategy and Reporting.Experience with troubleshooting
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Posted 11 days ago | Updated 11 days ago

Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately looking for a Genesys Developer. Position type: Full-time, Contract Duration: 12 months (with high possibilities of extension) Location: Charlotte, NC / Plano, TX (Hybrid 3 days onsite 2 days remote) As a Genesys Developer, you will: Position Summary/Job description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.Configure and troubleshoot Genesys software and hardware compone
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Posted 60+ days ago | Updated 4 days ago

Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Contract

W2 CONTRACT ONLYW2 CONTRACT ONLY 100% Closure & Immediate Interview Surely Direct Client & Long-term project ALL VISA TYPES ARE ACCEPTABLE (Except EAD) Job Title: Genesys Engineer Location : Austin, TX & SCV, CA or Dallas, TX contract : w2 Contract Only JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and
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Posted 19 days ago | Updated 9 hours ago

Genesys Developer

TECH-NET, INC

•

Remote

Third Party, Contract

Genesys Developer Remote / Pacific Time 6 Months SCOPE OF WORK: Seeking a contractor with Genesys Cloud CX development skills with a working knowledge of flow development in Architect (voice, email, digital messaging, ACD/IVR). The contractor will work on a task order basis on assignments involving IVR interaction flow development, Chatbot and associated Genesys reporting enhancements. The contractor may also be asked to consult on and/or focus on requirements, design and implementation deliver
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Posted 11 days ago

Senior Genesys Developer

Innova Solutions, Inc

•

Plano, Texas, USA

Contract

Innova Solutions has a client that is immediately hiring for a Senior Genesys Developer Position type: Hybrid Contract (3 Days Onsite and 2 Days Remote work in a week) Position: Senior Genesys Developer Location: Plano, TX 75024 Duration: 12-18 Months contract (LONG-TERM) Job Description: 10+ years of development and Implementation experience with Genesys contact center solutions On-premise and Cloud; Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Thir
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Posted 33 days ago | Updated 30 days ago

Genesys Engineer

Galaxy i Technologies, Inc.

•

Austin, Texas, USA

Full-time, Contract, Third Party

Genesys Engineer Austin, TX / Sunnyvale, CA / Dallas, TX JD: This is an engineer role within Development engineering team, candidate should be able to brainstorm and develop solutions in the lab and perform proof of concept testing. Extensive experience with large enterprise SIP deployment and call routing utilizing Ribbon SBC PSX Expert SIP troubleshooting using Wireshark and other VoIP analyzer tools Expert Experience working with Cloud Technologies such as AWS and Azure Intermediate Tran
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Posted 24 days ago | Updated 9 hours ago

Genesys CX Architect (IVR)

Resource Point LLc

•

Remote

Third Party, Contract

Title: Genesys CX Architect (IVR) Location: Remote Duration: 12 months with possible extension. Technology Consultant Job Description: Plan, develop, test and implement Contact Center solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Maintain the broadest range and depth of knowledge in the Contact Center re
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Posted 17 days ago

IT Business Analyst-CCaaS Cloud-Genesys CX

Maximus, Inc.

•

Remote

Full-time

Description & Requirements MAXIMUS IT is seeking highly motivated and passionate individuals to join our team as an Analyst - CCaaS Cloud Sltns. A key responsibility within this position is bridging the gap between IT and the business using data analytics to assess processes, determine requirements and deliver data-driven recommendations and reports to executives and stakeholders. With a focus in contact center technologies and services the successful Analyst will review, analyze, evaluate syste
Posted 3 days ago | Updated 4 hours ago

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

•

Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem
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Posted 31 days ago

Genesys Cloud Infrastructure Architect

Trident Consulting Inc.

•

Remote

Third Party, Contract

Position: Genesys Cloud Architect Job Location: Remote - PST Job Type: Contract Required Skills: Proven 15+ years of experience with Genesys Cloud. Strong background of 15+ years in designing and deploying scalable, cloud-native architectures. Expertise in data quality, governance, and integration best practices. Excellent problem-solving, communication, and collaboration skills. Ability to thrive in a hybrid work environment and manage multiple priorities. Demonstrated commitment to continuo
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Posted 20 days ago | Updated 2 days ago

Project Manager with Genesys & Datawarehouse

AmmaluIT

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Remote

Contract, Third Party

Project Manager with Genesys and Data Warehouse Remote 12+ Months Long Term Contract Data ware housing exp is a must. Genesys cloud. 60%- 70% business. 40% technical. Capable of running a project. Required qualifications: Strong cross-functional communication skills, both business and IT Technical project management and ownership Change control and testing management Enterprise data warehouse experience Business operational and historical reporting Preferred qualifications: Contact center exper
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Posted 3 days ago

CCaaS Business Analyst with Genesys Experience

Visionary Innovative Technology Solutions

•

Remote

Full-time

Role: CCaaS Business Analyst ( Genesys, Five9, Amazon Connect, Zendesk, Nice etc) <>Location: US and Canada (100% Remote)Duration: Full Time <>Job Summary:The Business Analyst will play a crucial role in building and defining the requirements for the launch of the Genesys Contact Center as a Service (CCaaS) solution. This role involves working closely with stakeholders to gather, analyze, and document business requirements, ensuring that the implementation aligns with organizational goals and c
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Posted 11 days ago | Updated 2 days ago

Engineer II - Voice - Genesys

Frost Bank

•

San Antonio, Texas, USA

Full-time

Job Description It's about being only one call away. Are you described as someone with an inquisitive mind and an innovative personality? Are you never satisfied with good enough? Does solving complex problems and ensuring top-quality service excite you? If so, being an Engineer II - Voice with Frost could be for you. At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment
Posted 50 days ago | Updated moments ago

Genesys - Web Automation Engineer

ACL Digital

•

Austin, Texas, USA

Full-time

Job Description: Genesys Web Automation Location: Austin TX Experience: 5&plus; years Responsibilities: Develop, maintain, and execute automated test scripts using Playwright and or Python to ensure the quality and functionality of web applications. Integrate automated testing into CI/CD pipelines to streamline the deployment process. Conduct code reviews and provide feedback to team members to ensure best practices in test automation. Provide training and support to team members on automation t
Posted 60+ days ago | Updated moments ago

Technical Lead / Architect - CCaaS implementation for BCX

Telus International Digital Solutions LLC

•

Remote

Full-time, Third Party

Role Overview: We are seeking a talented and experienced Solution Architect and Technical Lead to spearhead the CCaaS (Contact Center as a Service) implementation for our prestigious clients. This role will require a deep understanding of contact center technologies, cloud-based solutions, and the ability to lead a team of technical experts to deliver top-notch implementations. Key Responsibilities:Requirement Gathering: Work closely with clients to understand their business needs and requiremen
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Posted 5 days ago

Voice Systems Engineer - Avaya

Boston Technology Corporation

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Remote

Contract

5+ years experience in Voice Technologies and experience in management of Avaya Aura suite of products including CM, AES, SMGR, SM, SBC, Messaging and integration with Genesys.
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Posted 30 days ago | Updated 12 days ago

Technical Project Manager & Data Architect - Contact Center

Flexon Technologies Inc.

•

Austin, Texas, USA

Contract

Job Description: Help with a large contact center platform migration. Ideally, a good communicator with experience in large enterprise projects, data warehousing, technical documentation, and project management and/or data architecture. Contact center tech experience, particularly Genesys, is a plus. An experienced technical project manager and data architect to manage the business data and reporting needs of a large contact center platform migration project. Work closely with other cross-functi
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Posted 3 days ago

CRM Lead - Oracle Service Cloud (OSC)

TechDigital Corporation

•

Remote

Third Party, Contract

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectation : Lead onsite CRM initiatives involving Oracle Service Cloud c
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Posted 26 days ago | Updated 26 days ago

Network (Voice and Data) Engineer - Dallas, TX -5760023

Accenture LLP

•

Irving, Texas, USA

Full-time

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work for and Diversity Inc's Top 50 Companies for Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for
Posted 43 days ago | Updated moments ago

Engineer

Akkodis

•

Austin, Texas, USA

Full-time

Akkodis is seeking an Engineer for a Contract job with a client in Austin, TX/Dallas, TX (Hybrid). Candidates must have extensive experience with enterprise SIP deployments and expert-level SIP troubleshooting using tools like Wireshark. Rate Range: $53/hour to $56/hour; The rate may be negotiable based on experience, education, geographic location, and other factors. Engineer job responsibilities include: Design and test VoIP solutions in a lab environment, including proof-of-concept developm
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Posted 18 days ago | Updated 9 hours ago