Help Desk Lead jobs in Chicago, IL

Hoffman Estates, Illinois

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Today

L2 Help Desk Administrator Job Description 3+ months contract ; May extend or possibility to convert to fulltime Onsite 30-40/hr on 1099 Overview The L2 Help Desk Administrator provides advanced technical support to end users and serves as the escalation point for complex issues that cannot be resolved by Tier 1 staff. This role requires deeper troubleshooting capabilities across Windows/macOS, Microsoft 365, Intune, networking, and endpoint security tools such as CrowdStrike, Zscaler, and

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Contract

Help Desk Analyst II

Chicago, Illinois

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Today

Description We are looking for a skilled part-time Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team. Responsibilities: Deliver Tier 2 technical support to resolve complex is

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Full-time

USD 31.62 - 41.25 per hour

Help Desk Technician

Remote

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10d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Help Desk Analyst - Remote, Local to CO - only W2

Remote

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3d ago

Job Title: Helpdesk Analyst Candidate must be local to CO but remote projectOverviewThe Helpdesk Analyst will be part of the Information Technology Services (ITS) team supporting end-users across multiple statewide locations. The role involves troubleshooting hardware, software, and networking issues while ensuring timely and effective customer support. The analyst will support over 2800+ desktops, 100+ laptops, and 400+ networked multifunction devices and printers. Key ResponsibilitiesTechnical

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Contract

27 - 28

Help Desk Analyst

Remote

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4d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

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Contract, Third Party

27 - 32

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

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Today

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

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Full-time, Part-time, Contract, Third Party

Oracle HCM - Help desk - Techno Functional consultant

Remote

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Today

Seeking an experienced Oracle HCM Help Desk Techno-Functional Consultant to support the configuration, optimization, and ongoing enhancement of our Oracle HCM Help Desk module. The ideal candidate will possess a strong blend of technical expertise and functional knowledge to effectively translate business requirements into scalable system configurations. Key Responsibilities Configure and customize the Oracle HCM Help Desk module, including service request categories, queues, workflows, SLA p

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Contract

Depends on Experience

Help Desk Support Spec

Remote

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Help Desk Support Spec

Remote or Farmers Branch, Texas

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Today

Full-time

USD 17.00 - 28.46 per hour

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

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Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

Tier 2 Help Desk Technician - Clearance Required

Remote

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Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

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Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

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Full-time

USD 15.00 per hour

Desktop Support Technician

Remote or Rockville, Maryland

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3d ago

Description Responsibilities and Job Duties: -Provides direct technical support and assistance to end-users over the phone, in person and or remotely -Manages and handles all escalated tickets from Level1, identifies best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, spy

Full-time

USD 21.95 - 32.07 per hour

Healthcare IT Help Desk

Chicago, Illinois

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5d ago

Sentinel is seeking a Level 2 Help Desk Support Specialist to provide technical support and exceptional customer service to our client located in Chicago. You will be responsible for supporting IT infrastructure such as systems and network, as well as, the Meditech system. This role requires onsite presence in Chicago, IL, and is available as either a contract-to-hire or direct hire opportunity. Qualifications Key Responsibilities: Interpret, analyze, troubleshoot, and resolve technical issues

Contract

$70,000 - $80,000

Help Desk Analyst - Denver CO(Remote) (Need locals only)

Remote

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4d ago

Role: Help Desk AnalystLocation: Denver CO(Remote) (Need locals only) QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface with customers and vendors in person or by telephone to troubleshoot a

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Contract

Depends on Experience

Helpdesk Analyst

Remote

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4d ago

REMOTE- MUST BE LOCAL Title : Help Desk Analyst-11616752B Location : 80203,Denver,CO Duration : 6 + Months Job Type : C Description : QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface wi

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Contract

Depends on Experience

Help Desk Analyst Intern

Remote

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18d ago

Help Desk Analyst Intern Our client, a leading organisation in the technology and services sector, is seeking a motivated and customer-focused Help Desk Analyst Intern to join their IT support team. This is an excellent opportunity for individuals who enjoy troubleshooting, assisting others, and working in a fast-paced, technology-driven environment. Key Responsibilities Serve as the first point of contact for technical issues via phone, email, or ticketing systems.Diagnose and resolve hardware,

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Full-time

$22,000 - $26,000

ATM Help Desk Technician (2nd Shift & Weekends)

Remote or Richmond, Virginia

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Today

Job Title: ATM Help Desk Technician (2nd Shift & Weekends) Location: Remote, EST, USADuration: 5 Months Contract Schedule & Shift Details: Hours: 3:00 PM 12:00 AM EST Days: Saturday Sunday Every weekend they will be working (40 hours/week) (Training will be 3 weeks 8am-5pm) Days Off: Two consecutive days off during the week. Position Overview: We are seeking a proactive and technically skilled ATM Help Desk Technician to join the Technical Operations Center Technician Support team. In this rol

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Contract

USD0 - USD0

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

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Help Desk Lead jobs in Chicago, IL, USA