Help desk Jobs in Florida

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Help Desk Analyst III

Robert Half

Remote or Bayport, Minnesota, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team. You will provide technical support and assistance to customers, ensuring their software, hardware, and computer systems function effectively. This position is ideal for someone who excels in troubleshooting, customer communication, and has a strong technical background. Responsibilities: Train team members on diagnosing and resolving technical issues effectively. Develop, revise, and maintain training manuals for hard

Help Desk Analyst III

Robert Half

Miami, Florida, USA

Full-time

Description We are looking for a skilled Help Desk Analyst to join our team in Miami, Florida. In this role, you will provide advanced technical support, ensuring seamless operation of workstations, devices, and systems. Your expertise will be essential in troubleshooting issues, managing configurations, and deploying solutions to enhance user productivity. Responsibilities: Provide Level 1 support by diagnosing and resolving technical issues related to workstations, software, and hardware. Ma

Help Desk III

Kforce Technology Staffing

Remote or Millburn, New Jersey, USA

Contract

RESPONSIBILITIES: Kforce has a client in Short Hills, NJ that is seeking a highly skilled and customer-focused Help Desk to provide advanced technical support to our user base, including internal staff, clients, customers, and partners. This role involves both remote and on-site support, with a focus on resolving complex hardware and software issues and ensuring a seamless user experience. Key Responsibilities: * Provide Tier 3 support for escalated technical issues via phone, email, and in-pe

Helpdesk Level1

Microtek Staffing Services

Ochopee, Florida, USA

Contract

Job Title: Level 1 Helpdesk Support Job Duration : 6months Job Location : Maimi , FL Shits : 1st Shift : 8am - 4pm EST 2nd shift : 4:pm - 12am EST 3rd shift : 12:am - 8am EST Saturday : 12am - 12 pm EST Sunday : 12pm - 12am EST Job Description: We are looking for a friendly and motivated Level 1 Helpdesk Support professional to join our IT team. In this role, you will be the first point of contact for our users, providing prompt assistance with technical issues and ensuring smooth daily operatio

IT Field Technician/Support Admin/Help desk analyst

Tek Inspirations LLC

Palm Beach, Florida, USA

Contract

Field technicians Location - : Miami &Palm Beach FL. Job Overview: We are seeking a skilled and reliable Field Technician based in Miami & Palm Beach, FL, to support a range of onsite technology services. The ideal candidate will have hands-on experience with IT infrastructure, network cabling, low voltage systems, and end-user support. This role involves travel to client sites within the region, installation and troubleshooting of hardware, and working independently or with project teams. Key R

Helpdesk Technician I

Stefanini

Remote or Southfield, Michigan, USA

Full-time

Job Responsibilities: Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Job Requirements: Excellent in oral and written English communication.Excellent customer service skills.Must consistently meet or exceed required perform

Help Desk Analyst I

Robert Half

St. Augustine, Florida, USA

Contract

Description We are looking for a dedicated Help Desk Analyst I to join our team on a contract basis in Saint Augustine, Florida. In this role, you will provide essential technical support to end-users, ensuring smooth operation of hardware, software, and network systems. This position offers an opportunity to collaborate with IT team members and enhance your skills in a dynamic and fast-paced environment. Responsibilities: Deliver first-line technical support to users by troubleshooting and res

Help Desk Support Analyst

Techtriad Team - T3

Remote

Contract

Help Desk Support Analyst Hartford, CT 3-6 Months For a qualified Help Desk Support role, candidates typically need a combination of technical skills, soft skills, and educational background. Here are the key requirements: Technical Skills: Basic understanding of computer hardware components (RAM, hard drives, processors, peripherals)Familiarity with common operating systems (Windows, macOS, basic Linux knowledge)Knowledge of standard software applications (Microsoft Office Suite, email clients

Help Desk Technician

Robert Half

Jacksonville, Florida, USA

Contract

Description We are seeking a highly motivated and experienced Tier 2 Help Desk Support Specialist to join our IT team. The ideal candidate will provide advanced technical support to end-users, resolving complex hardware and software issues, and escalating problems to Tier 3 support when necessary. This role requires a strong understanding of Windows operating systems, Microsoft 365, Active Directory, and Intune, with a focus on delivering exceptional customer service and efficient problem resolu

EPIC EMR Help Desk

Talent Groups

Remote

Third Party, Contract

Role : EPIC EMR Help Desk Location: Minneapolis, MN Remote Contract Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

Epic EMR Help Desk

Talent Groups

Remote

Full-time

Epic EMR Help Desk Remote Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred) IT awareness & Helpdesk tool experience

Epic EMR Help Desk

Talent Groups

Remote

Contract

Job Description: Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)IT awareness & Helpdesk tool experience

EMR Help Desk (Epic MyChart)

Talent Groups

Remote

Contract, Third Party

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 supportExperience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature)Experience writing knowledge base articles and tip sheetsExperience using ticketing systems (in this case ServiceNow experience is preferred)Open to working an 11 am- 8pm CT shift

Help Desk

Robert Half

Remote or Fort Lauderdale, Florida, USA

Contract

Description We are looking for a skilled Help Desk Analyst to join our team in Fort Lauderdale, Florida on a long-term contract basis. This position offers an excellent opportunity to provide technical support and customer service in a dynamic and fast-paced environment. Ideal candidates will demonstrate strong communication skills, technical expertise, and the ability to thrive in a collaborative setting. Responsibilities: Respond to incoming technical support requests and resolve issues promp

HelpDesk Analyst 2

Paramount Software Solutions, Inc

Remote or Atlanta, Georgia, USA

Full-time, Part-time, Contract, Third Party

Job ID: 766268 Job Title: GA DHS - Help Desk Analyst 2 Location: Remote 47 Trinity Avenue SW | Atlanta, GA 30334 Duration: 12 Months Client: State Of GA DHS The ID Analyst will work remote, for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS. *This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position. *State of Georgia resident applicants only. Position Responsibilitie

Spanish Bilingual TIER 1 IT Helpdesk/Customer Support Analyst (Federal Healthcare IT)

Tria Federal

Remote

Part-time

Customer Support Analyst (Tier 1) Softrams, a Tria Federal company, prides itself in leading the charge for innovation and transformation in the federal government space. We offer technological implementations and build customer-centric services that are simple, intuitive, and usable across multiple industries. By partnering with federal agencies, our specialized digital services are reimagining and reshaping the digital landscape to bring positive change for millions of Americans. At Tria, we a

Help Desk Support Technician

ConsultNet, LLC

Remote or Jacksonville, Florida, USA

Full-time

Title: Help Desk Support - Level II Location : Jacksonville, FL Target Start Date : ASAP Excellent opportunity to work with a great client in Jacksonville, FL. Many upcoming projects including a deployment and a refresh. A hands on position for a real go-getter! Job Description : Are you passionate about technology and enjoy solving problems? We are looking for a Help Desk Support II specialist to provide high-quality IT support to both local and remote users. This role is ideal for someone wh

Remote Helpdesk Support Analyst

Apex Systems

Remote or Quincy, Massachusetts, USA

Full-time

Job#: 2067512 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Help Desk Technician

Virginia Jobs

Remote or Charlottesville, Virginia, USA

Full-time

The McIntire School of Commerce at the University of Virginia is inviting applications for a Help Desk Technician . As a Help Desk Technician, you will play a vital role in ensuring a seamless technology experience for our faculty, staff, and students. You will be responsible for providing first and second-tier IT support services to resolve issues promptly and ensure smooth access to system data. This position encompasses desktop, mobile, and cloud-based technology support, as well as basic a

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems