Helpdesk Engineer jobs in Boston, MA

Cambridge, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a growing IT team in Cambridge, Massachusetts on a Contract basis. This fully onsite role supports local employees directly while also handling escalated technical issues from the service desk, with a strong emphasis on Mac and Windows desktop environments. The ideal candidate brings hands-on troubleshooting experience, a customer-focused approach, and the ability to keep day-to-day support operations running smoothly in

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Contract

USD 28.50 - 33.00 per hour

Senior Helpdesk Technician / Onsite / Boston, MA / Finance

Boston, Massachusetts

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Today

This role gives you the opportunity to join aa growth-focused investment firm in Boston, MA as a full-time Senior Enterprise Service Technician. You'll provide hands-on support across Microsoft 365, Windows and macOS devices, mobile technology, business applications, and collaboration tools. This is a high-visibility role for a proactive problem solver who enjoys taking ownership and delivering discreet, polished support to senior professionals. You'll help keep the firm's technology reliable an

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Full-time

$100000 - $130000

Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

Boston, Massachusetts

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Today

About Us Vanderweil Engineers was founded in 1950 and is a top-ranked national full-service engineering firm specializing in MEP/FP design and technology services. With 500+ employees located across nine offices, we are proud to be one of the largest independently owned engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have opportunities to wo

Full-time

USD 70,000.00 per year

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to provide high-quality technical support for employees in Boston, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, improving workplace technology, and delivering dependable service in both onsite and remote environments. The role will focus on desktop support, ticket ownership, endpoint administration, and continuous improvements that strengthen performance and user product

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Contract

USD 35.00 - 45.00 per hour

Tier II Helpdesk

Bedford, Massachusetts

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Today

Description We are looking for a Tier II Helpdesk specialist to deliver responsive technical support for a growing organization in Bedford, Massachusetts. This Long-term Contract position is ideal for someone who enjoys working in a fast-moving environment, providing high-touch service, and helping employees stay productive across day-to-day technology needs. The role will play an important part in supporting workforce growth through onboarding activities while also contributing to office-relate

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Contract

USD 32.00 - 35.00 per hour

Help Desk Support Technician

Remote

•

Yesterday

We are seeking a dependable and customer-focused Help Desk Support Technician to provide technical assistance to employees and users experiencing computer, software, and hardware-related issues. The ideal candidate should possess strong communication skills, a problem-solving mindset, and the ability to troubleshoot technical issues efficiently while delivering excellent customer service. Responsibilities Provide first-level technical support for hardware, software, and network-related issues.

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Full-time

Depends on Experience

Oracle HCM Help Desk Functional Consultant (Case Management)

Remote

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8d ago

Requirement details: Job Title: Oracle HCM Help Desk Functional Consultant (Case Management) Location: Remote Duration: 12+ Months Responsibilities: Implement and configure Oracle HCM Help Desk. Manage HR Help Desk and Case Management functionality. Configure case categories, queues, priorities and assignment rules. Handle case routing, escalation and resolution. Configure HR service requests and employee self-service. Manage case lifecycle and workflow configurations. Perform SIT, UAT and func

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Third Party, Contract

Depends on Experience

Prism Trainer/Help Desk Specialist

Remote or District of Columbia

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Today

Welcome to Verdantas, where innovation meets sustainability, and your career finds purpose! At Verdantas, we're redefining environmental consulting and sustainable engineering through our use of cutting-edge modeling and digital technology and our genuine commitment to people. Our work spans high-growth sectors like water resources, resilient land use, energy transformation, and civil infrastructure. Our commitment to excellence, across more than 90 offices, is championed by a team of over 2,0

Full-time

USD 100,000.00 - 120,000.00 per year

Tier I Part Time Help Desk Analyst - Overnight Monitoring

Remote or McLean, Virginia

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Today

Overview The Tier I Help Desk Analyst - Overnight Monitoring provides first-level operational support for overnight monitoring activities in a mission-critical federal environment. This position serves as a junior operations and service desk resource responsible for monitoring designated NSOC and enterprise tools, documenting incidents or notable events, creating and updating tickets, and escalating critical issues to senior NSOC personnel in accordance with established procedures. This role i

Part-time

USD 20.00 per hour

Tier II Help Desk Technician

Remote

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Today

Job Description Accenture is seeking an experienced Tier II Help Desk Technician with a strong track record of delivering high caliber results with high client satisfaction. The successful candidate must be energetic, communicative, intelligent, passionate, and motivated, and will have experience in triaging technical support tickets. Superior communication and collaboration skills are essential to this role. The ideal candidate will have a knowledge of VA and Community Care, as well as ServiceN

Full-time

Help Desk Specialist- Remote (DC, MD, VA- Locals only)

Remote or Maryland

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Today

About Swingtech Swingtech delivers innovative Information Technology and Professional Support services to a diverse range of clients across the federal and intelligence communities. With over 15 years of trusted experience as a systems integrator, we apply agile methodologies and deep industry insight to help our customers achieve greater efficiency, compliance, and cost savings. At Swingtech, we're committed to excellence and long-term success for our clients and our team. Location: Remote (w

Full-time

Compensation information provided in the description

Help Desk/Desktop Support Analyst

Remote or Raleigh, North Carolina

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Today

Description We are looking for a Help Desk/Desktop Support Analyst to join a contract team supporting customers. In this role, you will serve as an early point of contact for technical issues, helping users resolve problems related to Windows-based systems, peripherals, point-of-sale equipment, and related support tools. This opportunity is well suited for someone who communicates clearly, stays organized in a ticket-driven environment, and enjoys delivering dependable customer service in a fast

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Contract

USD 17.41 - 20.16 per hour

Tier 2 Helpdesk Analyst

Remote

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Today

Job Title: Tier 2 Helpdesk Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of Travel Required: None Type of Travel: None * * * The Opportunity: CACI is seeking an experienced Service Desk (Helpdesk) Tier 2 Analyst to join our team supporting the Department of Veterans Affairs. Applicants must have prior work experience working on Momentum Financials. We are looking for a candidate with strong an

Full-time

USD 63,300.00 - 129,700.00 per year

2nd Shift Help Desk Support

Remote or Downers Grove, Illinois

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Today

Responsibilities Sentinel Technologies is seeking a customer-focused 2nd Shift Help Desk Support Technician to provide remote technical support and issue resolution for a diverse client base. This role is responsible for troubleshooting end-user hardware, software, operating systems, mobile devices, and cloud-based technology issues while delivering exceptional customer service. The ideal candidate will have experience supporting both Windows and Apple environments, managing ServiceNow tickets,

Full-time

Compensation information provided in the description

ServiceNow Help Desk Support

Remote

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Today

Job Family: SAAS/PAAS/Cloud Application Development Travel Required: Up to 10% Clearance Required: Active Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applications

Full-time

USD 53,000.00 - 88,000.00 per year

Helpdesk Team Manager

Remote

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Today

Description Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Our core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code Solutions, Emerging Technologies, Data Analytics and Visualization, Information Assurance, and Business Process Re-Engineering. Synergy offers its e

Full-time

USD 100,000.00 - 110,000.00 per year

Helpdesk Technician I

Remote or Southfield, Michigan

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Today

Provide technical end-user support via telephone, email, or web chat.Provide restorative or maintenance actions to resolve end-user problems.Respond to end-user problems based on standard procedures.Must correctly track incidents and calls, including but not limited to entering data into the database timely and accurately. Bachelor's degree or vocational in IT-related courses is a plus.Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.Excellent in oral a

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Full-time

Market

Senior SAP ECP Help Desk Analyst

Remote

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8d ago

Position: Senior SAP ECP Help Desk Analyst Location: Remote with occasional travel to Denver, CO - Expenses paid Duration:3 to 6 months contract to hire Role Overview: Seeking a Senior SAP ECP Help Desk Analyst to provide Tier 1 support for SAP SuccessFactors Employee Central Payroll, assisting employees, HR, Payroll, and business users. Key Responsibilities: Handle payroll inquiries, system issues, and configuration requests. Troubleshoot incidents, resolve issues, and escalate complex

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Contract, Third Party

$55 - $60

IT Help Desk Support / M365

Waltham, Massachusetts

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30+d ago

A healthcare-focused investment organization in Waltham, MA is looking to add an IT Help Desk Support Specialist to their team. This is a 6-month contract opportunity with a possibility of extension or conversion. The role will focus on hands-on end-user support, Microsoft 365 administration, Microsoft Entra ID, Intune, Zoom, iOS support, and providing Level 1/2 technical assistance in an onsite environment. This is a great opportunity for an IT support professional who enjoys being the go-to re

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Contract

$30 - $35

Senior QA Test Engineer with Healthcare Claims, Medicaid Medicare or PBM (Pharmacy Benefits)

Remote

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22d ago

Job Descriptions: About Infinite: InfiniteisagloballeaderindigitalengineeringandITservices,withover20yearsofexperiencedrivingdigitaltransformation.WepartnerwithleadingFortune1000companiestodeliverinnovative,scalabletechnologysolutionsthatacceleratebusinessoutcomes. Withdeepexpertiseintelecommunications,healthcare,banking,andfinance,Infinitehelpsorganizationsoptimizeandmodernizetheirtechnologylandscapestoachievelong-termgrowthandefficiency. Title : IT Helpdesk Engineer Location : 3800 Kilroy Air

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Full-time

Depends on Experience

Helpdesk Engineer jobs in Boston, MA, USA