Helpdesk Engineer jobs in Boston, MA

Boston, Massachusetts

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Today

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary The Live Channel Help Desk Manager of Level Two Customer Support will lead and develop a team of highly engaged subject matter experts, delivering exceptional agent and client experiences, assisting in resolving client issues across our Level Two organization, while navigating a fast-paced environment. You align business processes to work with those of c

Full-time

USD 76,000.00 - 130,000.00 per year

Live Channel Help Desk Manager

Boston, Massachusetts

•

Today

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary ?? The Live Channel Help Desk Manager of Level Two Customer Support will lead and develop a team of highly engaged subject matter experts, delivering exceptional agent and client experiences, assisting in resolving client issues across our Level Two organization, while navigating a fast-paced environment. ?? You align business processes to work with thos

Full-time

Compensation information provided in the description

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3009234 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ?ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

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Full-time

Help Desk Analyst

Andover, Massachusetts

•

Today

Description We are looking for a skilled IT Support member to join our team on a contract basis in Andover, Massachusetts. In this role, you will provide essential IT support to users, focusing on authentication issues and system access. This position offers a unique opportunity to work closely with end-users, leveraging your expertise to deliver effective solutions and improve overall platform usage. Responsibilities: Create and manage ServiceNow tickets to document and resolve user issues. Gu

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Contract

USD 23.75 - 27.50 per hour

Tier II/III Remote Help Desk

Remote or Concord, Massachusetts

•

Today

Description We are looking for a skilled Tier II/ Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide expert-level technical support to resolve complex issues for a diverse client base. Working remotely, you will handle tickets efficiently while delivering top-notch customer service and maintaining a high level of attention to detail. Responsibilities: Provide Tier II and technical support for a variety of software, hardware, and network-related iss

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Contract

USD 30.00 - 35.00 per hour

Help Desk Support

Weymouth, Massachusetts

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Today

We are Hiring a Tier Two Desktop Support Specialist in Plymouth County MA! Opportunity Opportunity to join a dynamic Level 2 team within a 20,000-person organization undergoing major IT transformation. The team culture encourages initiative, collaboration, and technical growth. You'll play a key role in high-impact projects like the Windows 11 migration and knowledge sharing across the enterprise. We promote from within and offer a strong career path for the right candidate. Job Description Prim

Full-time

USD 28.00 - 33.00 per hour

Help Desk Analyst

Remote

•

Yesterday

Excellent verbal and written skills for helpdesk voice and non voice interactions Excellent empathetic and efficient customer service skills over voice and non voice lines supporting incoming call and chats for registration/logon, navigation questions, and technical issues on Elevance websites and Mobile APPs incident reporting and tracking Proficient with web browser and mobile devices Ability to troubleshoot cache/cookies related issues and understanding of private/incognito window Proficient

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Contract

Help Desk analyst

Remote

•

Yesterday

Title: Help Desk analyst Location: Augusta, ME Duration : 12 months Client : State of ME Job Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for level 1 support. Serves as a contact for users having problems using computer software, hardware, and operating systems,

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Contract

Depends on Experience

EDI Help Desk Technician-PA (Remote)

Remote or Philadelphia, Pennsylvania

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Yesterday

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a EDI Tier 1 Specialist at Gainwell, you can contribute your skills as we harness the power of technology to help our client

Full-time

USD 38,400.00 - 54,900.00 per year

Specialist, Stores Helpdesk

Remote or Philadelphia, Pennsylvania

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Today

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and

Full-time

Help Desk Analyst

Remote or Macon, Georgia

•

Today

Description In this long-term contract position, you will provide essential support to ensure the smooth operation of our systems and services. This role requires excellent organizational skills, attention to detail, and a proactive approach to problem-solving. Responsibilities: Monitor a shared support inbox, ensuring inquiries are routed to the appropriate channels for resolution. Update and manage ticket statuses while maintaining accurate and complete records. Communicate routine updates, s

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Contract

USD 20.90 - 24.20 per hour

Help Desk Representative - Healthcare - Remote Wisconsin

Remote or Milwaukee, Wisconsin

•

Yesterday

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Help Desk Representative - Healthcare - Remote Wisconsin job contains positions associated with providing consultancy utili

Full-time

USD 29,100.00 - 41,600.00 per year

Network Security Analyst (Night Shift Help Desk)

Remote or Frisco, Texas

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30+d ago

Addus Homecare is Seeking a Full Time fully remote Network Security Analyst for their Night Shift Help Desk team. Position Summary: The Network Security Analyst is responsible for implementing cybersecurity products, processes, and policies to protect Addus' I.T. infrastructure, data, and business. The position will conduct network monitoring and intrusion detection, analyze network traffic for anomalies, and test the information security controls for weaknesses. The Network Security Analyst wo

Full-time

Help Desk Support Specialist - 2nd Shift

Remote or New York

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 28.46 per hour

PIMS Helpdesk & Data Support Specialist

Remote or San Antonio, Texas

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7d ago

Position Overview We are seeking a detail-oriented and service-focused PIMS Helpdesk & Data Support Specialist to join our veterinary group. This role is critical in supporting hospitals with their Practice Information Management System (PIMS), ensuring timely issue resolution, smooth data migration, and confident system adoption. The successful candidate will act as the first point of contact for hospital teams, asking the right questions to uncover root causes, troubleshooting issues, validati

Full-time

Helpdesk Technician

Remote

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26d ago

Position Overview: We are seeking a dedicated and customer-focused Virtual Help Desk Technician to provide remote technical support to our clients. The ideal candidate will troubleshoot hardware and software issues, assist users with technical inquiries, and ensure timely resolution of IT problems in a virtual environment. Key Responsibilities: Respond promptly to user inquiries via email, chat, or remote support tools. Diagnose and resolve hardware, software, and network issues remotely. Instal

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Full-time

$50 - $70

Help Desk Specialist(Entry Level)

Remote

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16d ago

Help Desk Specialist Location: Remote Work Type: Remote Remote Work: NO Job Description Gridiron IT is seeking a Help Desk Specialist to provide high-level support for a Department of Defense (DoD) Travel contract. This role delivers technical, functional, and customer-focused assistance to ensure seamless operation and user experience within the Defense Travel System (DTS) and related DoD travel programs. Responsibilities Provide assistance to all DoD personnel regarding the use and adminis

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Contract

$15 - $20

Level 1 SAP Basis Help Desk Analyst

Remote

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24d ago

We are hiring candidates for Level 1 SAP Basis Help Desk Analyst to support our Client. Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Level 1 SAP Basis Help Desk Analyst Location: Remote Citizenship: US Job Description: The SAP Basis Junior Consultant will be responsible for assisting in the administration, maintenance, and support of JTSi clients' SAP systems. The SAP Basis Junior Consultant will work closely with SAP Senior Basis consultants to ensure SAP systems operate r

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Full-time

Depends on Experience

Help Desk Support Technician

Boston, Massachusetts

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30+d ago

Urgently looking for Help Desk Support Technician for our client based in Boston, MA. Title: Help Desk Support Technician Duration: 6-12 months Location: Boston, MA Hourly: $30 per hour Must Have: Should have at least 5 years of experience with the following: Break-fix support for Laptop, desktop, tablets and associated hardware peripherals Hands-on experience with imaging and configuring laptops and desktops Expertise in providing support to O365 including Active Directory Support for the Ima

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Third Party, Contract

$28 - $30

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Helpdesk Engineer jobs in Boston, MA, USA