Helpdesk Engineer jobs in Boston, MA

Waltham, Massachusetts

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Today

Our client is a Boston-area asset management firm looking for an IT Support Specialist to join their technology team and provide hands-on technical support for a small, highly collaborative office environment. This role will serve as the first point of contact for employees, providing Tier 1 and Tier 2 support across hardware, software, Microsoft 365 applications, and end-user technology. This is an excellent opportunity for a technically curious support professional who enjoys working directly

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Contract

$30 - $35

IT Helpdesk Support Engineer

Boston, Massachusetts

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Today

Hi, We're Centerfield! Supercharged customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the world's leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfield's digital experiences and digital brands, such as Business.com and BroadbandNow.com, reach more than 150 million in-market shoppers annua

Full-time

USD 70,000.00 - 80,000.00 per year

Help Desk Support Specialist

Boston, Massachusetts

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Today

A healthcare-focused investment organization in Waltham, MA is seeking an IT Help Desk Support Specialist to join their team and provide hands-on technical support in a professional corporate environment. This role is onsite for 5 days per week. This role is ideal for an IT support professional who enjoys being the first point of contact for users, solving technical issues, and improving the overall employee technology experience. This is a great opportunity for someone looking to expand their e

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Contract

$30 - $35

Senior Help Desk Analyst (Tier 2/3) - Hybrid Work Environment

Boston, Massachusetts

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Today

About Us Vanderweil Engineers was founded in 1950 and is a top-ranked national full-service engineering firm specializing in MEP/FP design and technology services. With 500+ employees located across nine offices, we are proud to be one of the largest independently owned engineering firms in the country. As Senior Helpdesk Analyst (Tier 2/3), you will be a senior member of the Desktop Support team, delivering best in class support to Vanderweil internal clients. You will have opportunities to wor

Full-time

USD 70,000.00 per year

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth. Responsibilities: Resolve escalated supp

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Full-time

USD 47.50 - 55.00 per hour

Help Desk Supervisor

Boston, Massachusetts

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Today

Help Desk Supervisor Location: On-Site Position Overview We are seeking an experienced Help Desk Supervisor to lead a team of technical support professionals in a fast-paced IT environment. This role is responsible for overseeing daily help desk operations, ensuring service level agreements (SLAs) are met, coaching and mentoring technicians, analyzing performance metrics, and driving continuous service improvement. The ideal candidate will have a strong help desk or service desk experience, e

Full-time

USD 40.00 - 45.00 per hour

Help Desk Specialist (SalesForce)

Boston, Massachusetts

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Today

A large public sector organization is modernizing its enterprise Licensing, Permitting, and Inspection (LPI) platform through a major Salesforce implementation designed to improve operational efficiency and deliver a modern digital experience for both employees and the public. As part of this high-profile digital transformation initiative, the organization is seeking a Help Desk Specialist to provide Tier 1 technical support, Salesforce application administration, and end-user assistance. This i

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Full-time

$60000 - $80000

Help Desk Analyst

Remote

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Today

Idealforce has contract position available immediately for a Help Desk Analyst to join our customer in Phoenix,AZ. This is Remote Position.Please find below additional details about this job.Local Candidates. Job Description: Help Desk Analyst - Provides technical assistance and support for incoming queries and issues related to AZ360 and PageUp. Responds to queries over the phone, email messages from customers seeking help, ask questions to determine the nature of the problem, and walks custom

Contract

Depends on Experience

Helpdesk Technician II

Boston, Massachusetts

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4d ago

Interested in joining a growing company where you will work with talented colleagues, enhance a supportive and energetic culture, and be part of the climate solution? At Energy Solutions, we focus on the big impacts. And we believe that market-based programs can be a powerful force to deliver large-scale energy, carbon, and water-use savings. Since 1995, we've harnessed that power to offer proven, performance-based solutions for our utility, government, and institutional customers. We are looki

Full-time

USD 32.00 - 36.00 per hour

DCY - Help Desk Analyst 1/ HDA1 (808942)

Remote

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2d ago

DCY - Help Desk Analyst 1/ HDA1 (808942) Remote 10 Months Complete Description: The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1 help desk support to childserving providers and county staff via phone, email,

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Contract, Third Party

Depends on Experience

Help Desk Analyst ~ Local to Ohio

Remote

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Yesterday

Client Name: State of OHIO - DCY - Help Desk Analyst 1/ HDA1 (808942) Role: Help Desk Analyst Remote Interviews via Teams No New Submittals After: 08/12/2026 The Help Desk Analyst provides Tier 1 technical assistance and program support for statewide childserving systems. This role helps providers and county staff navigate systems, resolve issues, ensure secure access, and support the implementation of program policies across multiple automated platforms. Core Responsibilities Provide Tier 1

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Contract, Third Party

Depends on Experience

Help Desk Specialist

Remote or Washington, District of Columbia

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Today

Clearance Public Trust Overview The Help Desk Specialist will act as the first point of contact for technical assistance, ensuring timely resolution of user issues while maintaining a strong focus on customer service, operational continuity, and adherence to federal IT standards. This position requires a proactive, solutions-oriented professional who can effectively troubleshoot a wide range of hardware, software, and system issues across both PC and Mac environments. Background Ardent Eag

Full-time

USD 26.00 - 33.00 per hour

Manager, Yardi Help Desk (Remote-US)

Remote

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Today

WELLTOWER - REIMAGINE REAL ESTATE WITH US At Welltower, we're transforming how the world thinks about senior living and wellness-focused real estate. As a global leader in residential wellness and healthcare infrastructure, we create vibrant, purpose-driven communities where housing, healthcare, and hospitality converge. Our culture is fast-paced, collaborative, and endlessly ambitious-guided by our mantra: The only easy day was yesterday. We're looking for bold, independent thinkers who thrive

Full-time

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

Help desk Technician

Remote

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Today

Help desk Technician Department: IT Employment Type: Full Time Location: Remote- USA Compensation: $23.00 - $30.00 / hour Description Trilon is building a supercharged, technology-enabled future for our people and partners. The Helpdesk Technician plays a key role in making that vision real by providing frontline support and ensuring every employee can work confidently and productively in their digital workplace. As part of Trilon's Service Delivery organization, the Helpdesk Technician i

Full-time

USD 23.00 - 30.00 per hour

Technical Helpdesk Analyst

Remote or Texas

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Today

Job Description Technical Helpdesk Analyst About the Role: Conduent is seeking a Service Desk/Software Support Analyst who desires to work with a highly energetic and dynamic team supporting medium to large transaction processing systems for Conduent customers. This position requires a detail-oriented individual who will be responsible for providing Technical Help Desk support for all customer-escalated issues and bugs, with ongoing research and investigation. Responsibilities: While moderat

Full-time

USD 47,740.00 - 62,000.00 per year

Help Desk Coordinator II

Remote or South Carolina

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Today

Overview Are you prepared to embark on an exciting journey with us? WhiteSky is searching for a dedicated Tier 2 Help Desk Agent to become a valuable member of our vibrant team. About Us: WhiteSky Communications is your trusted partner in delivering premium Internet and video services across various real estate sectors, including student housing, luxury apartments, adult living, and assisted living. We take pride in our commitment to providing comprehensive solutions on a large scale. Position

Full-time

USD 17.84 - 30.43 per hour

2nd Shift Technical Helpdesk & Network Remote Support Agent II

Remote

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Today

Job Title: Technical Helpdesk & Network Remote Support Agent II Location: Remote in US Job Type: Hourly Consultant Hours: 2nd Shift Pay: $22.01/hr Friday through Monday, 2:00 p.m. to 12:30 a.m. Eastern (10 hour shift with 30 minute unpaid lunch.) Essential Functions: Provide advanced remote technical support by diagnosing and resolving complex hardware, software, network, and connectivity issues.Troubleshoot and support Windows operating systems, Microsoft 365 applications, remote access tools,

Full-time

USD 22.01 per hour

Helpdesk Engineer jobs in Boston, MA, USA