Helpdesk jobs

Plano, Texas

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2d ago

Title: Help Desk Location: Plano, TX Duration: 6 months GBaMS ReqID: 10341107 Serve as the primary contact for helpdesk support during decommission. Log, track, and resolve user issues efficiently. Escalate complex problems to technical teams and follow up on resolutions. Maintain accurate records of helpdesk activities and prepare reports. Ensure compliance with organizational standards and SLAs. Required Skills: Experience in helpdesk or support coordination roles. Strong organizational and co

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Third Party, Contract

25 - 26

Help Desk

Westborough, Massachusetts

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2d ago

Title: Help Desk / Pharmacy Lab IT Support Specialist Location: Westborough, MA Duration: 1 year Fully Onsite Job Pharma OR Hospital experience required Required experience in Windows Refresh, imaging, migration, and deployment. Troubleshoot and resolve incidents for desktops/laptops hardware and software issues. Installing and configuring County standard Hardware and Software Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer so

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Contract, Third Party

$40 - $50

Helpdesk Analyst

Indianapolis, Indiana

•

Today

IN-IDOH Helpdesk Analyst (785852) Local candidates only 2 N. Meridian St. Indianapolis IN, 46204 | Hybrid | In person The Immunization Helpdesk Analyst provides technical and customer support for immunization information systems (IIS), focusing on data integrity issues such as de-duplication and bad merges. This role ensures accurate immunization records and supports healthcare providers, public health staff, and end-users in resolving data discrepancies and system-related issues. Essential Du

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Full-time, Part-time, Third Party, Contract

Helpdesk Analyst

Hybrid in Rogers, Arkansas

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19d ago

We are seeking a technically skilled Helpdesk Analyst to provide first-level IT support for a dynamic and fast-paced organization. This is an excellent opportunity for professionals looking to further their careers in information technology, working directly with end-users to resolve technical issues and ensure optimal performance of business systems and applications. The role offers a flexible work environment, with a hybrid schedule that includes both in-office and remote work. The position is

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Contract, Third Party

Depends on Experience

Help Desk Technician - DAYS - TS/SCI W/ POLY

Colorado Springs, Colorado

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Communication, Customer Service, Help Desk Support Certifications: CompTIA - Security+ CE - CompTIA - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: HELP DESK TECHNICIAN II hours: 0600-1400 days: Su

Full-time

USD 25.50 - 34.50 per hour

Help Desk Technician MIDS - TS/SCI W/ POLY

Annapolis, Maryland

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Today

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support Services Job Qualifications: Skills: Customer Service, Technical Support, Troubleshooting Certifications: Security+, CE - CompTIA - Security+ CE - CompTIA - CompTIA - Security+ CE - CompTIA Experience: 1 + years of related experience ship Required: Yes Job Description: Help De

Full-time

USD 37.60 - 50.88 per hour

Help Desk 1

Austin, Texas

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3d ago

Help Desk 1 (Onsite) Primary Location: Austin, Texas Need locals V-Soft Consulting is currently hiring for a Help Desk 1 for our premier client in Austin, Texas. WHAT YOULL NEED: Technical Requirements and Certifications Preferred: CompTIA A+, CompTIA ITF+, or equivalent certification highly preferred. Education and Experience Experience delivering superior customer service (written, verbal, and in-person) across multiple delivery channels (telephone, email, in-person).: 3 years. Experience

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Contract

Depends on Experience

HELP DESK SERVICE SPECIALIST

Carson City, Nevada

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24d ago

DIRECT CLIENT: HELP DESK SERVICE SPECIALIST Location: Carson City, NV Duration: 12+ months (extendable) Rate: $W2/1099 100% ONSITE Local Candidate Required RESPONSIBILITIES Responsible for providing tier-one network and systems support by answering, responding, and solving customer s technical requests in a non-scripted environment.Establishing new users including network, email accounts, and maintaining accurate and complete user information in Active Directory.Maintaining Service Desk request

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Contract

Depends on Experience

helpdesk Analyst

Hybrid in Pennsylvania

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17d ago

Previous systems administrator, help desk and/or call center experienceHighly desired2YearsExperience with incident management, call tracking and ticketing software (preferably ServiceNow)Required Ability to support end users with varying IT skillsetsRequired Ability to troubleshoot end-user issues and/or escalate as needed for quick resolutionRequired Excellent communication skills (written and oral)Required

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Contract

$20 - $25

Help Desk Analyst

Hybrid in Columbus, Ohio

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19d ago

Professional experience working with computers in a Help Desk/Support roleRequired1YearsProfessional experience in a customer service-related role, providing phone and video support for users with varying levels of technical expertiseRequired1YearsStrong Customer Service SkillsRequired1Years Previous experience with ServiceNowHighly desired1Years CompTIA A+ CertificationHighly desired1Years

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Contract

$20 - $28

Help Desk Analyst in Columbus , Ohio - Hybrid Position

Hybrid in Columbus, Ohio

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3d ago

Role Description: Provides technical assistance, support, and advice to end users for hardware, software, and systems. Provides hands-on technical assistance to business and technical users. Investigates and resolves computer software and hardware problems of users. Serves as a contact for users having problems using computer software, hardware, and operating systems, and escalates as necessary. Determines whether problem is caused by hardware, software, or system. Answers questions, applying kn

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Contract

Depends on Experience

Jr Help Desk Admin

Princeton, New Jersey

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3d ago

Description: Responsibilities: Plain Help Desk support where candidates need to take calls and help users based on the training and documentation provided to them.

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Contract

20 - 25

Helpdesk Analyst - Temp

Hybrid in New York, New York

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4d ago

Law firm experience required GENERAL SUMMARY: Under the supervision of Help Desk Management, provide support for the firm by identifying, troubleshooting and resolving technical problems, answering how-to questions and accommodating administrative requests. The Helpdesk Analyst needs to work effectively and efficiently with others throughout IS and the firm to deliver the objectives of the department and the firm. PRINCIPAL DUTIES AND RESPONSIBILITIES: Provide professional and friendly support

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Contract

Depends on Experience

Senior Help Desk Specialist

Baltimore, Maryland

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3d ago

Position OverviewThe client is seeking experienced Senior Help Desk Specialists to provide advanced IT support and maintenance for desktops, laptops, mobile devices, and enterprise systems. The specialist will troubleshoot software, hardware, and network issues, ensuring smooth daily operations for all users.Key ResponsibilitiesProvide end-user support for desktops, laptops, and mobile devices (Windows, Linux, and macOS).Install, configure, and maintain computer hardware, software, and network

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Contract

Depends on Experience

Helpdesk Technician

Knoxville, Tennessee

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13d ago

Knoxville, TN | Helpdesk Technician | Full-time We are actively recruiting Helpdesk Technicians for our client in Knoxville, TN. These are second and third shift contract opportunities that will require working onsite in Knoxville and on weekends. This is an excellent opportunity for someone who is energetic and eager to utilize and expand technical skills. Must have experience in technical troubleshooting, customer service with strong decision-making capabilities. Second Shift: 3:30pm - Midnigh

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Contract

Depends on Experience

Helpdesk Analyst

Georgia

•

Today

Helpdesk Analyst Location: Indianapolis, IN 46204 Duration: 8 Months Contract Work Type: Onsite | In-Person Only Responsibilities: Respond to inquiries from healthcare providers, public health agencies, and internal users. Investigate and resolve duplicate patient records and bad merges in the immunization registry. Use deduplication tools, data matching, and record linkage techniques to maintain data integrity. Escalate complex issues to technical or data quality teams when necessary. Lo

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Third Party, Contract

$23

Helpdesk Support

McLean, Virginia

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2d ago

CherryRoad has recently built a new Network Operations Center (NOC) to manage daily operations of our rapidly growing Managed Services Division. We are looking for an enthusiastic, motivated and experienced individual who will be responsible for NOC operations. Responsibilities Include: Monitor data center infrastructure and networks to ensure system availability. Develop and maintain runbooks and troubleshooting procedures for client support. Follow troubleshooting procedures in an effort to r

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Part-time

25 - 28

Help Desk Analyst

Philadelphia, Pennsylvania

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3d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Client Helpdesk Analyst

Goshen, New York

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13d ago

CherryRoad is seeking to hire a Helpdesk Analyst for a fully on-site role at a client location in Goshen, NY. This position requires working on-site every day to provide in-person support. We are looking for an enthusiastic and motivated individual to join the team. Responsibilities include answering helpdesk phone calls, providing hands-on client support at the site, and assisting with project-related tasks. Responsibilities Include: Serve as the primary Helpdesk point of contact for IT-related

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Full-time

$50,000 - $56,000

Help Desk Technician

Remote

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9d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

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