Helpdesk jobs in Philadephia, PA

On-site Helpdesk and Security Camera Monitoring - Camden, NY $20/hr 1 yr contract

Camden, New Jersey

•

Today

Monday, Tuesday, Friday, Saturday and Sunday - 8 am to 430 pm Days off Wednesday and Thursday $20 per hour onsite monitoring security cameras and IT Helpdesk role 1 year contract with benefits offered Primary RoleMaintain application and application interface inventoryIntegrate new capabilities into project, product, and program managementCollaborate with technology domains and business functions to develop innovative solutionsTranslate business strategy and goals into successful projectsDocume

Easy Apply

Full-time

Help Desk Analyst

Philadelphia, Pennsylvania

•

Today

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas WorksNote: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

Easy Apply

Third Party, Contract

$40 - $45

Help Desk Analyst

Philadelphia, Pennsylvania

•

Yesterday

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

Easy Apply

Third Party, Contract

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

•

Yesterday

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

Easy Apply

Contract

$28+

Help Desk Analyst

Philadelphia, Pennsylvania

•

Yesterday

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

Easy Apply

Contract, Third Party

$30 - $40

Help Desk Support

Mount Laurel Township, New Jersey

•

Today

We're hiring an IT Help Desk Support Specialist for 2nd shift and overnight coverage. You'll provide first-line technical support, troubleshoot hardware and software issues, manage ticketing systems, and ensure excellent customer service while maintaining HIPAA compliance. This role requires strong communication skills, multitasking ability, and experience with Cisco IOS, Linux, Windows Server, and network protocols. Schedule options: Monday-Friday 2:00 PM-11:00 PM or Tuesday-Saturday 11:00 PM-8

Full-time

USD 22.00 - 22.00 per hour

Help Desk Analyst

Philadelphia, Pennsylvania

•

Yesterday

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience.Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

Easy Apply

Third Party, Contract

$20 - $30

Help Desk Analyst II

Willow Grove, Pennsylvania

•

Today

Description Key Responsibilities Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs. Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling. Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues. Provide Tier 2 technical support to resolve escalated service tickets for client syst

Easy Apply

Full-time

USD 70,000.00 - 85,000.00 per year

Helpdesk Coordinator // MSP Environment

Fort Washington, Pennsylvania

•

Today

Job Description A fast-growing Managed Service Provider (MSP) based in Fort Washington, PA is seeking a Help Desk Coordinator to join the support team. This role combines hands-on technical troubleshooting with operational coordination, ensuring that client issues are handled efficiently and service levels are consistently met. The ideal candidate will have experience working in an MSP or multi-client environment, a strong grasp of Tier 1-2 support processes, and excellent organizational skills

Easy Apply

Full-time

70k - 80k

Help Desk Engineer II/III

Conshohocken, Pennsylvania

•

Today

Description We are looking for a motivated Help Desk Engineer II/ to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely. Responsibilities: Deliver technical support for Microsoft business applications and various line-of-business so

Easy Apply

Full-time

USD 60,000.00 - 90,000.00 per year

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

•

Yesterday

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

Easy Apply

Contract

Up to $20

Help Desk Analyst

Remote or Princeton, New Jersey

•

Today

Description We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service. Responsibilities: Offer first-level technical support for issues relate

Easy Apply

Full-time

USD 55,000.00 - 60,000.00 per year

Help Desk Analyst

Philadelphia, Pennsylvania

•

Today

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Onsite). Details on the role are listed below: Minimum skills and experience: ? Minimum 2 years of experience working in a single point of contact help desk ? Experience using Jira Service Management Helpdesk application ? Experience using GroupLink?s eHelpdesk platform ? Experience using Genesys Cloud contact center and customer experienc

Contract, Third Party

DOE

Help Desk Analyst

Berwyn, Pennsylvania

•

Today

We are hiring two Help Desk Analysts-one in Philadelphia and one in King of Prussia-to join our IT Support Services team. This role encompasses both Tier One and Tier Two responsibilities, offering a growth path for candidates with varying levels of experience. You will provide technical support for Windows-based hardware and software, Mobile Devices, Entra ID (Azure AD), password resets, and general IT troubleshooting. This is an on-site opportunity that will see the successful candidate on-sit

Contract

Help Desk Coordinator

Trenton, New Jersey

•

21d ago

Job Title: Help Desk Coordinator Location: Trenton, NJ. Type: Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Excellent Communication is Needed. All training will be conducted on premises at 25 Market St. Trenton, NJ. 2-year college degree or equivalent technical study - preferred Trainin

Easy Apply

Contract

$20 - $22

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ?ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all c

Easy Apply

Full-time

Help Desk Analyst

Remote

•

7d ago

Job ID: 11616752Position: Help Desk AnalystDepartment: CO OITLocation: (Remote)Duration: 6+ MonthsQUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface with customers and vendors in person or by

Easy Apply

Third Party, Contract

$28 - $32

Help Desk Analyst Remote (Only local)

Remote or Denver, Colorado

•

2d ago

Job Id: 11616752 Title: Help Desk Analyst Location: Remote - 601 East 18th Avenue Suite 250 Denver, Colorado 80203 Duration: 6+ Months Client: State of CO - OIT Position Summary: QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, s

Easy Apply

Full-time, Part-time, Contract, Third Party

Help Desk Analyst

Remote

•

Yesterday

Job ID: SC-4) Remote Help Desk Analyst/Computer Operator with BMC, Power BI, Release Management/Change Management and Medicaid experience Location: Columbia, SC (Clemson University) Duration: 12 Months Work Location: Role is 100% remote Candidate location: Candidate must be a CURRENT SC resident. No relocation or nationwide candidates allowed. Skills: 2+ years of experience with Microsoft Excel (queries, reporting, analytics) 2+ years of experience with Power BI 1+ years of experience with BM

Easy Apply

Contract, Third Party

Depends on Experience

Helpdesk Support - Remote

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012739 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Orientation Start Date: 12/22/2025 Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience needed. Requirements: Must be

Easy Apply

Full-time

USD 15.00 per hour

Filter Results

Job post features

Posted date

Work settings

Employment type

Distance

Employer type

Work authorization

Helpdesk jobs in Philadelphia, PA, USA