Helpdesk jobs in Philadephia, PA

Associate Service Desk Technician – Tier I (SCA Shift 1 & 3, Sun)

Remote

•

Today

Overview GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to provide first-tier technical support to Veterans and VA providers. This role focuses on delivering outstanding customer service while assisting users with mobile device setup, application support, login troubleshooting, and basic hardware/software issues across platforms such as iOS, Android, Windows, and web-based video solutions. Success in

Sponsored

Full-time

USD 47,500.00 - 47,500.00 per year

Help Desk Analyst

Philadelphia, Pennsylvania

•

27d ago

Minimum 2 years of experience working in a single point of contact help desk Experience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsExcellent analytical and problem-solving skillsStrong oral and written communications skills (technical and non-technica

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Contract

$28+

Help Desk Analyst

Philadelphia, Pennsylvania

•

26d ago

Job Title: Help Desk AnalystLocation: 800 W. Montgomery Ave | Philadelphia, PA 19122Client: Philadelphia Gas Works Note: This is an on-site position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone

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Third Party, Contract

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

•

27d ago

Job Title:Help Desk AnalystLocation: Philadelphia, PA 19122Client: Philadelphia Gas Work Note: This is an onsite position Job Description Required Skills and Experience. Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink s eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-orient

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Third Party, Contract

$30 - $40

Help Desk Analyst

Philadelphia, Pennsylvania

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3d ago

Job title: Help Desk Analyst Location: Philadelphia PA, 19122 Only W2 Job Description: Minimum skills and experience: Minimum 2 years of experience working in a single point of contact help deskExperience using Jira Service Management Helpdesk applicationExperience using GroupLink's eHelpdesk platformExperience using Genesys Cloud contact center and customer experience platformStrong customer service skills; telephone etiquetteGreat team-oriented interpersonal skillGreat organizational skillsEx

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Contract

Depends on Experience

Help Desk Analyst

Philadelphia, Pennsylvania

•

Today

Trigyn has a long-term contract opportunity for Help Desk Analyst with our direct client - a major utility services firm based in Philadelphia, Pennsylvania (Onsite). Details on the role are listed below: Minimum skills and experience: ? Minimum 2 years of experience working in a single point of contact help desk ? Experience using Jira Service Management Helpdesk application ? Experience using GroupLink?s eHelpdesk platform ? Experience using Genesys Cloud contact center and customer experienc

Third Party, Contract

DOE

Help Desk Analyst

Trenton, New Jersey

•

Today

Job Title: Help Desk Analyst Job ID: 25-11609 Location: Trenton, NJ Duration: 06 months of contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. Hours are Monday- Friday- 8:00 am to 4:00 pm IN

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Contract

$20

Specialist, Stores Helpdesk

Remote or Philadelphia, Pennsylvania

•

Today

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and

Full-time

Help Desk Analyst- New

Hybrid in Trenton, New Jersey

•

Today

Job Title: Help Desk Analyst- New Job ID: 25-11276 Location: Trenton, NJ(Hybrid) Duration: 04 Months On Contract Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred. Position is a hybrid model. Selected applicants will be required to work remotely and report on-site. (1 day REMOTE: Tuesday, Wednesda

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Contract

Up to $20

Help Desk Operator

Wilmington, Delaware

•

Today

Required Skills: Problem-solving skills. Analytical skills. Customer service experience. Patience. Excellent communication skills, written and verbal. Preferred Skills Responsibilities providing technical support to users, troubleshooting issues, and offering guidance on computer hardware, software, and other IT-related problems. They act as the first point of contact for users, addressing their queries and concerns via various channels like phone, email, chat, or in person. Help desk staff

Contract

competitive

Remote Bilingual (English And Japanese) IT Help Desk Specialist

Remote or Orlando, Florida

•

Today

TEKsystems is seeking a REMOTE Bilingual (Japanese/English) IT Help Desk Specialist. This role will be supporting end users in both the United States and Japan with IT troubleshooting. The schedule for this role will be: Tuesday - Saturday, 7pm - 4am EST (2pm - 1am PST). Top Skills Desired: - 2+ years of IT help desk/service desk experience (specifically IT call resolution experience) - Fluent in both English and Japanese (speaking and writing) - Previous experience with a ticketing system and c

Full-time

USD 20.00 - 30.00 per hour

Audio/Video Support Specialist - Onsite - Contract - Trenton, NJ - B3949B

Trenton, New Jersey

•

Today

Our direct client is looking for an Audio/Video Support Specialist for an Onsite Contract position in Trenton, NJ. Note: The role is onsite and does involve some travel to other offices in NJ. JOB DESCRIPTION: - Experience supporting/troubleshooting audio/video productions and live event support including operating video conference room technologies and hybrid meeting support (Zoom, Teams, Skype, GoTo meetings, Webex). - Prepare, operate, support, and maintain audio/video IT equipment during r

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Contract, Third Party

Depends on Experience

Help Desk Specialist - $31 CTC - REMOTE (WI Resident/MUST Relocate to Wisconsin)

Remote

•

6d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or on-site? Candidate MUST be a WI resident or willing to relocate to WI prior to starting the role at their own expense. This position is 100% remote within the state of Wisconsin Working under the close supervision of the Help Desk Supervisor; Bureau of Technology Management (BTM), performs Level One troubleshooting and support for all BTM provided hardware and software solutions. The IS Technical Services Profess

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Contract

Depends on Experience

Help Desk Analyst - Denver CO(Remote) (Need locals only)

Remote

•

11d ago

Role: Help Desk AnalystLocation: Denver CO(Remote) (Need locals only) QUALIFICATIONS: Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service. Duties and Responsibilities: As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software and networking problems; interface with customers and vendors in person or by telephone to troubleshoot a

Easy Apply

Contract

Depends on Experience

Help Desk (Tier 2) | Fully Remote (Wisconsin)

Remote

•

5d ago

Job Title:Help Desk II Location: Madison, WI (100% Remote within Wisconsin) The Help Desk II professional will provide Level 1 technical support services for the Wisconsin Department of Corrections (DOC), Bureau of Technology Management (BTM). Working under the close supervision of the Help Desk Supervisor, this role supports DOC staff by troubleshooting hardware, software, network, printer, and operating system issues while delivering excellent customer service in alignment with DOC policie

Easy Apply

Contract

23 - 28

Tier 2 Help Desk Technician - Clearance Required

Remote

•

Today

Overview LMI is seeking a Tier II Help Desk Technician to serve as the critical second-level escalation resource for the Army Training Information System (ATIS). Serving as the critical second level of escalation from Tier I (AESMP) support, this role demands exceptional problem-solving abilities and effective communication skills to guide users through sophisticated system challenges. The technician will collaborate closely with cross-functional teams to ensure seamless issue resolution while

Full-time

USD 83,000.00 - 95,000.00 per year

Help Desk Technician

Remote

•

17d ago

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military

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Full-time

$28.51 - $41.35

Helpdesk Support - Remote - Dontrell

Remote or Oklahoma City, Oklahoma

•

Today

Job#: 3012561 Job Description: Job Title: Helpdesk Technician Location: Remote Duration: Long-term, open-ended contract Shift: Must be flexible with schedule, 1st, 2nd and 3rd shifts Pay Rate: $15/hour Start Date: 12/1/2025 Training Schedule: unknown at this time Job Description: Responds to customer technical problems/issues related to software and applications via phone and/or online support.High-volume, fast paced call center environment.PC software and application support experience n

Easy Apply

Full-time

USD 15.00 per hour

ATM Help Desk Technician (2nd Shift & Weekends)

Remote or Richmond, Virginia

•

Today

Job Title: ATM Help Desk Technician (2nd Shift & Weekends) Location: Remote, EST, USADuration: 5 Months Contract Schedule & Shift Details: Hours: 3:00 PM 12:00 AM EST Days: Saturday Sunday Every weekend they will be working (40 hours/week) (Training will be 3 weeks 8am-5pm) Days Off: Two consecutive days off during the week. Position Overview: We are seeking a proactive and technically skilled ATM Help Desk Technician to join the Technical Operations Center Technician Support team. In this rol

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Contract

USD0 - USD0

Help Desk Analyst

Remote

•

11d ago

Job ID: 11616752B Position:Help Desk Analyst Department:CO OIT Location:601 East 18th Avenue Suite 250 Denver, Colorado 80203-0000 (Remote) Duration:6+ Months 100% Remote Job QUALIFICATIONS:Bachelor's degree or equivalent experience. Help desk, Customer support, Active Directory, Computer networking, Analysis skills, IT support, Customer service.Duties and Responsibilities:As part of the Information Technology Services (ITS), the consultant will be required to troubleshoot hardware, software a

Easy Apply

Third Party, Contract

27 - 32

Remote Helpdesk Support Analyst

Remote or Quincy, Massachusetts

•

Today

Job#: 3013064 Job Description: Help Desk Technician - Remote Long term Contract Apex Systems is seeking multiple Help Desk Technicians to join the team our team supporting a large Financial Service institution! If you are willing to learn and enhance you technical skills please apply or send your resume to ESSENTIAL DUTIES and RESPONSIBILITIES: Answering calls and chats from team members, assisting them with problems, entering problems into the help desk ticketing system, and escalating all cr

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Full-time

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Helpdesk jobs in Philadelphia, PA, USA