IT Service Management jobs in North Carolina

Sr Director Analyst - IT Service Management

Remote or Texas

•

Today

Senior Director, Analyst (North American and EMEA) About the role: Gartner Analysts are industry thought leaders who create must-have insights, market predictions and best practices for a broad range of world-leading organizations. A Senior Director serves as a leader within Gartner's Business and Technology Insights (BTI) group, establishing oneself as a credible voice within their designated market at local, regional and global levels. Utilizing exceptional research and analytical skills, a

Full-time

USD 172,000.00 per year

Associate Director, IT Service Management

Remote or Boston, Massachusetts

•

Today

Reporting to AVP, Enterprise Infrastructure and Operations, the Associate Director of ITSM is a strategic leader responsible for designing, implementing, and improving IT service delivery frameworks that align technology services with business needs. The role emphasizes strong oversight of external partners to ensure effective and reliable service delivery. A key priority is leading the modernization of the DFCI IT Service Catalog, building related workflows in a shared ServiceNow instance, and

Full-time

USD 161,600.00 - 180,100.00 per year

IT Change Management Service Manager (Remote)

Remote or Miami Lakes, Florida

•

Today

JOB SUMMARY The IT Change Management Services Manager will be responsible for supporting IT Change management processes as a member of the IT Service Management (ITSM) team. He/She will work with multiple business lines to ensure the Change Control Process is followed and that risks, impact, procedures, tasks, and related information are properly documented, recorded, analyzed, and approved, policed by a sound governance process focused on driving process compliance. This role will ensure the us

Full-time

Service Management Dashboard and Reporting Process Architect - IT

Remote or Cleveland, Ohio

•

Today

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Job Title Service Management Dashboard and Reporting Process Architect - IT Location Cleveland Facili

Full-time

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Manager, IT Service Delivery & Enterprise Applications- Remote (Anywhere in the U.S.)

Remote

•

Today

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation's top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk. Managers, IT Service Delivery & Enterprise Ap

Full-time

IT Service Delivery Manager - Manufacturing Operations Support

Greensboro, North Carolina

•

Today

Job DetailsJob Title: IT Service Delivery Manager - Manufacturing Operations Support Client: Japanese Company Working Location: Greensboro, North Carolina Working Style: Onsite Employment Type: Contract-to-Hire (No C2C)Salary: DOE Benefit: Available upon conversion to full-time (Contract-to-Hire) Visa Support: NoWorking Hours: Monday - Friday, 8:00 AM - 5:00 PM (Occasional evening/weekend work as needed) Language: English Key ResponsibilitiesLead IT service delivery for manufacturing operations,

Full-time

Renewals Specialist Lead (Cisco IT service contract renewals)

Remote or California

•

Today

This is an internal position. About the role The Renewal Specialist Leader oversees the renewal lifecycle of IT service contracts, ensuring accuracy, timeliness, customer satisfaction, and measurable business impact. This role leads a team of renewal specialists while developing the strategy, operating model, and execution discipline required to grow and protect the renewal business. The leader will be expected to bring innovation to how the team engages with customers and internal stakeholder

Full-time

Senior Director, IT Service Delivery

Durham, North Carolina

•

Today

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologie

Full-time

USD 175,000.00 - 225,000.00 per year

Sr. Engineer - IT Service Delivery and Relationship Management

Liberty, North Carolina

•

Today

Overview Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us. Toyota does not offer support or sponsorship of job applicants for employment-based

Full-time

Sr. Engineer - IT Service Delivery and Relationship Management

Liberty, North Carolina

•

Today

Full-time

Senior ServiceNow Developer_Remote

Remote

•

5d ago

Role: Senior ServiceNow Developer Location: Remote Long Term Must have Active Certifications mentioned below. Primary Responsibilities CSM Configuration & Development: Build and configure the CSM Configurable Workspace, customer-facing Service Portal, intent-based Record Producers, and automated catalog workflows based on technical designs and architecture blueprints.Workflow Automation Execution: Implement low-code automation using Flow Designer and Process Automation Designer (PAD) to build st

Easy Apply

Third Party, Contract

Depends on Experience

Sr ServiceNow Developers @ Remote

Remote

•

9d ago

Sr ServiceNow DevelopersRemoteLong term contractMandatory Skills & Certifications:ServiceNow Certified Application Developer (CAD)Certified System Administrator (CSA)ITSM (IT Service Management)ITIL (Information Technology Infrastructure Library)CAD, CSA ITSM & ITIL ACTIVE Certifications

Easy Apply

Contract

Depends on Experience

Clinical User Experience Analyst-# 26-19735

Remote

•

11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

Easy Apply

Contract

$80 - $90

Mobile Deployment Technician - ONSITE

Charlotte, North Carolina

•

6d ago

Job Description: Crop to Crop resumes are accepted Position Overview Mecklenburg County IT Services (ITS)is seeking an Endpoint MDM Deployment Contractor to support the Countys Unified Endpoint Management (UEM) team. The contractor will play a critical role in the Countys Evergreen Refresh initiative, ensuring secure, efficient, and seamless deployment of mobile devices to County end users. This individual will also serve as the first line of support for County-issued mobile devices. Key Respons

Easy Apply

Contract, Third Party

Depends on Experience

Snowflake Data Analyst - Onsite (Charlotte, NC/Saint Louis, MO)

Charlotte, North Carolina

•

Today

We are currently looking to hire an Snowflake Data Analyst and we believe your skills and expertise are a better match for this role. We have an exciting career opportunity for you with one of our esteemed clients at Charlotte, NC/Saint Louis, MO NJTECH is a globally managed IT services, IT consulting and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. We play a major role in helping our clients to achieve their objectives

Easy Apply

Contract

$0 - $0

Service Desk / Help desk

Hybrid in Raleigh, North Carolina

•

6d ago

seeking a Mid-Level Specialist resource for a 12-month engagement to work with the Service Desk Team. The Service Desk uses technical expertise in the Service Delivery of an Information Technology Infrastructure and an understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact. Serves as a technical resource on all of NCDOT s standard desktop applications to 10,000+ computer users. Provides an underst

Easy Apply

Contract, Third Party

Depends on Experience

Senior Integration Developer - Oxalis

Remote

•

7d ago

Are you anengineeringmindedconsultant who loves diving into messy infrastructures, building whatdoesntexist, and helping clients navigatemissioncriticaltransformations? If so, read on! About Us Ifitshigh-stakes, high-security, orhighly complexOxalis is built for it.Werea consulting and technology partner for the organizations that keep the world running: life sciences, shipyards, government agencies, health systems, aerospace programs, and manufacturers with missions too critical to fail. We se

Full-time

105,000 - 140,000

ServiceNow ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Today

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Se

Easy Apply

Contract, Third Party

$60 - $70

Technical Peoplesoft Applications Manager

Remote

•

2d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

Easy Apply

Contract

98 - 100

IT Service Management jobs in North Carolina, USA