ITIL jobs in Albany, NY

ITIL Service Management Consultant - (NPW)

Remote

•

Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Sr ServiceNow CMDB (Remote)

Remote

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9d ago

Role: ServiceNow CMDBWork Location : Plano, TX (Remote) Lead the CMDB and Configuration Management service, ensuring accurate, complete, and reliable configuration data to support ITSM processes, service delivery, and operational decision-making. Manage complex CMDB-related service delivery activities, including data quality, CI lifecycle governance, relationship mapping, process adherence, and ongoing operational support. Lead cross-functional initiatives with ServiceNow, infrastructure, appli

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Contract, Third Party

Depends on Experience

Principal AI Application Operations Engineer

Niskayuna, New York

•

Today

Job Description Summary Responsible to drive ongoing management/maintenance of all Digital infrastructure, products, services & ops ensuring business continuity, capacity management, incident response & help desk mgmt. Impacts the team's ability to achieve service, quality and timeliness of objectives. The role carries high levels of operational judgment and accountability, balancing autonomy with alignment to operating policy objectives. Key responsibilities span capacity management, incident r

Full-time

USD 137,700.00 - 229,600.00 per year

IT Manager

Albany, New York

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Today

The IT Manager, Infrastructure & Systems Operations is responsible for the day-to-day management, support, and reliability of the university's core IT infrastructure environment. This includes servers, cloud resources, storage, identity services, system monitoring, and related backend systems that support institutional operations. Reporting to the Sr. Director of Infrastructure, this role ensures stable, secure, and high-performing infrastructure services across the organization. The position p

Full-time

USD 110,000.00 - 120,000.00 per year

eSignature/DocuSign Consultant

Remote

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9d ago

Job Title: DocuSign Platform Lead / Senior DocuSign Administrator Location: Remote Client: NTT Data / Thermo Fisher Position Summary We are seeking an experienced DocuSign Platform Lead / Senior DocuSign Administrator to own the administration, configuration, integration, support, and continuous improvement of the enterprise DocuSign eSignature platform. The ideal candidate will bring strong hands-on expertise in DocuSign administration, workflow and template design, REST API/SDK integrations,

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Contract, Third Party

Depends on Experience

ServiceNow Technical Lead - ITSM / ITAM / ITOM / CSM / FSM

Remote

•

Yesterday

ServiceNow ITSM / ITAM / ITOM / CSM / FSM Location :- Remote JD:- Experience as a Technical Lead Experienced in ITIL Process Definition, Integration Solutions, understanding Architecture solution Understanding customer business requirements and convert to functional requirements Responsible for reviewing requirements for accurate estimation Experienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area and one complete Implementation lifecycle for Ser

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Contract

Depends on Experience

ServiceNow SPM Technical Consultant

Remote

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9d ago

Role- ServiceNow SPM Technical Consultant Location :- Remote, USA Duration: Long Term Contract ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS CertificationCAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Po

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Contract

Depends on Experience

Site Lead - EUO Onsite Support (VA ESOM)

Albany, New York

•

Today

Overview Thank you for considering IT Concepts dba Kentro, where innovation drives opportunity and collaboration leads to success. Our dynamic community of experts is fully committed to advancing our customers' missions, fostering professional growth, and making a positive impact on our communities. By joining our supportive community, you will find that Kentro is dedicated to your personal and professional development. Together, we can drive meaningful change, spark innovation, and achieve ext

Full-time

USD 70,000.00 - 78,000.00 per year

ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect

Remote

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11d ago

Role:- ServiceNow ITSM / ITAM / ITOM / CSM / FSM / Servicenow Architect Location: Remote (USA) Duration: 6 Months JD:- Experience as a Technical LeadExperienced in ITIL Process Definition, Integration Solutions, understanding Architecture solutionUnderstanding customer business requirements and convert to functional requirementsResponsible for reviewing requirements for accurate estimationExperienced in leading at least a couple of Implementation projects in ITSM / ITAM / ITOM / CSM / FSM area

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Contract

$60 - $70

Information Technology Specialist 3,(SG-23) Item# 07129

Albany, New York

•

Today

Duties Description Perform such activities including, but not limited to: technical and agency program support; information technology activities related to network and system design, configuration, maintenance, and network/information security; customer support; project support; business/systems analysis and design which may include mainframe, client/server, and n-tier (e.g., three tiered) web or browser based applications systems; and the design, development, and administration of enterprise s

Full-time

USD 86,681.00 - 109,650.00 per year

ServiceNow ITAM SME

Remote or San Diego, California

•

Today

Job Title: ServiceNow ITAM SME (Software Asset Management & Hardware Asset Management) Location: San Diego, CA (Remote) Mandatory Skills : ServiceNow CMDB, ServiceNow Integration Hub, ServiceNow ITSM ITAM, HAM, SAM Job description Experience 8+ years of overall IT experience 5+ years of hands-on experience in ServiceNow ITAM implementations Strong experience in SAM Pro, HAM Pro, CMDB, Discovery, and Asset Lifecycle Management Experience working in enterprise-scale ServiceNow environments Key

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Full-time, Part-time, Contract, Third Party

Senior IT Governance & Controls Analyst/GRC Consultant- Remote

Remote

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2d ago

Current state process analysis and process mapping/documentation Working knowledge of ITIL practices such as Change Enablement, Incident/Problem Management, Software Configuration Management, and ITAM Controls analysis: tagging controls to a standard schema covering risk addressed, control objective, type, owner, frequency, and evidence source Metrics analysis and classification of KPIs and KRIs against a practice/activity structure High-volume traceability mapping and data rationalization in Ex

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Contract

Depends on Experience

Tier II: IT Specialist (Frankfort, Germany)

Remote

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24d ago

Job Title: Tier II IT Specialist Location:Singapore (Home Base) Travel Requirements: Extensive worldwide travel (up to 70% of the time) Must be a U.S.citizen Must have a Secret Clearance Job Overview: ACI is seeking a skilled and dynamic Tier II IT Specialist to join our global IT team. Based in Singapore, this role involves providing comprehensive technical support and IT solutions across various international sites. The ideal candidate will possess strong problem-solving skills, adaptability,

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Full-time

Depends on Experience

Technical Peoplesoft Applications Manager

Remote

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2d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Hybrid in RI-would consider remote for qualified out of state candidate $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were

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Contract

98 - 100

Clinical User Experience Analyst-# 26-19735

Remote

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11d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Technical Peoplesoft Platform Manager

Remote

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20d ago

Step into a leadership role where youll shape the future of enterprise systems and drive impactful IT initiatives. Long Term Contract Remote $100/hr ERP Systems, Enterprise Applications, ITSM Frameworks, ITIL, PeopleSoft ,Oracle Cloud, Change Management. This individual will build and maintain a Peoplesoft infrastructure in Oracle cloud and manage a team for operational day to day work as well as major PeopleSoft upgrades. Were looking for a hands-on IT leader to oversee enterprise applicatio

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Contract

95 - 100

ServiceNow SPM Technical Consultant

Remote

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9d ago

ServiceNow SPM Technical Consultant JD: Mandatory requirement to have active CSA & CIS Certification CAD, CIS SPM, CIS APM Experience Required: 410 Years (Minimum 3+ years in ServiceNow developed and SPM solutions) Key Responsibilities: Design and develop ServiceNow SPM solutions based on business and functional requirements.Configure and customize SPM modules, including: Demand ManagementProject Portfolio Management (PPM)Resource ManagementAgile Development (Scrum / SAFe)Investment Plannin

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Contract

Depends on Experience

BPM ---Business Analyst

Remote

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6d ago

Business Analyst- Asset Management (Data & AI Focus) Position Overview The Business Analyst will lead business process transformation and requirements analysis for our Asset Management System, with a strong emphasis on data strategy, AI/ML enablement, and analyticsdriven decision support. This role partners with business, technology, and data teams to design scalable processes, define functional and nonfunctional requirements, and ensure delivery of highvalue digital capabilities. Key Responsib

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Full-time

Depends on Experience

SAP HANA - Senior Technical Delivery / Project Manager

Remote

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30+d ago

Job Title: Senior Technical Delivery / Project Manager SAP S/4HANA Location: Chicago, IL (Hybrid/Travel Preferred) | Part-Time: Up to 24 hrs/week We are seeking an experienced Senior Technical Delivery / Project Manager to lead enterprise IT transformation initiatives supporting SAP S/4HANA implementations. This role requires strong project leadership across Agile, Hybrid, and Waterfall methodologies while managing cross-functional technical teams and delivering complex infrastructure and cloud

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Third Party, Contract

Depends on Experience

ServiceNow Subject Matter Expert - $78 CTC - REMOTE (CURRENT WI Resident)

Remote

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6d ago

Job Description: Crop to Crop resumes are accepted Location Requirement: Candidate must be a CURRENT WI resident. No relocation allowed.100% remote within the State of Wisconsin, and contractor may have to travel to DOC Central Office occasionally (1 2 times per quarter). We are seeking an experienced professional to join our team in a ServiceNow Developer role. In this position, you will play a key role in implementing, configuring, and maintaining the ServiceNow platform, driving business pr

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Third Party, Contract

Depends on Experience

ITIL jobs in Albany, NY, USA