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Job Title:Production Support Analyst Location:Remote Duration: long term Job ID:4CI -7520 Required Qualifications: Provided production support and handled SEV 14 incidents with SLA adherence Monitored systems using Splunk and performed log analysis for issue resolution Troubleshot IBM DataPower, MQ, MFT, and batch processing issues Executed SQL queries for data validation and troubleshooting Managed tickets and workflows using ServiceNow and Jira Performed root cause analysis (R
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Full-time, Contract, Third Party
Depends on Experience















