L1 Support jobs | Dice.com

Remote

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Yesterday

Job Description: L1 Support Specialist (USA - 100% Remote) Position Overview Role: L1 Technical Support Specialist Location: 100% Remote (USA-based clients / operations) Type: Full-Time / Contract Key Responsibilities Provide first-line technical support (L1) to end-users via ticketing system, chat, email, and phone. Troubleshoot, diagnose, and resolve basic hardware, software, network, and access issues. Document all troubleshooting steps, escalations, and resolutions clearly in the IT service

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Contract

17+

SAP S4/Hana L1 Production Support Specialist

Dearborn, Michigan

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11d ago

SAP L1 Production Support Specialist About the Role As the SAP L1 Production Support Specialist, you will own the end-to-end coordination of SAP S/4HANA Public Cloud initiatives across BOBMs business functions. You will bring structure, visibility, and rapid issue resolution to a fast-moving, multi-workstream environment spanning Finance, MDM, Purchasing, HR, Supply Chain Collaboration, Warehouse, ASN, and Banking. This is a great opportunity to sharpen your project management, production suppor

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Contract

60 - 70

L1 Support Engineer-NYC

New York, New York

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Today

Mac L1 Support Technician 12 Month W2 Contract (No C2C/No Student Sponsorship) Onsite daily in New York, NY [10011] OR San Francisco, CA 270 [94107] Pay rate: up to $37.50/hr. in New York and up to $40.50/hr. in San Francisco, CA. No PTO or paid holidays. The ideal candidate will have experience providing remote and onsite support to over 300 end users, primarily within Mac-focused environments (90% Mac environment). We are seeking a proactive and customer-focused L1 Support Engineer to provi

Full-time

USD 37.50 per hour

Desktop Support L1

Kansas

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Today

Job Description: Candidate with JAMF and Apple Certifications are Preferred Should have a minimum of 5 years of hands-on experience in Mac Support and administration Should possess Strong knowledge and understanding of MacOS concepts Should demonstrate fault-finding philosophy Should be thorough in Installing, configuring, and troubleshooting Mac OS X Clients Should diagnose Mac hardware issues and ready to provide L2 level Mac support remotely Should have a minimum 1 year of hands-on expe

Full-time

L1 Tech Support, Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team. We are seeking a this person to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and requires strong problem-solvi

Contract

$19 - $19 hourly

L1 Tech Support - Helpdesk

Remote or Atlanta, Georgia

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Today

RESPONSIBILITIES: Kforce has a client seeking a remote Helpdesk Associate to join their team in Atlanta, GA. We are seeking a Helpdesk Associate to provide customer service and technical support in a fast-paced call center environment. This role is responsible for assisting customers and internal users with order-related inquiries, troubleshooting technical issues, and resolving hardware, software, and account access concerns. Support is primarily provided through inbound phone calls and require

Contract

$19 - $19 hourly

Desktop Support L1

Cambridge, Massachusetts

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Today

Minimum Experience: 1-3 Years of Field Services Technician As an on-site Support Technician, I have experience in service delivery and end-user hardware and software Configuration troubleshooting, providing quality services to end users, which includes the following key roles and responsibilities, but not limited to: Provide customer facing end-user support that includes: Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.Perform Break Fix, D

Full-time

Desktop Support L1

Somerville, Massachusetts

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Today

Minimum Experience: 1-3 Years of Field Services Technician As an Onsite Support Technician, I have experience in service delivery and end-user hardware and software configuration troubleshooting, providing quality services to the end users, which include the following key roles and responsibilities, but is not limited to: Provide customer-facing end-user support that includes: Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.Perform Break

Full-time

Desktop Support L1

Moosic, Pennsylvania

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Today

Experience 1-3 Years: As an onsite support technician, experience in service delivery and end-user hardware and software configuration troubleshooting and providing quality services to the end users, which includes the following key roles and responsibilities, but not limited to: Provide customer-facing end-user support that includes Install and configure desktops, laptops, mobile devices, and associated peripherals and related software.Perform break-fix, desk-side support, IMACD's, Data Migrat

Full-time

Helpdesk Support - L1

Austin, Texas

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Today

Job#: 3043520 Job Description: Helpdesk Support - L1 Location: Austin, Texas Role Overview We are seeking a customer-focused Help Desk Representative to provide first-level technical support in an enterprise environment. This role is ideal for someone who enjoys troubleshooting, working directly with end-users, and continuously expanding their technical skill set. You will support both Windows and Mac environments while working closely with internal teams to resolve hardware, software, and co

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Full-time

$20 - $20 per hour

L1 Data Center Service Delivery Field Support Engineer

Miami, Florida

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18d ago

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company''s growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

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Third Party, Contract

$30 - $31

Desktop Support Technician L1/2

Minneapolis, Minnesota

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Today

Desktop Support Technician L1/2 Position Overview We are seeking a customer-focused Desktop Support Technician I/II to provide hands-on deskside support for end users in a fast-paced environment. This role is ideal for an IT professional who enjoys troubleshooting technical issues while delivering exceptional customer service. The technician will support hardware, software, and user access issues, handling an average of 25 tickets/calls per day. Success in this role requires strong communicati

Full-time

USD 20.00 - 20.00 per hour

Desktop Support Engineer L1 - PR

Remote

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Today

Desktop Support Engineer L1 - PR Department: Blue Mantis Employment Type: Full Time Location: Remote Compensation: $21.00 - $25.00 / hour Description This requisition has been created to support ongoing and future hiring initiatives within Blue Mantis. While all applications will be reviewed, this posting may not align with an immediate opening. Candidates who meet our qualifications will be considered for future opportunities as they become available. Onsite Desktop Support Technician pro

Full-time

USD 21.00 - 25.00 per hour

Desktop Support Engineer L1

Eden Prairie, Minnesota

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Today

Roles and Responsibilities: Installing, configuring, and maintaining desktop computers, peripheral equipment, and software within established standards and guidelines.Hardware/software troubleshooting and resolutionPerform IMAC (Install, Move, Add, Change) services for IT assets, and support mobile phone and non-PC equipment such as scanners and printers.Offer VIP support with tailored, high-touch service and manage audio-visual, conferencing, and technologiesNetwork & Sharing printer installati

Full-time

Desktop Support Engineer L1

Harlingen, Texas

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Today

Full-time

L1 Data Center Service Delivery Field Support Engineer

Miami, Florida

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Today

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing

Full-time

USD 25.00 - 31.00 per hour

Network Support Engineer (L1, Site Lead)

Cleveland, Ohio

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Today

Job Description: Maintains the computing environment by identifying network requirements, installing upgrades, and monitoring network performance. Job Responsibilities: Break-fix: 1. Visually inspecting devices to assess equipment status 2. Rebooting routers, servers, storage devices or other equipment 3. Providing loop-back cables in order to test circuits remotely 4. Re-seating or replacing components or cables 5. Removing Alternating Current ("AC") or Direct Current ("DC") power from eq

Full-time

Network Support Engineer (L1, Site Lead)

Dallas, Texas

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Today

Full-time

Technical Support Analyst (L1)

Miramar Beach, Florida

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Today

Technical Support Analyst (L1) Location: Miramar Area Duration: Long-Term Contract Job Summary We are seeking a motivated and customer-focused L1 Technical Support Analyst to serve as the first point of contact for end-user technical support. The ideal candidate will provide frontline support for hardware, software, network, and device-related issues while ensuring timely resolution of common technical problems. This role also includes IT inventory management and warehouse support activities

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Full-time, Contract

$DOE

AV/VC Onsite Support Technician L1

Gurugram, Haryana

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time