Service Delivery jobs

Sr. Service Desk Engineer - (Atlanta, GA)

Atlanta, Georgia

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17d ago

The Sr. Service Desk Engineer (NSE) is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc. Job Description Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate

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Full-time

Depends on Experience

Operations/Customer Service Delivery Manager

Bethesda, Maryland

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Today

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

Full-time

USD 135,000.00 - 144,497.00 per year

Service Delivery Manager

Seattle, Washington

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Today

Description As the Manager - Service Center you directly lead a Team of technical support staff responsible for providing high quality, technical expertise and support to end-users. You coach your team to provide best in class customer service, empathy and communication. You will identify friction and effectively resolve or escalate customer issues. You will work across teams and with our customers to ensure high quality and positive outcomes. As a manager, you apply your proven leadership skil

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Full-time

USD 101,000.00 - 130,000.00 per year

IT Service Delivery Lead Quote-to-Cash (Q2C)

Arkansas

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Today

Hi Hope you are doing well !! I have an urgent position. Kindly go through the Job description and let me know if this would be of interest to you. Title : IT Service Delivery Lead Quote-to-Cash (Q2C). --Hybrid Duration : 12 Months Location : Vernon \ Los Angeles, CA (Need only local candidate) About the job Must Have: LinkedIn with a picture 15+ years of progressive IT experience, including 10+ years in the Quote-to-Cash domain. Deep expertise in Salesforce, CPQ, and Infor Syteline/Ep

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Contract, Third Party

SAP Service Delivery Manager

San Antonio, Texas

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9d ago

SAP Service Delivery Manager [15+ Years of Experience] 15+ Years of IT Experience with minimum 5 years of relevant experience managing service delivery of an SAP engagementElectric Utility experience is a plus but not mandatoryManage all aspects of IT service delivery to meet SLAs and business objectives.Act as the main point of contact for customer and stakeholders on service matters.Oversee incidents, problems, system maintenance, DR/BCP activities and change management processes.Monitor KPIs

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Contract

Depends on Experience

GPS Deploy - Senior Implementation Specialist, Service Delivery - US

New York, New York

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Today

Job#: 3013394 Job Description: JOB TITLE: Senior Implementation Specialist, Service Delivery DURATION: 6 MONTHS LOCATION: BUFFALO, NY PAY RATE: $55-$65 HOURLY Description: Must have skills: PowerEdge Rack/Tower Experience RHEL and Ubuntu OS Experience working in a larger server environment Nice to have skills; Poweredge XE server Must be detail-oriented and highly organized Support daily data center operations and activities Conduct proactive walkthroughs of the data center, monitoring for

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Full-time

USD 55.00 - 65.00 per hour

Service Delivery Manager

Spring, Texas

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21d ago

Senior Service Delivery ManagerHCLTech Spring, Texas, United States (On-site) Job Title: Service Delivery ManagerResponsibilities: Manage service delivery operations and ensure SLA compliance.Drive continuous improvement and cost optimization.Handle escalations and ensure client satisfaction.Prepare and present performance reports to stakeholders. Requirements: 10 15 years of IT experience; 5+ years in service delivery.Certifications: PMP, ITIL, Agile.Strong domain knowledge (e.g., BFSI, Cloud

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Full-time

$88,000 - $159,000

GPS Deploy - Senior Implementation Specialist, Service Delivery - US

Tennessee

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Today

Job#: 3014789 Job Description: JOB TITLE: Senior Implementation Specialist, Service Delivery DURATION: 6 MONTHS LOCATION: REMOTE PAY RATE: $51 - $61 HOURLY Job Description: Must have Skills : Avamar, PowerProtect DD (Data Domain), Integrated Data Protection Appliance (IDPA), PowerProtect Data Manager (PPDM), and Data Protection Advisor (DPA). Detailed Project Tasks: Administer backup policies, schedules, and retention; configure and optimize Avamar datasets, client plug-ins, and PPDM prote

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Full-time

USD 51.00 - 61.00 per hour

Regional Service Delivery Coordinator Full Time 2nd Shift

Montgomery, New York

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Today

1:00pm-9:30pm/Monday-Friday Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, se

Full-time

USD 18.90 - 25.04 per hour

Wireline Service Delivery Manager - Wireline Intervention Services

Katy, Texas

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Today

Service Delivery Manager - Well Intervention Services Job Summary Are you a seasoned professional with a passion for delivering top-tier well intervention services in the energy sector? We are seeking a highly motivated Service Delivery Manager - Well Intervention Services to lead operational excellence within a global energy technology and service provider. In this pivotal role, you will oversee planning, execution, and quality assurance of well intervention projects, ensuring safety, asset i

Full-time

Network and Security Service Delivery Manager

Portland, Oregon

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Today

Network and Security Service Delivery Manager A Network and Security Service Delivery Manager oversees the delivery of network and security services, ensuring they align with business needs and service level agreements (SLAs). This role involves managing Customer Expectation, Regular Operations, projects deliverables, handling Major incidents, and driving service improvements. Effective communication, technical expertise, and strong leadership skills are crucial for success. Key Responsibilitie

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Full-time

$84,000 - $148,000

SAP FICO with SDM ( Service Delivery Management)

Normal, Illinois

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29d ago

Hello Hope you re doing well Title: SAP FICO with SDM ( Service Delivery Management) Location: Normal, IL Duration: Long term Rate: DOE JD: We are seeking an experienced SAP FICO Consultant who also has strong Service Delivery Management (SDM) capabilities. The ideal candidate will work closely with finance stakeholders, manage end-to-end FICO processes, ensure smooth delivery of support and enhancement services, and coordinate with cross-functional SAP teams. Key Responsibilities: SAP FICO Func

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Third Party, Contract

Depends on Experience

Service Delivery Manager Cybersecurity

King of Prussia, Pennsylvania

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14d ago

Service Delivery Manager CybersecurityHCLTech King of Prussia, Pennsylvania, United States (On-site) Job Title: Onsite Service Delivery Manager Cybersecurity (Life Sciences) Location: Onsite (Customer Location)- King of Prussia, PA Role Overview: The Onsite Service Delivery Manager (SDM) will be responsible for overseeing and ensuring the successful delivery of cybersecurity services to a strategic Life Sciences customer. The SDM will act as the single point of contact for the client, managing

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Full-time

$88,000 - $159,000

Technical Service Delivery Manager-- Hadoop

San Jose, California

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12d ago

Position: Technical Service Delivery ManagerLocation: OnsiteExperience: 12+ YearsSkills: Hadoop, BigQuery, AI/ML, Cloud Platforms, Team Management (Onshore/Offshore) We are seeking a highly skilled Technical Service Delivery Manager with strong hands-on experience in Hadoop, Google BigQuery, and knowledge of AI/ML technologies. This role requires a seasoned leader capable of managing large-scale data platforms, ensuring seamless service delivery, and coordinating with onshore and offshore teams

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Contract, Third Party

Depends on Experience

Urgent Client Requirement: ServiceNow HR Service Delivery HRSD Product Analyst

San Jose, California

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Today

Role: ServiceNow HR Service Delivery HRSD Product Analyst (Need Locals) Duration: 6-12+ Months Contract Location: San Jose, CA (Onsite) Skills: ServiceNow experience must show hands-on exposure, especially HRSD modules.Implementation / hands-on configuration experience practical work, not just theory.Analyst work experience requirement gathering, UAT, bridging business & tech.Defect testing / issue resolution navigating, reproducing, testing defects.Certifications relevant ServiceNow or HRSD cer

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Contract, Third Party

Depends on Experience

Service Delivery Manager

Kochi, Kerala

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

IT Service Delivery Consultant, Mid

Kansas City, Missouri

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Today

Job Description The selected candidate will be responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. Additional job duties and responsibilities include: Leverage processes, utilizing ITIL best practices, to ensure the IT organization designs, deploys, and sustains high quality, highly available solutions that align with

Full-time

USD 59,150.00 - 106,925.00 per year

Service Delivery Manager

Remote or Menlo Park, California

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3d ago

Service Delivery Manager Location : Menlo Park, California Mode of work : Onsite Job Description : Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the Client Program Manager - Serve as the fir

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Full-time

Up to $140,000

IT Service Delivery Lead Quote-to-Cash (Q2C)

Vernon, California

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Today

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Overview W

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Contract

Global Service Delivery Manager I

New York, New York

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Today

Job Responsibilities:Act as Single Point of Contact (SPOC) for client(s)Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process improvementsManage to Scope of Work and Change of ScopesAssist with new launches or new business with client(s)Assist with invoicing Additional Notes:The preceding job description has been

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Full-time

$170,000 - $180,000 /yr

Service Delivery Lead ITSM

Hybrid in Charlotte, North Carolina

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3d ago

JOB SUMMARY The Service Management Lead of the Service Management Office is responsible for ensuring the overall success of the Service Management program. This position focuses on developing, implementing, and overseeing IT services including IT Problem Management, IT Asset Management, IT Change Management, IT Major Incident, and IT Disaster Recover. RESPONSIBILITIES Assist in developing and implementing IT service process and procedures. Oversee processes to ensure adherence and on-going proc

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Full-time

$135000

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Service Delivery jobs