Service Desk jobs in Denton, TX

Coppell, Texas

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3d ago

Position Summary The Customer Service Desk Manager leads a customer-facing help desk providing 247 support for software and services. This role is accountable for dependable shift coverage, responsive customer support, and effective incident management for issues affecting customer operations. The manager leads support staff, coordinates technical escalations, and ensures customers receive clear updates from initial report through confirmed service restoration. Key Responsibilities Service Desk

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Full-time

Depends on Experience

Service Desk Analyst

Remote or Hybrid in St. Louis, Missouri

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14d ago

Service Desk Analyst St. Louis, MO(Remote but local preferred) TRAVEL IS needed Provides frontline technical support and 30-day hypercare coverage for users at newly integrated sites, resolving incidents and escalating issues per defined SLAs. Reports to: Service Desk Lead / Project Lead Key Responsibilities Provide onsite and/or remote hypercare support for the 30 days following each integration go-liveLog, triage, and resolve incidents and service requests in ServiceNowEscalate unresolved issu

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Contract

Depends on Experience

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: Join a fast-paced IT team supporting a large enterprise environment! We're seeking a customer-focused Service Desk Analyst to provide first-line technical support to end users across a complex and dynamic organization. This is a great opportunity for someone who enjoys solving problems, helping people, and building a career in IT. What You'll Do: * Serve as the first point of contact for tech

Contract

$25 - $31 hourly

SERVICE DESK MANAGER

Remote

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Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 82,980.00 per year

IT Admin - Service Desk

Remote

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Today

Tier 2 Service Desk agents are responsible for providing technical support to the users of Protective DNS during scenarios wherein Tier 1 support is not enough to resolve the ticket. The role entails troubleshooting customer issues and ensuring incidents and service requests escalated from Tier 1 to Tier 2 are properly logged, tracked, and resolved efficiently within SLA guidelines. This role requires strong communication skills and customer focused mindset alongside an equally strong technical

Full-time

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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22d ago

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Third Party, Contract

$20 - $25

Service Desk Analyst II - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 54,900.00 - 97,865.00 per year

Customer Service / Associate Customer Service / Call Centre / Customer Support / Client Support / Customer Care / Customer Experience / Service Desk / Consumer Support - Full time Job

Plano, Texas

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2d ago

Role: Customer Service Experience Location: Plano, TX (On-site) Job Type: Full-Time / Permanent Job Work Schedule: 40 hours per week, Monday - Sunday Shift Window: 6:00 AM 12:00 AM CST Job Details : Handle customer support via phone, email, and chat Troubleshoot issues and perform root-cause analysis Improve processes, reduce repetitive work, and identify automation opportunities Work with CRM, Zendesk, order management, and other tools Collaborate with Product, Engineering, and Operations An

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Full-time

40,000 - 80,000

Ping AIC Integration Engineer / Specialist

Remote or McKinney, Texas

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Today

Company Overview: Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. NTT DATA's Client is currently seeking a Ping AIC Integration Engineer / Specialist (REMOTE - US) with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus on configuring, scripting, troubleshooting, and implem

Full-time

USD 60.00 - 70.00 per hour

Ping AIC Integration Engineer / Specialist - Remote US Position

Remote or McKinney, Texas

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Today

Req ID: 391604 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Ping AIC Integration Engineer / Specialist - Remote US Position We are looking for an experienced Ping AIC Integration Engineer / Specialist with hands-on experience supporting and integrating PingOne Advanced Identity Cloud (Ping AIC). The role will focus o

Full-time

USD 102,675.00 - 171,125.00 per year

IT Technical Specialist II

Gainesville, Texas

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Today

Job details Domain Performance and Support Job field / Job profile IT - User support technician Job title IT Technical Specialist II Employment type Permanent Professional category Technician Part time / Full time Full-time Job description A glimpse at the job: HERE, WE CRAFT EXCELLENCE TOGETHER. At Safran, we believe in sustainable career journeys, collaboration as a cornerstone of innovation, and the freedom to explore diverse career paths. As a IT Technical Specialist II, you'l

Full-time

M365 Integration Engineer

Plano, Texas

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Today

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking an M365 Integration Engineer to join our growing team in Plano, TX. The M365 Integration Engineer is responsible for designing, implementing, and operationalizing Microsoft 365 integration solutions across newly acquired organizations. Operating within the Technical IMO integration engine, this role ensures acquired companies are on

Full-time

IT Specialist

Frisco, Texas

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Today

Overview The IT Specialist is responsible for providing technical support and assistance to the IT department and end users. This role involves coordinating IT projects, managing IT inventory, supporting Identity & Access Management (IAM) processes and automation initiatives, and ensuring the smooth operation of IT systems and services. The IT Specialist will assist in troubleshooting technical issues, implementing IT policies and procedures, and driving automation efforts related to user provi

Full-time

Systems Engineer (Infrastructure Operations)

Justin, Texas

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Today

Job Description Systems Engineer (Infrastructure Operations) This is an Onsite position working 5 days from our North Texas DC located in Justin, Texas "The Company does not provide be currently authorized to work in the U.S." About Sally Beauty Holdings, Inc. At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Bea

Full-time

Helpdesk Technician

Irving, Texas

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Today

Location: Irving, TX Salary: $30.00 USD Hourly - $36.00 USD Hourly Description: Helpdesk Technician Location: On-site, 5 days per week Employment Type: Contract-to-Hire About the Opportunity We are seeking a dependable, customer-focused Helpdesk Technician to serve as the first point of contact for IT support within a corporate environment. This is a hands-on opportunity for an experienced IT support professional who enjoys troubleshooting technical issues, helping end users, and contributi

Contract

USD 30.00 - 36.00 per hour

HelpDesk

Remote

•

9d ago

Role: HelpDesk Support SpecialistCompany: Arch SystemsClient: U.S. Federal GovernmentLocation: RemoteEmployment Type: Full-timeExperience Required: Minimum 5 YearsJob SummaryArch Systems is seeking an experienced Help Desk Support Specialist to provide technical assistance, user administration, and troubleshooting support for yK1 and Mission Control applications in a U.S. Federal Government environment.Key ResponsibilitiesProvide 8 hours of daily help desk and end-user technical support.Manage,

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Full-time

63,000 - 70,000

Operational Engineer - Remote

Remote

•

Today

Hi, Job Title: Operational Engineer Location: Remote Duration: Longterm Skills Required: Solid understanding of IT infrastructure fundamentals: servers, networks, storage, and applications.Experience with ManageEngine tools (Opmanager, ServiceDesk Plus, Applications Manager).Scripting knowledge (PowerShell/Bash).ITIL Foundation CertificationMicrosoft Certified: Azure Fundamentals (AZ-900)Thanks Thrinadh Busa

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Contract

Depends on Experience

Application System Analyst II - Hospital Billing

Irving, Texas

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Today

Summary: The Application System Analyst II serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst II will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst II must be able to analyze business issues/requirem

Full-time

Application System Analyst Senior - Hospital Billing

Irving, Texas

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Today

Summary: The Application System Analyst Senior serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Systems Analyst Senior will provide application support and optimization. They work closely with the Service Desk to assist in responding to service requests. The Application System Analyst Senior must be able to analyze business iss

Full-time

Service Desk jobs in Denton, TX, USA