Service delivery jobs

Sr. Service Desk Engineer - (Atlanta, GA)

Atlanta, Georgia

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20d ago

The Sr. Service Desk Engineer (NSE) is responsible for maintaining, coordinating and overseeing IT Field Support and IT Customer Service related needs. Responding to, escalating and resolving issues and requests related to desktops, laptops, iPhones, iPads as well as local server management needs such as back-ups, etc. Job Description Ensure all incidents, requests, changes etc. are fully managed and documented in a timely mannerOrient new hires with relevant IT processesEffectively communicate

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Full-time

Depends on Experience

Operations/Customer Service Delivery Manager

Bethesda, Maryland

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Today

Overview GovCIO is currently hiring for an Operations/Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in Bethesda, MD and is a remote/hybrid position. Responsibilities The CSDM role's responsibilities include but are not limited to: Work with the NS program manager to plan, develop, and engage in a customer outreach effort to communicate and collaborate on customer needs and seek customer input and feedback on service quality and suggested areas of im

Full-time

USD 135,000.00 - 144,497.00 per year

Service Delivery Manager

Menlo Park, California

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2d ago

What Working at Hexaware offers: Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed. Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with h

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Full-time

$120,000 - $130,000

Service Delivery Manager

Seattle, Washington

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Today

Description As the Manager - Service Center you directly lead a Team of technical support staff responsible for providing high quality, technical expertise and support to end-users. You coach your team to provide best in class customer service, empathy and communication. You will identify friction and effectively resolve or escalate customer issues. You will work across teams and with our customers to ensure high quality and positive outcomes. As a manager, you apply your proven leadership skil

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Full-time

USD 101,000.00 - 130,000.00 per year

Manager, IT Service Delivery

Warrendale, Pennsylvania

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Today

Manager, IT Service Delivery The Manager, IT Service Delivery oversees the administration and execution of Level 1 and Level 2 support teams and system configuration. This role serves as the primary IT contact for operations and clients, ensuring timely resolution of issues and continuous improvement of system configurations, including warehouse management (WM) logic and location profiling. The manager leads multiple teams of Business Systems Analysts responsible for new system implementations a

Full-time

SAP Service Delivery Manager

San Antonio, Texas

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13d ago

SAP Service Delivery Manager [15+ Years of Experience] 15+ Years of IT Experience with minimum 5 years of relevant experience managing service delivery of an SAP engagementElectric Utility experience is a plus but not mandatoryManage all aspects of IT service delivery to meet SLAs and business objectives.Act as the main point of contact for customer and stakeholders on service matters.Oversee incidents, problems, system maintenance, DR/BCP activities and change management processes.Monitor KPIs

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Contract

Depends on Experience

GPS Deploy - Senior Implementation Specialist, Service Delivery - US

New York, New York

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Today

Job#: 3013394 Job Description: JOB TITLE: Senior Implementation Specialist, Service Delivery DURATION: 6 MONTHS LOCATION: BUFFALO, NY PAY RATE: $55-$65 HOURLY Description: Must have skills: PowerEdge Rack/Tower Experience RHEL and Ubuntu OS Experience working in a larger server environment Nice to have skills; Poweredge XE server Must be detail-oriented and highly organized Support daily data center operations and activities Conduct proactive walkthroughs of the data center, monitoring for

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Full-time

USD 55.00 - 65.00 per hour

Service Delivery Manager

Spring, Texas

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25d ago

Senior Service Delivery ManagerHCLTech Spring, Texas, United States (On-site) Job Title: Service Delivery ManagerResponsibilities: Manage service delivery operations and ensure SLA compliance.Drive continuous improvement and cost optimization.Handle escalations and ensure client satisfaction.Prepare and present performance reports to stakeholders. Requirements: 10 15 years of IT experience; 5+ years in service delivery.Certifications: PMP, ITIL, Agile.Strong domain knowledge (e.g., BFSI, Cloud

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Full-time

$88,000 - $159,000

Regional Service Delivery Coordinator Full Time 2nd Shift

Montgomery, New York

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Today

1:00pm-9:30pm/Monday-Friday Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs faster. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, se

Full-time

USD 18.90 - 25.04 per hour

GPS Deploy - Senior Implementation Specialist, Service Delivery - US

Tennessee

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Today

Job#: 3014789 Job Description: JOB TITLE: Senior Implementation Specialist, Service Delivery DURATION: 6 MONTHS LOCATION: REMOTE PAY RATE: $51 - $61 HOURLY Job Description: Must have Skills : Avamar, PowerProtect DD (Data Domain), Integrated Data Protection Appliance (IDPA), PowerProtect Data Manager (PPDM), and Data Protection Advisor (DPA). Detailed Project Tasks: Administer backup policies, schedules, and retention; configure and optimize Avamar datasets, client plug-ins, and PPDM prote

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Full-time

USD 51.00 - 61.00 per hour

Service Delivery Manager Cybersecurity

King of Prussia, Pennsylvania

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17d ago

Service Delivery Manager CybersecurityHCLTech King of Prussia, Pennsylvania, United States (On-site) Job Title: Onsite Service Delivery Manager Cybersecurity (Life Sciences) Location: Onsite (Customer Location)- King of Prussia, PA Role Overview: The Onsite Service Delivery Manager (SDM) will be responsible for overseeing and ensuring the successful delivery of cybersecurity services to a strategic Life Sciences customer. The SDM will act as the single point of contact for the client, managing

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Full-time

$88,000 - $159,000

Service Delivery Manager- Bilingual

No location provided

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Today

SummaryWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to w

Full-time

USD 95,859.00 - 115,000.00 per year

Technical Service Delivery Manager-- Hadoop

San Jose, California

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15d ago

Position: Technical Service Delivery ManagerLocation: OnsiteExperience: 12+ YearsSkills: Hadoop, BigQuery, AI/ML, Cloud Platforms, Team Management (Onshore/Offshore) We are seeking a highly skilled Technical Service Delivery Manager with strong hands-on experience in Hadoop, Google BigQuery, and knowledge of AI/ML technologies. This role requires a seasoned leader capable of managing large-scale data platforms, ensuring seamless service delivery, and coordinating with onshore and offshore teams

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Contract, Third Party

Depends on Experience

IT Service Delivery Consultant Senior (MOC Technician)

Fort Meade, Maryland

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Today

Job#: 3015493 Job Description: For immediate response, please send to : Update WORD resume, desired hourly rate, and the best time to speak! Job Title: IT Service Delivery - MOC Technician Location: Anacostia - DC (Training/Clearance Read-On) and Ft. Meade, MD (Post Training) Duration: Long Term Contract (W2 Hourly) - Goes until July 2029 SHIFT AND LOCATIONS Training Schedule - Anacostia, MDMonday - Friday, 7:30 AM - 4:00 PM or 8:00 AM - 5:00 PMClearance Read-On Schedule - Ft Meade, MD (Swin

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Full-time

Service Delivery Manager

Kochi, Kerala

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Network and Security Service Delivery Manager

Portland, Oregon

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3d ago

Network and Security Service Delivery Manager A Network and Security Service Delivery Manager oversees the delivery of network and security services, ensuring they align with business needs and service level agreements (SLAs). This role involves managing Customer Expectation, Regular Operations, projects deliverables, handling Major incidents, and driving service improvements. Effective communication, technical expertise, and strong leadership skills are crucial for success. Key Responsibilitie

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Full-time

$84,000 - $148,000

SAP FICA Service Delivery Manager Remote Location

Remote

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2d ago

WALTHAM MA Job Description: >> Oversee the delivery of Application Management Services (AMS) for SAP systems >> Ensure high-quality support, compliance, and continuous improvement for a Retail customer >> Act as the primary point of contact for clients, managing service performance, team coordination, and stakeholder communication Requirements: >> 10+ years experience in SAP AMS delivery, with at least 3 5 years in a managerial role >> Strong understanding of SAP landscapes (ECC, S4HANA), AMS

Third Party, Contract

$70 - $70

IT Service Delivery Lead Quote-to-Cash (Q2C)

Vernon, California

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Today

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Overview W

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Contract

Global Service Delivery Manager I

New York, New York

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Today

Job Responsibilities:Act as Single Point of Contact (SPOC) for client(s)Responsible for day to day delivery of Service Desk, Security Administration, Deskside, Tech Staffing and/or BPO servicesProvide leadership, direction and coach/mentor team Implement, monitor and adhere to Best PracticesImplement process improvementsManage to Scope of Work and Change of ScopesAssist with new launches or new business with client(s)Assist with invoicing Additional Notes:The preceding job description has been

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Full-time

$170,000 - $180,000 /yr

IT Service Delivery Manager

New York, New York

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Today

Title: IT Service Delivery Manager Location : New York, NY Target Start Date : ASAP Type: Direct-Hire Salary : $140,000-$160,000 The Information Technology Service Delivery Manager will manage key IT initiatives in addition to managing IT budget, and service level metrics. Essential Job Functions: Manage end-to-end service delivery operations to ensure they are executed effectively and efficiently. Regularly communicate with business stakeholders to understand their needs, keep them inform

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Full-time

USD 140,000.00 - 160,000.00 per year

Service Delivery Manager

Remote or Menlo Park, California

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6d ago

Service Delivery Manager Location : Menlo Park, California Mode of work : Onsite Job Description : Service Delivery Manager is the interface between the offshore team and Client leadership. Responsible for managing the team of testers and leads, provides oversight on test practices, and suggests methods to optimize the organization's process Responsibilities - Serve as the main point of contact for the Program Manager - Host a weekly 1:1 meeting with the Client Program Manager - Serve as the fir

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Full-time

Up to $140,000

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Service delivery jobs