Service delivery jobs

Mayfield, Ohio

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6d ago

Role :: Infra Service Delivery Manager Location :: Mayfield, OH (No Remote) Type :: Fulltime Job Description Service Delivery & Operations: Own end-to-end service delivery for assigned infrastructure projects. Ensure SLAs, KPIs, and contractual obligations are met or exceeded. Monitor and manage service performance, incident resolution, and change management. Drive operational excellence through continuous improvement initiatives. Client & Stakeholder Management: Act as the primary point of cont

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Full-time

Depends on Experience

Infra Service Delivery Manager

Mayfield Heights, Ohio

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6d ago

Job DescriptionInfra Service Delivery Manager Service Delivery & Operations: Own end-to-end service delivery for assigned infrastructure projects. Ensure SLAs, KPIs, and contractual obligations are met or exceeded. Monitor and manage service performance, incident resolution, and change management. Drive operational excellence through continuous improvement initiatives.Client & Stakeholder Management: Act as the primary point of contact for client stakeholders. Conduct regular service revie

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Full-time

$80,000 - $100,000

ServiceNow HR Service Delivery Developer

Santa Clara, California

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Today

Date Posted: 10/29/2025 Hiring Organization: Rose International Position Number: 490740 Industry: IT Company/Software Job Title: ServiceNow HR Service Delivery Developer Job Location: Santa Clara, CA, USA, 95054 Work Model: Onsite Shift: 8 - 5 PT Employment Type: Temporary FT/PT: Full-Time Estimated Duration (In months): 7 Min Hourly Rate($): 80.00 Max Hourly Rate($): 100.00 Must Have Skills/Attributes: CSS, HTML, JSON, ServiceNow Experience Desired: ServiceNow development and administr

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Full-time

USD 80.00 per hour

Service Delivery Manager

Waukegan, Illinois

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29d ago

Service Delivery Manager Proven work experience as an operations manager or in a similar leadership role in IT support.Strong leadership, communication, and interpersonal skills.Excellent organizational and problem-solving abilities.Experience with budgeting, forecasting, and financial data analysis.Familiarity with IT systems, including PC hardware, software, operating systems (Windows, macOS), and network technologies.Knowledge of operational effectiveness, quality control, and process improve

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Full-time

$66,000 - $124,000

Service Delivery Manager

Portland, Oregon

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Today

Job Description ECS is seeking a Service Delivery Manager to work in our Portland, OR office. The Service Delivery Manager will provide oversight and management of service delivery on a federal cybersecurity program, reporting to the Program Manager and serving as a core member of the program management team. This role ensures delivery performance, service level compliance, and coordination across technical and security operations teams and acts as a central point for reporting, scheduling, an

Full-time

IT Service Delivery Project Manager

Remote

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Today

We are seeking a dynamic and proactive individual to support multiple projects in our IT Governance, Risk and Compliance department. This role involves working closely with department leaders to ensure successful completion of project-related activities, timely filing of project status reports and coordination of problem resolution activities. The successful candidate will be expected to work independently to clear any roadblocks using their organization skills, communication skills and influenc

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Contract

Depends on Experience

Talent Service Delivery Lead

Hybrid in McLean, Virginia

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Today

REMOTE W/15-20% TRAVEL 3-5 years of experience with Oracle HCM Cloud, with hands-on implementation experience in the Help Desk module. Ability to travel 15-20%. Proven track record of configuring Oracle HCM Help Desk, including workflow design, SLAs, queues, and knowledge management Strong understanding of HR processes, case management, and associate service delivery. Experience with chatbot integrations. Familiarity with ServiceNow, HR Help Desk and other HR support platforms. Background in cha

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Third Party, Contract

Service Delivery Manager - Atlanta, GA

Atlanta, Georgia

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11d ago

Job Title : Service Delivery Manager Location : Atlanta, GA Skills & Qualifications: Bachelor s degree in engineering, Computer Science, or related field (Master s preferred).10+ years of experience in IT infrastructure delivery or program management, with strong exposure to network technologies.Proven experience in client-facing roles within IT service delivery or managed services.Strong escalation management and conflict resolution skills.Excellent communication, stakeholder management, and le

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Third Party, Contract

Depends on Experience

Service Delivery Manager - II

Hybrid in Philadelphia, Pennsylvania

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27d ago

Key Responsibilities Strategic Planning: Develop long-term cloud strategies aligned with business goals, including migration and innovation roadmaps Team Leadership: Mentor and guide cloud operations teams toward technical excellence Automation: Implement IaC practices using Terraform or CloudFormation Security Compliance: Enforce security protocols and regulatory standards (e.g., GDPR, HIPAA, SOC2) Monitoring & Troubleshooting: Ensure 24/7 system availability through proactive monitoring and in

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Contract

$75 - $80

Service Delivery Analyst

No location provided

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Today

Service Delivery Analyst Req number: R6490 Employment type: Full time Worksite flexibility: RemoteWho we areCAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right?whatever it takes. Our tailor-made solutions create lasting r

Full-time

Director of IT Service Delivery

Hybrid in Dallas, Texas

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7d ago

Overview: Responsible for leading the global IT Service Delivery and Help Desk operations, playing a critical role in shaping and executing the broader IT strategy. Oversees the design, implementation, and ongoing management of end-user services to ensure that employees operate with optimal efficiency, reliability, and security. Directs the firm s resources (people, processes, and tools) with expertise and agility, while also mentoring team members and promoting a culture that reflects the organ

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Full-time

$140,000 - $155,000

Service Delivery Manager

Kochi, Kerala

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Service Delivery Manager Hybrid

Edison, New Jersey

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Today

job summary: Randstad Digital has an opening for a Senior Service Delivery Manager/Program Manager for our enterprise client in central New Jersey. This is a salaried position which includes paid time off, holiday and sick time; Hybrid work environment location: Edison, New Jersey job type: Solutions salary: $60 - 68 per hour work hours: 8am to 5pm education: Bachelors responsibilities: IT infrastructure technical understanding Superb communication skills (written, oral)Team leadershipDe

Full-time

USD60 - USD68

ITSM Service Delivery

Remote

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Yesterday

<>Service Level Management and Availability Management ITSM Service DeliveryOverview:The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident Management, Problem (RCA) Management, Enterprise Change Management, and PagerDuty. Additionally, we are building new service offerings around Service Level Management and Availability Management. The ideal candidate will have strong Infrastructure, Cloud, and Operations experience in enterpris

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Contract, Third Party

Depends on Experience

Service Delivery Manager (Growth Opportunity)

Hybrid in Irving, Texas

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Today

Join this international organization as they remake their infrastructure to enhance their ability for Global growth. Great opportunity to enjoy the opportunities as they create opportunities for professional advancement! As the primary liaison between the business and IT, utilize your strong background in ITSM, team leadership, and customer-focused service delivery. You will oversee the delivery of IT services, ensuring high-quality support across the organization, responsible for managing servi

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Full-time

Depends on Experience

Contracts Service Delivery Manager

Miami, Florida

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Today

Job#: 2086289 Job Description: Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted. Position: Contracts Service Delivery Manager Location: Miami, FL - Onsite 3x a week Duration : 6 month contract with potential extension or conversion Position Overview: We are seeking a detail-oriented Contracts Manager with a stron

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Full-time

Logistics Service Delivery Manager

Remote

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Today

Full-time

USD 127,200.00 - 135,000.00 per year

ITSM Service Delivery Manager with ITIL certification

Remote

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5d ago

Please email me your resumes @ ()or call me on my cell . Job Title: ITSM Service Delivery Manager with ITIL certification Location: Remote Duration: 3 months extendable Job Description Service Level and Availability Management ITSM Service The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident Management, Problem (RCA) Management, Enterprise Change Management, and PagerDuty. Additionally, we are building new service offerings a

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Contract, Third Party

Depends on Experience

ITSM Service Delivery Lead (Infrastructure and Cloud Azure/AWS) - Remote - 6 Months Contract - Direct Client

Remote

•

Today

Service Level and Availability Management ITSM Service Delivery The Global Hosting Service Delivery team is responsible for managing Infrastructure Operations, including Major Incident Management, Problem (RCA) Management, Enterprise Change Management, and PagerDuty. Additionally, we are building new service offerings around Service Level Management and Availability Management. The ideal candidate will have strong Infrastructure, Cloud, and Operations experience in enterprise environments and po

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Third Party, Contract

Depends on Experience

Field Service Technology Delivery Lead Manager

Remote or Chicago, Illinois

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Today

We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services

Full-time

USD 94,400.00 per year

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Service delivery jobs