Service desk jobs in Alabama

Remote

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Today

Job Title: Jr. Service Desk Analyst Location: Remote 80% remote / up to 20% onsite (NYC) Duration: 12 Months contract (possible of extension) Jr. Service Desk Analyst Weekend shift: Saturday & Sunday 8 AM 9 PM + Monday 8 AM 8 PMApproximately 80% remote / up to 20% onsite (onsite unlikely but asking questions)Candidate must be able to report to the office within 48 hours when required1 3 years Service Desk/technical support experienceServiceNowBomgar/remote desktop toolsHardware/software trouble

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Contract

Depends on Experience

Service Desk Specialist

Remote

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Today

Demonstrates a range of technical understanding to independently resolve routine and non-routine issues on software and/or hardware Ability to identify trends and makes suggestions for technical modifications to solve future problems. Ability to consult with clients and other IT professionals to resolve technical problems and ensure client satisfaction. Ability to document solutions that solve client problems and clearly presents these solutions. Analysis of technical and user documentation

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Third Party, Contract

50 - 55

Service Desk Analyst

Remote or New York, New York

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Today

job summary: We are seeking a customer-focused and detail-oriented Service Desk Analyst to serve as front-line, Level 1 IT support across a large healthcare network and corporate offices. In this role, you will be responsible for monitoring and responding to incoming requests across multiple channels including phone, email queues, and automated service portals during your assigned tour. location: Telecommute job type: Contract salary: $26 - 32 per hour work hours: 9am to 5pm education: No

Contract

USD26 - USD32

Jr. Service Desk Analyst

Remote or New York, New York

•

Today

job summary: We are seeking a motivated, customer-focused Junior Enterprise Service Desk Analyst to provide Level 1 IT support across a comprehensive regional healthcare network, including hospitals, community health centers, long-term care facilities, and administrative offices. This entry-level position is ideal for candidates looking to sharpen their communication, technical troubleshooting, and customer service skills while building a strong foundation in healthcare IT operations. location:

Contract

USD23 - USD27

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Service Desk Representative

Remote

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Yesterday

Title: Service Desk Representative Location: Remote - Mountain Time Zone Job Type: Contract (12 Months) Compensation: $18-21 per hour W2 Industry: Renewable Energy Schedule: Monday Friday, 7:00am 4:00pm MT About the Role Our client, a leading organization in the renewable energy industry, is seeking a Service Desk Representative to join their internal technology support team. This role supports corporate employees by resolving a wide range of technical issues that impact day-to-day business o

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Contract

Depends on Experience

IT Service Desk Technician

Remote

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Today

Mission Support Services (MSS) is seeking an IT Service Desk Technician to join our team on a program with the Leidos QTC Health Services IT Support and the Leidos IT Service Desk that provides Tier 1 Service Desk support and 24x7x365 support staff. The IT Service Desk Technician will be responsible for answering inbound and outbound contacts, documenting the contact details within the ticketing system(s), and providing our customers with timely and accurate responses. This will require the indi

Full-time

USD 31,850.00 - 57,575.00 per year

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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20d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Cloud Service Desk Engineer

Remote

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Today

About DMI DMI is a leading provider of digital services and technology solutions, headquartered in Tysons Corner, VA. With a focus on end-to-end managed IT services, including managed mobility, cloud, cybersecurity, network operations, and application development, DMI supports public sector agencies and commercial enterprises around the globe. Recognized as a Top Workplace, DMI is committed to delivering secure, ef?cient, and cost-effective solutions that drive measurable results. Learn more at

Full-time

USD 78,537.00 per year

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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26d ago

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract

$20 - $28

Clinical Service Desk-Helpdesk-REMOTE-US

Remote

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20d ago

Company Overview: Req ID: 382793 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be requi

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Contract

$20 - $25

Clinical User Experience Analyst-# 26-19735

Remote

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6d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Atlassian Architect-W2-Remote

Remote

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5d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

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Contract

Depends on Experience

Technical Help Desk Associate

Remote

•

Today

APN Consulting has an immediate need for a direct client requirement: Role: Help Desk Associate Location: Chantilly VA or Alpharetta GA or NYC or US Remote Duration: Contract Job Description Candidate will work as a technical support person and will have following responsibilities.Daily responsibilities will include answering member''s phone inquiries, monitor and check emails.Experience in creating incidents using Service Now or other ticketing system.Extensive password reset and web applicati

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Contract, Third Party

$21

IT Security Administrator

Remote

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Today

Job Title: IT Security Administrator Job ID:26-04004 Location: Remote Duration: 06 months on W2 contract Must Haves We are not looking for a seasoned veteran.1-3 years identity management experience is the ideal profileITIL certification is mandatory. Job Summary The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate

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Contract

$46 - $54

IT EUX Junior Engineer I - Remote US Only

Remote

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Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

IT Security Administrator

Remote

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7d ago

Must Haves:We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security

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Contract

Depends on Experience

IT - OIT - Network Technician

Montgomery, Alabama

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Today

Job Description JOB DESCRIPTION Job Requisition: Network Operations Support Technician (3rd Shift) - Must be able to train for 2 weeks on 2nd shift, then 2 weeks on 1st shift before they begin their time on 3rd shift working from 12am to 8am. 10 days on, 4 days off, 5 days on, 2 days off, then repeat. Contract Length: 3- 6 months -Temp to hire Work Location: Montgomery AL -Onsite Position Overview: This is a full-performance level role involving applied and developmental technical work in data

Full-time

Help Desk Technician (HDA)

Montgomery, Alabama

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Today

Job Summary: The Field Assistance Services (FAS) team is located at Gunter AFB, Alabama. It is a high-ops tempo support service desk responsible for providing 24/7/365 help desk support for a multitude of Air Force systems and serves as the initial contact for reporting technical issues for field users worldwide. FAS Team members will be expected to support 24-hour operations. Responsibilities: Provide help desk support for all supported applications via phone/email. Troubleshoot/diagnose custo

Full-time

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

Service desk jobs in Alabama, USA