Service desk Jobs in Alabama

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IT Service Desk Analyst (EPIC)

PamTen Inc

Remote

Contract

Project Description:Provide at-the-elbow support for a major EPIC go-live to healthcare employees of a large network of hospitals. This role will be a part of the Clinical IT helpdesk staff that supports the core functions of Epic applications. You will be required to triage the EPIC tickets to the various EPIC applications support groups. Work with the support groups to document the triage workflow and processes in the knowledge database. Learn how the Epic system is used in a clinical setting.

Service Desk Analyst II (Remote)

Milliman IntelliScript

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst II (Remote)

Milliman IntelliScript

Remote

Full-time

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript

Service Desk Analyst

ITC Infotech (USA), Inc

Remote

Contract

Job Summary We are seeking a motivated and detail-oriented IT Help Desk Agent to provide technical support to staff for healthcare service provider. The ideal candidate will have hands-on experience handling calls from Healthcare professionals, troubleshooting hardware, software, and network issues, with a focus on ensuring minimal downtime in a fast-paced healthcare environment. This role requires excellent customer service skills, the ability to prioritize tasks, and a basic understanding of I

Technology Service Desk Project Manager (Team Lead) (with ACE Experience) | DC metro (Hybrid)

Isoftech Inc

Remote or Washington, District of Columbia, USA

Contract

Position: TSD Project Manager I (Team Lead) w/ACE Experience Work Location:DC Metro (Preferred), Orlando & San Antonio The Account Service Desk (ASD) Team Lead ensures customer-focused technology service desk support in the Automated Commercial Environment (ACE) space. Provides Tier II support for the ACE dealing with trade facilitation, trade compliance and trade enforcement. ACE is the commercial trade processing system developed to become the single window through which international traders

Senior IT Service Desk Engineer

Coinbase

Remote

Full-time

Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the

Knowledge Manager

Prudent Technologies and Consulting

Remote

Third Party, Contract

Job Description The position in question is the Knowledge and Cyber Lead, a role that is pivotal for the strategic oversight, organization, and continuous improvement of our knowledge base, with a strong emphasis on cybersecurity awareness and best practices. This role is essential for ensuring the accuracy, clarity, and alignment of Global Service Desk processes with security protocols. Key responsibilities of the role include: Driving cybersecurity awareness by integrating threat prevention an

Salesforce Developer/System Specialist (Intermediate role)

TechNix LLC

Alexander City, Alabama, USA

Third Party, Contract

Position: Salesforce Developer/System Specialist (Intermediate role) Duration: 1 year Location: Montgomery, AL (Onsite from day 1) Job Description: Skills Required: Intermediate professional level role. Develops solutions requiring analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area. Works on one or more projects as a project team member or occasionally as a proje

Client looking for EHR Helpdesk Analyst at Remote

Stellar IT Solution

Remote or Durham, North Carolina, USA

Full-time, Third Party, Contract

Our Fortune 500 client is looking for an EHR Helpdesk Analyst to work on their project based out of Raleigh, NC / Remote. Job Title: EHR Helpdesk Analyst Location: Raleigh, NC / Remote Duration: 12months Job Description: The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across 13 state-operated behavioral healthcare facilities. This role provides technical support to clinical and administrative sta

Active Directory Admin

Innosoul inc

Remote

Contract, Third Party

Job ID: NC-767537 Remote/Local Active Directory Account Admin/Service Desk Analyst (15+) with multi-site/multi-domain, account/access management, security, ServiceNow incident management experience Location: Raleigh NC (NCDOT) Duration: 12 Months Skills: Advanced level resource with specialized knowledge and experience in account management administering Active Directory. Required 3 Years Hands-on experience administering Microsoft Active Directory 2008/2012 in a multi-site and multi-domain orga

IT Support Engineer

TEKsystems c/o Allegis Group

Birmingham, Alabama, USA

Full-time

One of our clients in the Birmingham Area is in search of a strong IT support Engineer that's wanting to join a team and be on the path of leadership opportunities. The main components of this role will be to find someone who's strong in IT support, has worked with Microsoft Intune, Microsoft Defender, and EntraID/Active Directory. Cloud Product and systems are important to this role. These will be make or break technologies for this role. This role will be Monday through Friday 8-5pm. Also, if

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c

ISP Support Technician

TEKsystems c/o Allegis Group

Huntsville, Alabama, USA

Full-time

Job Title ISP Support Technician Top Skills Windows 10 Windows 7 Customer Service Troubleshooting Top Skills' Details 1. Windows Operating Systems 2. Call Center - Customer Service 3. Troubleshoot connection issues Job Description Provide world-class customer support for ISP partners within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and c

Sr Help Desk Supp Spec

CVS Health

Remote or Dallas, Texas, USA

Full-time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Active Directory Administration

Serenity Info Tech, Inc.

Remote

Contract, Third Party

Title: Active Directory Administration Location: Raleigh NC ( Remote ) Duration: 12 Months Client: State of North Carolina Job Description: The candidate will be allowed to work remotely until all staff return to site. At that point the candidate will be required to come onsite. ** Remote work for contractors is at the discretion of management and will be reviewed on an ongoing basis. ** DOT WILL NOT ship their equipment, so the candidate must come onsite during onboarding to pick up the state

Senior Manager, Product

Maximus, Inc.

Remote

Full-time

Description & Requirements Maximus is seeking a Senior Manager, Product. In this role you will be responsible for defining the vision, strategy and platform roadmap for the Kantata OX Resource Management platform ensuring that the platform continues to meet business objectives. This is a remote position. Essential Duties and Responsibilities: - Establishes internal standards and templates for all Specialists, Analysts, and Product Owners to use in their roles and work for the Project. - Coord

IT Help Desk Analyst 1 (evening shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Help Desk Analyst 1 (day shift) - HYBRID (2 days per week onsite)

Trinity Health

Remote or Livonia, Michigan, USA

Full-time

Employment Type: Full timeShift: Description: At least 2 days per week on-site required, in either Livonia, Michigan, or New Town Square, Pennsylvania. **NOTE: The majority of this work will be in a high volume call center style environment. **Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication. Under general supervision is responsible for providing the single point of customer contact, support or resolution of basic inquiries, requests, and problems

IT Procurement Analyst

TEKsystems c/o Allegis Group

Birmingham, Alabama, USA

Full-time

Description The IT Procurement Analyst plays a vital role in ensuring the IT department's supplier strategies drive high-quality, on-time delivery and cost-effectiveness. This position manages IT hardware and software vendors and contracts, oversees the purchasing process, and ensures efficient inventory management. Responsibilities include developing and implementing cost management practices, participating in IT procurement projects, and maintaining effective communication with IT team members

Technical Customer Support (US Remote)

Motorola Solutions

Remote or Schaumburg, Illinois, USA

Full-time

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil