Service desk jobs in Maryland

Oxon Hill, Maryland

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Today

Job#: 3014579 Job Description: Position: Service Desk Analyst Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Permanent Hire with the Client MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday through Friday Pay Rate: $26.44/hr. $55K Job Description: Our

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Full-time

Compensation information provided in the description

IT SUPPORT / Service Desk || Remote ( EST/CST)

Remote

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9d ago

HI ,Role: IT Transition Engineer (Right-to-Hire) Location:Remote (EST or CST preferred) Duration:5 Months Travel:Yes (frequency TBD) Position OverviewThe Engineer will support all IT transition and integration activities for newly acquired centers. This includes evaluating current-state environments, defining the transition strategy, and executing hands-on technical tasks to align each center with Insights IT standards. Key ResponsibilitiesConduct discovery activities and document current-state

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Contract

$30 - $40

IT Service Desk Technician

Germantown, Maryland

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Today

Key Responsibilities 1. Critical Incident Resolution Act as the final point of escalation for complex incidents escalated from Level 1 and Level 2 support.Perform in-depth technical troubleshooting and root cause analysis on multifaceted issues affecting enterprise systems, applications, and endpoints.Coordinate with network, systems, and security teams to resolve enterprise-impacting issues and restore services quickly.Participate in major incident response bridges, providing subject matter ex

Full-time

USD 90,000.00 - 100,000.00 per year

Senior Desktop Technician

Linthicum Heights, Maryland

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27d ago

Client Linthicum Heights, MD is seeking a Desktop Support Technician for a contract position. This person will provide IT support to internal users. Required: -Senior level desktop / service desk skills - troubleshooting issues regarding laptops, desktops, connectivity, and peripherals. -VIP / white glove support. -Certifications (Microsoft / A+). Desired: -ITIL certification.

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Contract

Up to $35

Service Support Analyst

Remote

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4d ago

Hi, I am Looking for Service Support Analyst for my client. This is a remote position. However, the candidate must currently live in NC and stay in NC for the duration of the engagement. Skill: Good understanding/knowledge of all applications development, maintenance and support across an IT enterprise IT experience in a distributed client/server or web services environment or equivalent experience in the IT Profession Service/Help desk experience/knowledge for software support with the preferen

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Contract

$15 - $32

Technical Support Representative I

Remote

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Today

Job Description About FIS Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. About the team We are a friendly, cooperative, and collaborative team supporting a key client in Puerto Rico. You'll learn a lot, and your te

Full-time

Help Desk Analyst

Remote or Philadelphia, Pennsylvania

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Today

Description We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization. Responsibilities: Respond promptly to service desk tickets, providing effective solutions to address

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Full-time

Technical Support Representative III: Lending Solutions

Remote

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Today

At Jack Henry, we deliver technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you'll join us. We can't do it without you. The Technical Support Representative for Jack Henry Origination will provide expert-level technical support for fin

Full-time

Account Operations Manager (Remote in US)

Remote or Columbus, Ohio

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary The Account Operations Manager serves as the strategic link between the IT department and external/internal clients. This role

Full-time

USD 93,400.00 - 133,400.00 per year

Desktop Support

Remote or Houston, Texas

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Today

Description Summary We are seeking a Monitoring and Incident Response Team Member (MIRT) to support a 24/7/365 operation monitoring network and infrastructure performance and managing incident communications. This role serves as the primary escalation point for service outages or degradations and works closely with government management to coordinate troubleshooting and stakeholder communications. Key Responsibilities Handle Tier 1/2 Service Desk escalations via tickets, phone, or Teams.Follow

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Contract

USD 30.00 - 35.00 per hour

Operations Support Center Lead

Maryland

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Today

Description & Requirements Maximus is seeking an Operations Support Center (OSC) Lead to provide expertise to a federal client in support of their mission critical systems in defense of our Homeland. As the OSC Lead you will be responsible for leading the Operations Support Center, and your staff, in delivering high-quality technical support to end users. This role involves overseeing daily operations, managing team performance, troubleshooting escalated issues, and ensuring service-level agreem

Full-time

USD 110,000.00 per year

Incident Management Analyst L1

Remote

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Today

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The comp

Full-time

Infrastructure Engineer

Rockville, Maryland

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17d ago

About Us Capital Bank N.A. is headquartered in Maryland and has been serving our communities since 1999. We stand as a publicly traded company (NASDAQ: CBNK) with over $3 billion in assets. We offer commercial and consumer banking services to clients primarily in Maryland, DC, and Northern Virginia, alongside two nation-wide lending brands; Capital Bank Home Loans and OpenSky, a credit card division that offers and services credit cards across all states. Our personalized approach to banking, pa

Full-time

USD 85,000.00 - 100,000.00 per year

Endpoint Engineering Task Lead

Rockville, Maryland

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: Professional Engineering Job Qualifications: Skills: Endpoint Management, Endpoint Monitoring, Endpoint Security, Endpoint Security Management Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: Seize your opportunity to make a personal impact as an Endpoint Engineering Ta

Full-time

USD 147,900.00 - 200,100.00 per year

IT - Consultant IV

Maryland

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Today

Job#: 3013847 Job Description: For direct inquiries, please email Apex Systems is seeking a highly technical, motivated leader to drive cloud reliability and modernize incident management. This dual role combines Site Reliability Engineering leadership with digital transformation of major incident processes. Key Responsibilities Incident Management Transformation: Redesign and implement modern incident response processes, lead major incidents, and drive blameless postmortems.Cloud SRE Leadershi

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Full-time

Organizational Change Management (OCM) Lead - SAP Focus - Insight Enterprises - Remote

Remote

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2d ago

Hi, Please find the requirement below , If you find yourself comfortable with the requirement please reply with your updated resume and I will get back to you Position : Organizational Change Management (OCM) Lead SAP Focus Location : Remote Duration :6-12 Months Interview : Phone and Skype Visa Status :, GC-EAD, Travel: 2550% to Parsippany, NJ HQ or other designated sites JobDescription: Summary: The OCM Lead will manage the people side of large-scale technology-enabled transformations, espe

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Contract

$50 - $60

Desktop Support Technician

Maryland

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Today

More About the Role: NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by f

Full-time

USD 35.00 - 38.00 per hour

FLEX Data Analyst, Infrastructure & Delivery Shared Services

Bethesda, Maryland

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Today

Job Description This is a temporary position. The Data Analyst, Infrastructure & Delivery Shared Services, is part of the Technology Experience Center chartered with supporting our organizational mission to create exceptional experiences. At Marriott we are transforming the way we manage technology; this position will support the IT Operations team with analytics supplying the team with data and insights to drive the transformation forward. You will establish a data centric continuous improvem

Full-time

USD 30.86 - 48.55 per hour

Hardware Asset Manager (CEC) - Technology Asset Management

Bethesda, Maryland

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Today

Job Description Job Description The Hardware Asset Manager - CEC Operations is a critical role within the Technology Asset Management (ITAM) function, responsible for overseeing the end-to-end hardware asset lifecycle across the Customer Engagement Centers (CECs). This includes centralized governance, operational oversight, and data integrity for all physical IT assets used across the CEC footprint. Operating in a federated model, this role will lead and enable a team of local call center techn

Full-time

USD 84,900.00 - 132,800.00 per year

Infrastructure Engineering Task Lead

Rockville, Maryland

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Today

Type of Requisition: Pipeline Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: NACI (T1) Job Family: IT Infrastructure and Operations Job Qualifications: Skills: Engineering Services, Infrastructure Engineering, Infrastructure Integration, Network Engineering, Technological Innovation Certifications: None Experience: 5 + years of related experience ship Required: No Job Description: Seize your opportunity to make a per

Full-time

USD 131,750.00 - 178,250.00 per year

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Service desk jobs in Maryland, USA