Service desk jobs in Maryland

Maryland

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Today

We are seeking a dedicated and technically proficient Service Desk Analyst. This role is responsible for handling inbound inquiries via phone, email, and chat, providing timely and effective support to end users. The scope of support ranges from simple password resets to intermediate-level troubleshooting and issue resolution. Key Responsibilities: Respond to and resolve inbound support requests across multiple channels (phone, email, chat)Provide technical assistance to end users, primarily loc

Full-time

USD 18.00 - 20.00 per hour

Service Desk Analyst

Oxon Hill, Maryland

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Today

Job#: 2084562 Job Description: For immediate response, please send to : WORD resume and best time to speak! Position: Service Desk Analyst (4 OPENINGS) Location: Oxon Hill, MD (100% ONSITE) Duration: 6 Month Contract to Hire MUST HAVE: Ability to Obtain a DHS Public Trust | Bachelor's & 2+ years OR 6+ YearsExperience with ServiceNow and/or Remedy and remote control softwareExperience installing, upgrading, and removing software Ability to work an 8-hour shift between 6am and 7:30pm, Monday

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Full-time

Compensation information provided in the description

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: We are seeking a proactive and customer-focused Service Desk Analyst to provide front-line, Level 1 IT support across a large enterprise environment. This role involves monitoring and responding to incoming service requests via phone, email, and automated ticketing systems, ensuring timely resolution and excellent customer service. The Analyst will work assigned shifts and may be required to s

Contract

$23 - $33 hourly

IT Service Desk Specialist

Odenton, Maryland

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Today

Job DescriptionDescription At Leidos, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. 1901 Group at Leidos currently has a need for a Help Desk Technician respon

Full-time

Compensation information provided in the description

Service Desk Technician Tier 1

Odenton, Maryland

•

Today

Full-time

Compensation information provided in the description

Service Delivery Manager Service Desk

Remote

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11d ago

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite an

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Full-time

$80,000 - $90,000

Service Desk Specialist- Part Time

Remote or Cleveland, Ohio

•

Today

Title: Service Desk Specialist - Part Time- 20 to 30 hours per week Location : Cleveland, OH Target Start Date : Sept. 15 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Job Description : We are seeking a customer-focused Service Desk Specialist with strong technical skills in device deployment, endpoint management, and user support. This r

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Full-time

USD 20.00 - 30.00 per hour

Program Manager

Silver Spring, Maryland

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25d ago

Our client, a highly respected Federal Integrator is seeking experienced Program Managers to join our team in supporting a federal client. The Program Manager will manage and oversee delivery and operations of one or more IT support services contracts in the Washington, DC metro area. Responsibilities: Lead and mentor a team of support staff, providing guidance, training, and performance evaluations.Allocate resources effectively to meet service demands, including staffing, equipment, and softw

Full-time

$160,000 - $175,000

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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10d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

Service Desk ITSM Software Administrator

Laurel, Maryland

•

Today

Description Do you thrive in a fast-paced, dynamic environment? Are you organized, reliable and pay attention to details? Are you passionate about helping users solve technical inquiries and work in a can-do customer focused team atmosphere? If so, we're looking for someone like you to join our team at APL! We are seeking a Service Desk ITSM Software Administrator who is passionate about supporting end-users on a variety of software and technical related issues. Have working knowledge of or

Full-time

USD 38.35 per hour

HR ServiceDesk Consultant

Remote

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30+d ago

Key responsibilities of consultant: QA Testing - Responsible for designing, executing, and documenting manual/automated test cases to ensure software meets quality standards. Collaborates with developers to identify, report, and resolve defects for timely, high-quality releases. ServiceNow experience Develop and manage project plans Dual role acts as Business Analyst Obtains functional requirements Responsible for system and process design for HR Service Desk Leads UAT and functional reviews Man

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Contract

Depends on Experience

IT Systems Automation Engineer (BMC TrueSight)

Remote or Hybrid

•

Today

We re hiring an IT Systems Automation Engineer (BMC TrueSight) for a fully remote, long-term contract. In this role, you ll develop and maintain automated workflows and service requests within BMC Helix and TrueSight Orchestrator, helping streamline enterprise IT operations. If you have expertise in BMC tools, XML, PowerShell, and a background in systems automation, this is an opportunity to make an impact! This is a fully remote position but candidates must live and work within the 48 contiguou

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Contract

DOE

service Desk/helpdesk

Remote

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5d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

Helpdesk Analyst

Baltimore, Maryland

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Today

Our client is seeking a highly motivated and technically skilled Service Desk Analyst. This role is primarily responsible for providing first-line technical support via phone to approximately 175 clients. The successful candidate will utilize the ConnectWise ticketing system to manage and resolve a wide range of technical issues, including but not limited to printer malfunctions, network connectivity, Windows 10 troubleshooting, and VPN support. Following initial training, the analyst may be req

Full-time

USD 45,000.00 - 55,000.00 per year

Jira Developer

Remote

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5d ago

Job Purpose: Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment. Develop and optimize JQL queries, workflows, automations, and permissions to support business operations. Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions. Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations. Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service

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Contract, Third Party

$65 - $70

Help Desk Support Specialist I - Remote

Remote or San Diego, California

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Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

Help Desk Support Spec

Remote

•

Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Main Console Operator

Remote or Frankfort, Kentucky

•

Yesterday

Role Overview We're seeking a dedicated IT Operations Support Specialist to join a high-performing technical team focused on systems monitoring and service desk support. This role is ideal for someone with a strong troubleshooting mindset, excellent customer service skills, and a passion for keeping mission-critical systems running smoothly. Shift Schedule Monday-Friday: 1pm-9:30pm Key Responsibilities Monitor enterprise-wide systems and respond to alertsProvide Tier 1 support and assist wi

Full-time

USD 19.00 - 23.00 per hour

Jira Developer

Remote or Hybrid

•

Today

Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus While Atlassian Access is primarily managed by another team member, a basic understanding of A

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Contract

BASED ON EXPERIENCE

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Service desk jobs in Maryland, USA