Service desk jobs in Massachusetts

Remote

•

Yesterday

We are hiring for Service Desk Manager to support our client Company Name: - JTSi (Johnson Technology Systems, Inc.) Title: Service Desk Manager Position Location: Remote Citizenship: US Person JTSi is seeking a Service Desk Manager to provide daily supervision and direction to staff who are responsible for 24/7 service desk activities related to SAP Managed Cloud Operations in the areas of SAP software solutions, OS & database management, monitoring solutions, ansible automation, and documenta

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Full-time

Depends on Experience

IT Service Desk Analyst

Remote

•

Today

Title : IT Service Desk Analyst Location : Remote Job Descriptions Below: Candidate needs to have at least 3-5 years of experience in handling incidents / requests over calls from US callers.Must have experience in performing L1 tasks in Active Directory such as Account unlock, Password resets, creating accounts, Distributions lists and security groups.Experience in installing Applications.knowledge on service desk functionsGood customer service mindset and customer handling skillsDocumenting pr

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Full-time

Up to $17

US IT Service Desk Manager - Norwood - Greater Boston - $140k

Norwood, Massachusetts

•

Today

Work for a global leader in the energy industryLead the US IT Helpdesk across multiple locations About Our Client This organization is an industry leading manufacturing organization with locations across the US and around the world. Job Description This position is for a talented and experienced IT Service Desk Manager to join this organization. The successful candidate will lead all IT operations & IT infrastructure, manage a team, and be responsible for all hardware, software, networking a

Full-time

Service Desk Analyst

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: We are seeking a proactive and customer-focused Service Desk Analyst to provide front-line, Level 1 IT support across a large enterprise environment. This role involves monitoring and responding to incoming service requests via phone, email, and automated ticketing systems, ensuring timely resolution and excellent customer service. The Analyst will work assigned shifts and may be required to s

Contract

$23 - $33 hourly

Sr Service desk

Plymouth, Massachusetts

•

Today

Job title:- Sr Service desk Job location:- Plymouth, MA onsite position Job description:- You might really grab our attention if you can: 4 years of Phone support experience Mandatory 4 years of Windows Technical Service desk experience is necessary. Experience and Level 3 Expertise knowledge Windows 10, Window 11 Knowledge in windows buildout knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceNow etc., User p

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Full-time

IT Systems Automation Engineer (BMC TrueSight)

Remote or Hybrid

•

Today

We re hiring an IT Systems Automation Engineer (BMC TrueSight) for a fully remote, long-term contract. In this role, you ll develop and maintain automated workflows and service requests within BMC Helix and TrueSight Orchestrator, helping streamline enterprise IT operations. If you have expertise in BMC tools, XML, PowerShell, and a background in systems automation, this is an opportunity to make an impact! This is a fully remote position but candidates must live and work within the 48 contiguou

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Contract

DOE

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

•

Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

Jira Developer

Remote

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8d ago

Job Purpose: Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment. Develop and optimize JQL queries, workflows, automations, and permissions to support business operations. Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions. Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations. Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service

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Contract, Third Party

$65 - $70

Help Desk Support Specialist I - Remote

Remote or San Diego, California

•

Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

IT Service Delivery Specialist (Only W2 Position)

Acton, Massachusetts

•

Today

Title: IT Service Delivery Specialist (Only W2 Position) Duration: 6+ Months Location: Acton, MA Position Overview: The IT Service Delivery Specialist is responsible for supporting the daily IT operations of Insulet Corporation as part of the North America IT Service Delivery Team. This hands-on position is a member of the broader Global IT Service Delivery Team and will work closely with the IT Service Delivery staff to improve productivity, quality of service, and customer satisfaction by prov

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Contract

$30 - $35

Jira Developer

Remote or Hybrid

•

Today

Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus While Atlassian Access is primarily managed by another team member, a basic understanding of A

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Contract

BASED ON EXPERIENCE

IT Service Delivery Specialist

Acton, Massachusetts

•

Today

RESPONSIBILITIES: Kforce has a client in Acton, MA that is seeking an IT Service Delivery Specialist to support daily IT operations as part of a North America-based team. This hands-on role provides Tier 1 and 2 technical support to both local and remote users across corporate, manufacturing, R&D, and field environments. Key Responsibilities: * Provide technical support for PCs, Macs, mobile devices, and enterprise applications * Troubleshoot hardware, software, network, and telecom issues * Ma

Contract

$23.00 - $33.30 hourly

service Desk/helpdesk

Remote

•

8d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

Technical Customer Support (US Remote)

Remote or Schaumburg, Illinois

•

Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 70,000.00 - 75,000.00 per year

Travel Network Technician

Brookline, Massachusetts

•

Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 21.78 - 31.08 per hour

Major Incident Manager (Part-Time)

Remote

•

6d ago

Major Incident Manager Parttime, weekend shift Shift/Day Requirements: (2) 12 hours weekend shifts - Friday11pm EST to 11am and Saturday 11pm to 11am Fully Remote: Candidates Must be Local to CST or EST Description: Preferred Skills: Logical reasoning skills, Service Now skills, Help Deskexperience The primary purpose of the Major Incident Manager role is to ensure thatimpacting incidents are managed effectively and professionally, resulting inthe restoration of normal service quickly, efficient

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Contract

$0 - $0

Help Desk Specialist - SBG

Remote or Virginia

•

Today

Job Details Level: Experienced Job Location: SBG REMOTE POSITION - Anywhere, VA Position Type: Full Time Education Level: 2 Year Degree Salary Range: Undisclosed Travel Percentage: Up to 25% Job Shift: Day Job Category: Information Technology Description SBG, a DSS, Inc. company, specializing in engineering, information technology, cyber-security, intelligence, and training, is looking for a hard-working results-oriented Help Desk Specialist. The ideal candidates for this position have strong

Full-time

Principal Network Engineer/Analyst (Remote)

Remote

•

Today

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with exceptional people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Parsons is looking for an amazingly talented Principal Network Engineer/Analyst to j

Full-time

USD 100,900.00 - 176,600.00 per year

IT Support Specialist II - Remote (AZ)

Remote or Tempe, Arizona

•

Today

What's Under the Hood DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership. The DriveTime Family of Brands spans across DriveTime, Bridgecrest and SilverRock. You can find us at th

Full-time

Network Engineer, IT Infrastructure

Remote or Hybrid in Braga, Braga

•

Today

Why Ryan? Competitive Compensation and BenefitsHome Office StipendBusiness Connectivity Reimbursement (Phone/Internet)Gym Membership or Equipment ReimbursementLinkedIn Learning SubscriptionFlexible Work EnvironmentTuition Reimbursement After One Year of ServiceAccelerated Career PathAward-Winning Culture & Community Outreach The Network Engineer is responsible for architecting, designing and managing all facets of Network Administration, Telephone Systems, and Video Administration for Ryan. Ro

Full-time

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Service desk jobs in Massachusetts, USA