Service desk jobs in Massachusetts

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

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Yesterday

Company Overview: Req ID: 382288 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Job Description: All candidates are required to be shift flexible. Night, weekend, and/or holiday work will be required. Schedule can be changed as per client and business requirements or training needs. Additionally, overtime may be required depending on b

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Contract, Third Party

$20 - $25

Clinical Service Desk Helpdesk (EMR Systems Support) Associate - Remote Role

Remote

•

Yesterday

Easy Apply

Contract

$20 - $25

Service Desk Agent

Remote

•

Yesterday

Position: Service Desk Agent 100% Remote Hiring: W2 Contract / Fulltime Job Description: Position Summary: Level 1 Service Desk Agent will: Provide initial support for customer requests via telephone, email, chat, or other available means of contact to the Support CenterQuickly assesses the user s issue and provides first level support for problem resolution. Document information specific to the resolution and escalates unresolved issues expeditiously to the appropriate areaRequire familiarity

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Full-time

Depends on Experience

Technical Support Service Desk-REMOTE

Remote or Fargo, North Dakota

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Today

Req ID: 387464 NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. Position Overview: We are seeking a Technical Support Service Desk Associate to join our healthcare team and provide exceptional support to our customers. This role involves providing comprehensive support technical assistance to our healthcare customers. The ideal candida

Full-time

USD 37,944.00 - 71,300.00 per year

IT Service Desk Technician II

Newton, Massachusetts

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Today

At Materion, everyone is included, respected and offered opportunity to grow. Join us! We are seeking a skilled IT Service Desk Technician (Level 2) to provide both IT and Operational Technology (OT) support to non-technical end-users in a fast-paced, manufacturing or industrial environment. This position involves delivering in-person and remote support, independently performing device setup, troubleshooting, maintenance, and upgrades across a range of hardware and software platforms. The tech

Full-time

USD 28.00 - 38.00 per hour

Service Desk Manager

Remote

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Today

Technical Leadership Manage a team handling complex, multi-system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems).Oversee deep-dive investigation of incidents that cannot be resolved by Tier 1/2.Guide root-cause analysis and create remediation plans for recurring identity issues.Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validation, wor

Full-time

Clinical User Experience Analyst-# 26-19735

Remote

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22d ago

Duration: 2+ Years Role OverviewClient is seeking a Clinical User Experience Analyst with a strong Project Management background to support the Clinical Information System (CIS) Consolidation Project. The role sits at the intersection of clinical user experience, IT Service Management (ITIL), Service Desk optimization, and formal project management.Key ResponsibilitiesEngage directly with clinicians and clinical end users across various settings to gather user-experience, workflow, and service r

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Contract

$80 - $90

Customer onboarding

Remote

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10d ago

Immediate need for a talented Customer onboarding . This is a 06+ months contract opportunity with long-term potential and is located in Farmington, MI (Remote). Please review the job description below and contact me ASAP if you are interested. Job ID:26-22859 Pay Range: $16/hr - $17/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Note :Remote Farmington, MI 4

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Contract

$16 - $17

Atlassian Architect-W2-Remote

Remote

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21d ago

Mandatory skills: Experience with Atlassian Suite (Jira, Agile, Confluence, Service Desk, On Demand / Cloud, JIRA Portfolio, Jira Align and ServiceNow, Python Job description: Experience with Administering Jira/Confluence Applications in the Atlassian Tools Experience with Jira, Confluence & Jira Service Desk Configurations Able to Mentor the Product Managers, Project Managers and Engineering Teams roles and Project Permissions and Onboarding the new team members Created the SOP on Atlassian

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Contract

Depends on Experience

HelpDesk Lead

Remote

•

Today

Position 1: Job Title: Help Desk Lead Office 365 Location:100% Remote Visa:Any Rate:$25.00/Hour W-2 OR $30.00/Hour C2C Interview Process:Video (2 Rounds) Work Schedule:100% Remote Job Description: - Lead and manage the Help Desk team and day-to-day IT support operations. - Provide Level 2/3 technical support for end-user hardware, software, and access issues. - Strong hands-on experience with Microsoft Office 365/Microsoft 365 is required. - Troubleshoot Outlook, Teams, SharePoint, OneDrive, an

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Contract

Depends on Experience

Helpdesk Agent

Remote or Dayton, Ohio

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Today

Responsibilities As a Helpdesk agent, you will be responsible for providing technical support to end-users, resolving IT issues, and maintaining the overall functionality of computer systems within an organization. This role requires a combination of remote assistance through the help desk and on-site support to address hardware and software-related problems. This is a full-time, onsite position based at our client's location in Dayton, OH. Qualifications 2+ years of experience in a Help Desk

Full-time

IT EUX Junior Engineer I - Remote US Only

Remote

•

Today

IT EUX Junior Engineer I - Remote US Only Department: Blue Mantis Employment Type: Full Time Location: Remote Description The EUX Junior Engineer I provides support to all Managed Services contracted clients. The analyst is responsible for first level technological problem determination, problem/incident recording, and problem resolution to issues reported by customers. The EUX Junior Engineer I is the front line in the Help Desk Call Center and is responsible for providing technical suppor

Full-time

IT Security Administrator

Remote

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23d ago

Must Haves:We are not looking for a seasoned veteran. 1-3 years identity management experience is the ideal profile. ITIL certification is mandatory. Job Description: The IT Security Administrator will be responsible for day to day activities surrounding general user id administration and access controls/resource authorization requests across multiple environments/systems. The successful candidate will also have an opportunity to further advance and broaden their skill sets/Information Security

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Contract

Depends on Experience

IT Support Specialist - Hardware & Operations

Waltham, Massachusetts

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Today

Pay Rate Low: 33 | Pay Rate High: 37 Position Summary The Contract IT Support Specialist provides hands-on technical support for computer hardware, end-user equipment, shipping and deployment activities, and basic IT administration within office and manufacturing areas. This role is responsible for preparing, configuring, installing, and maintaining computers and peripherals, as well as supporting the organization's day-to-day technology operations. Location(s): 1 opening in Waltham, MA. 1 open

Full-time

USD 33.00 - 37.00 per hour

Help Desk Support/Help Desk Specialist I (Remote)

Remote or Tucson, Arizona

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Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support / Help Desk Specialist I to join their team in Tucson, AZ. This is a remote position. Responsibilities: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and on line requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$17 - $25 hourly

Hybrid IT Administrator - Beverly, MA - MSP Experience - $120k

Beverly, Massachusetts

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Today

Work for a global medical device manufacturerJoin a company making a real difference with excellent benefits About Our Client The company is a leading medical device manufacturer with multiple locations across the world, and an office HQ in Beverly, MA. They make a real difference in their field, and they're currently rapidly growing their IT division. They have fantastic benefits and offer candidates an excellent long-term career opportunity! Job Description The IT Administrator's responsib

Full-time

USD 90,000.00 - 120,000.00 per year

AV Systems Engineer II

Worcester, Massachusetts

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Today

JOB TITLE AV Systems Engineer II LOCATION Worcester DEPARTMENT NAME AV Systems DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Assist with the design, installation, and support of campus Audio Visual (AV) equipment and infrastructure critical to course delivery, project collaborations, and campus events. JOB DESCRIPTION Under direction of team lead, purchase, configure, and install AV equipment, systems, and solutions targeted for permanent or temporary use accor

Full-time

USD 55,400.00 - 68,500.00 per year

Tier 1 Desktop Support

Remote or Colorado Springs, Colorado

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Tier 1 Desktop Support in Colorado Springs, CO. Overview: We are seeking a Tier 1 IT Support Specialist to provide day-to-day technical support and user administration. This role will focus on basic user account management, ticket resolution, Microsoft 365 support, and general Windows troubleshooting. The ideal candidate will have experience in a Help Desk, Service Desk, or customer support environment and be comfortable assisting users w

Contract

$20 - $30 hourly

Help Desk Specialist

Remote or Jacksonville, Florida

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Today

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic s

Full-time

USD 25.00 - 28.00 per hour

AI / Automation Engineer

Remote or Richmond, Virginia

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Today

This role is contingent upon a contract award. ICF is seeking an AI / Automation Engineer to design, build, and continuously improve the AI-enabled and automated capabilities that power service delivery for a federal technology program. Reporting to the Service Desk Manager, this role is responsible for the technical build-out of Tier Zero self-service tools, virtual agents, intelligent routing systems, and predictive maintenance capabilities that reduce human intervention and improve the end-us

Full-time

USD 108,006.00 - 183,610.00 per year

Service desk jobs in Massachusetts, USA