Service desk jobs in Massachusetts

US IT Service Desk Manager - Norwood - Greater Boston - $140k

Norwood, Massachusetts

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Today

Work for a global leader in the energy industryLead the US IT Helpdesk across multiple locations About Our Client This organization is an industry leading manufacturing organization with locations across the US and around the world. Job Description This position is for a talented and experienced IT Service Desk Manager to join this organization. The successful candidate will lead all IT operations & IT infrastructure, manage a team, and be responsible for all hardware, software, networking a

Full-time

Service Desk Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Service Desk Analyst in New York, NY. Summary: We are seeking a proactive and customer-focused Service Desk Analyst to provide front-line, Level 1 IT support across a large enterprise environment. This role involves monitoring and responding to incoming service requests via phone, email, and automated ticketing systems, ensuring timely resolution and excellent customer service. The Analyst will work assigned shifts and may be required to s

Contract

$23 - $33 hourly

Sr Service desk

Plymouth, Massachusetts

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Yesterday

Job title:- Sr Service desk Job location:- Plymouth, MA onsite position Job description:- You might really grab our attention if you can: 4 years of Phone support experience Mandatory 4 years of Windows Technical Service desk experience is necessary. Experience and Level 3 Expertise knowledge Windows 10, Window 11 Knowledge in windows buildout knowledge with the following: Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM etc., ITSM ticketing tools such as Ivanti, ServiceNow etc., User p

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Full-time

Service Delivery Manager Service Desk

Remote

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11d ago

Sonata Software Overview In today's market, there is a unique duality in technology adoption. On one side, extreme focus on cost containment by clients, and on the other, deep motivation to modernize their Digital storefronts to attract more consumers and B2B customers. As a leading Modernization Engineering company, we aim to deliver modernization-driven hypergrowth for our clients based on the deep differentiation we have created in Modernization Engineering, powered by our Lightening suite an

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Full-time

$80,000 - $90,000

Service Desk Specialist- Part Time

Remote or Cleveland, Ohio

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Today

Title: Service Desk Specialist - Part Time- 20 to 30 hours per week Location : Cleveland, OH Target Start Date : Sept. 15 Type: (C, CTH, D) C Pay Rate / Salary (Ranges OK) : $20-$30/HR Travel to 13 client local locations within Cleveland is required Candidates must have their own transportation and mileage will be reimbursed Job Description : We are seeking a customer-focused Service Desk Specialist with strong technical skills in device deployment, endpoint management, and user support. This r

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Full-time

USD 20.00 - 30.00 per hour

Service Desk Analyst, Remote

Remote or Hybrid in Los Angeles, California

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10d ago

A large Los Angeles healthcare system of hospitals, clinics, and primary care providers is looking to hire a Service Desk Agent for a 6-month contract. The role can fully remote but must live within 50-100 miles of 90032. Must be available to work 3rd shift (11:00pm-7:30am). The hours will cover 3 shifts: 8am-4:30pm (1st), 3pm-1130pm (2nd), and 11pm-7:30am (3rd).Service Desk Agent I is responsible for supporting the end user community at the hospitals and clinic locations. This position will pro

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Contract

$25 - $27

HR ServiceDesk Consultant

Remote

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30+d ago

Key responsibilities of consultant: QA Testing - Responsible for designing, executing, and documenting manual/automated test cases to ensure software meets quality standards. Collaborates with developers to identify, report, and resolve defects for timely, high-quality releases. ServiceNow experience Develop and manage project plans Dual role acts as Business Analyst Obtains functional requirements Responsible for system and process design for HR Service Desk Leads UAT and functional reviews Man

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Contract

Depends on Experience

IT Service Desk Analyst (100% Remote)

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce has a client that is seeking an IT Service Desk Analyst. This role is 100% Remote. This position will start as a contract to hire, then eventually convert to a full-time/salaried position. Benefits are provided throughout the contract phase as well. Summary: We are seeking a motivated IT Service Desk Analyst to join a growing healthcare IT support environment. This role provides front-line Level 1-1.5 IT support for a large hospital system, handling inbound requests ove

Contract

$25 - $30 hourly

IT Systems Automation Engineer (BMC TrueSight)

Remote or Hybrid

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Today

We re hiring an IT Systems Automation Engineer (BMC TrueSight) for a fully remote, long-term contract. In this role, you ll develop and maintain automated workflows and service requests within BMC Helix and TrueSight Orchestrator, helping streamline enterprise IT operations. If you have expertise in BMC tools, XML, PowerShell, and a background in systems automation, this is an opportunity to make an impact! This is a fully remote position but candidates must live and work within the 48 contiguou

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Contract

DOE

service Desk/helpdesk

Remote

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5d ago

Fixing technical issues and helping users when problems arise Ensuring software licenses are up-to-date and compliant Managing the company's IT equipment and software

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Full-time

Up to $17

Jira Developer

Remote

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5d ago

Job Purpose: Design, configure, and maintain Jira Software and Jira ITSM projects in the Atlassian Cloud environment. Develop and optimize JQL queries, workflows, automations, and permissions to support business operations. Collaborate with stakeholders to gather requirements and deliver scalable Jira solutions. Utilize Jira REST APIs and scripting (HTML/JavaScript) for customizations and integrations. Work with key plugins such as ScriptRunner, JMWE, Email This Issue, Extension for Jira Service

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Contract, Third Party

$65 - $70

Help Desk Support Specialist I - Remote

Remote or San Diego, California

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Today

RESPONSIBILITIES: A client with Kforce is seeking a Help Desk Support Specialist I to join their team. This is a remote opportunity, open to anywhere within the US. Duties: * Provides support to end users for computer, application, system, device, access and hardware issues * Identifies, researches and resolves technical problems of moderate complexity * Responds to telephone, email and online requests for technical support * Documents, tracks, and monitors the problem using applicable systems

Contract

$15.00 - $25.64 hourly

IT Service Delivery Specialist (Only W2 Position)

Acton, Massachusetts

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Yesterday

Title: IT Service Delivery Specialist (Only W2 Position) Duration: 6+ Months Location: Acton, MA Position Overview: The IT Service Delivery Specialist is responsible for supporting the daily IT operations of Insulet Corporation as part of the North America IT Service Delivery Team. This hands-on position is a member of the broader Global IT Service Delivery Team and will work closely with the IT Service Delivery staff to improve productivity, quality of service, and customer satisfaction by prov

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Contract

$30 - $35

Help Desk Support Spec

Remote

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Today

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all w

Full-time

USD 17.00 - 31.30 per hour

Main Console Operator

Remote or Frankfort, Kentucky

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Yesterday

Role Overview We're seeking a dedicated IT Operations Support Specialist to join a high-performing technical team focused on systems monitoring and service desk support. This role is ideal for someone with a strong troubleshooting mindset, excellent customer service skills, and a passion for keeping mission-critical systems running smoothly. Shift Schedule Monday-Friday: 1pm-9:30pm Key Responsibilities Monitor enterprise-wide systems and respond to alertsProvide Tier 1 support and assist wi

Full-time

USD 19.00 - 23.00 per hour

Jira Developer

Remote or Hybrid

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Today

Position Overview: We are seeking a skilled Jira Developer to support and enhance our Atlassian Jira Cloud environment This role will focus on maintaining, optimizing, and expanding Jira Software and Jira IT Service Management The ideal candidate will have deep expertise in JQL, Jira administration, and automation, and will collaborate Experience with Jira on-premise to cloud migration is a strong plus While Atlassian Access is primarily managed by another team member, a basic understanding of A

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Contract

BASED ON EXPERIENCE

IT Service Delivery Specialist

Acton, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client in Acton, MA that is seeking an IT Service Delivery Specialist to support daily IT operations as part of a North America-based team. This hands-on role provides Tier 1 and 2 technical support to both local and remote users across corporate, manufacturing, R&D, and field environments. Key Responsibilities: * Provide technical support for PCs, Macs, mobile devices, and enterprise applications * Troubleshoot hardware, software, network, and telecom issues * Ma

Contract

$23.00 - $33.30 hourly

Technical Customer Support (US Remote)

Remote or Schaumburg, Illinois

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Today

Company Overview At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that's critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us buil

Full-time

USD 70,000.00 - 75,000.00 per year

Travel Network Technician

Brookline, Massachusetts

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Today

Site: Mass General Brigham Incorporated Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be par

Full-time

USD 21.78 - 31.08 per hour

Major Incident Manager (Part-Time)

Remote

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4d ago

Major Incident Manager Parttime, weekend shift Shift/Day Requirements: (2) 12 hours weekend shifts - Friday11pm EST to 11am and Saturday 11pm to 11am Fully Remote: Candidates Must be Local to CST or EST Description: Preferred Skills: Logical reasoning skills, Service Now skills, Help Deskexperience The primary purpose of the Major Incident Manager role is to ensure thatimpacting incidents are managed effectively and professionally, resulting inthe restoration of normal service quickly, efficient

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Contract

$0 - $0

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Service desk jobs in Massachusetts, USA