Support Analyst Jobs in Maryland

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Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Owings Mills, MD, USA

Full-time

Description: This is a Tier 1 IT Helpdesk Technician role supporting traders, analysts and high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal and external calls). Additionally, the customer's busy season begins in November which leads to significant increases in overall call volumes. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance

Support Center Analyst

TEKsystems c/o Allegis Group

Catonsville, MD, USA

Full-time

Description: The Support Center Analyst (SCA) serves as the first point of contact between the end users and the IT organization. The SCA is responsible for providing exceptional customer service and first-contact support. While primarily interacting with customers via telephone, the SCA also assists customers via email regarding telecommunications, networking, computer hardware and software applications, and general technical issues or concerns. The SCA is responsible for recording the details

Full Time Space Management Support Analyst SAS

SAS Retail Services

Hyattsville, MD, USA

Full-time

Full Time Space Management Support Analyst SAS SAS Retail Services provides national retail merchandising services to a host of fortune 500 CPG companies, distributors, and wholesalers, within the grocery, mass, home/hardware, and drug channels. We are looking to hire a Space Management Support Analyst who will be responsible for assisting in the execution of the Retailer's Space Management GM process. This is an entry level Space Planning position within SAS. The Support Analyst will work clos

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Owings Mills, MD, USA

Full-time

Description: This is a Tier I Helpdesk role with our client. This person will be providing internal and external technical support. The primary responsibilities of the position will include: The Help Desk Specialist answers inbound calls and emails for technical assistance from Shareholders, Participants, Associates and Vendors. The position answers calls from external customers related to accessing account information through various types of media including Internet and phone access. The posit

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Owings Mills, MD, USA

Full-time

Description: This is a Tier 1 IT Helpdesk Technician role. This role is open due replacing an existing contractor who is leaving at the end of his contract. This person will initially be trained on either internal or external support for our client depending on the training cycle. This is the internal support requires more technical knowledge. They will be supporting traders, analysts and high level executives. These individuals will be responsible for all standard IT helpdesk support duties (in

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Owings Mills, MD, USA

Full-time

Description: This is a Tier 1 IT Helpdesk Technician role at a large financial investment corporation. This role is open due replacing an existing contractor who is leaving at the end of his contract. This person will initially be trained on either internal or external support within the company depending on the training cycle. They will be supporting traders, analysts and high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal

App Support Mobile Analyst MX

Softworld, Inc.

Joppatowne, MD, USA

Contract

100% remote in Mexico and must be fluent in Spanish Role Summary: Application Support Analyst (Mobile) manages code releases, monitors Santander Bank's technology platform health and provides L2 production support. Accordingly, collaborates with IT Product's DevOps engineer teams and Service Managers to the platform's release management, production stability and suitable technical performance. Responsibilities: Support the implementation of the solutions that DevOps Engineers design. Enable

Helpdesk Support Analyst

TEKsystems c/o Allegis Group

Columbia, MD, USA

Full-time

Description: This is a Tier 1 IT Helpdesk Technician role at a large financial investment corporation. This role is open due replacing an existing contractor who is leaving at the end of his contract. This person will initially be trained on either internal or external support within the company depending on the training cycle. They will be supporting traders, analysts and high level executives. These individuals will be responsible for all standard IT helpdesk support duties (including internal

Cyberspace Event and Current Operations Situational Awareness Support Analyst

SAIC

Fort Meade, MD, USA

Full-time

Job ID: 2314540 Location: FORT MEADE, MD, US Date Posted: 2023-10-23 Category: Cyber Subcategory: Cybersecurity Ops Schedule: Full-time Shift: Day Job Travel: Yes, 10 % of the Time Minimum Clearance Required: TS/SCI with Poly Clearance Level Must Be Able to Obtain: None Potential for Remote Work: No Description SAIC is seeking a Cyberspace Event and Current Operations Situational Awareness Support Analyst out of Fort Meade, MD. This position directly supports the USCYBERCOM Joint Oper

IT Support Analyst

Dunhill Professional Search

Germantown, MD, USA

Full-time

PKI and RSA Support Engineer (IT Support Analyst) * Germantown, MD The Department of Energy (DOE) Office of the Chief Information Officer (OCIO) is looking for an experienced IT Support Analyst who will be responsible for managing a broad spectrum of duties related to the identities and credentials of people and devices. The candidate will operate as part of a larger team supporting enterprise IT services for a nationwide customer base. Familiarity with Public Key Infrastructure, smart cards,

Desktop Support Analyst

Apex Systems

Rockville, MD, USA

Full-time

Job#: 1368516 Job Description: Role: Desktop Support Analyst Location: Rockville, MD (5 days onsite) Summary: Apex Systems has an immediate opening for a Desktop Support Analyst for a large hospitality client. The role is 5 days a week onsite, and will require a skilled individual to manage hardware set up and distribution, software installation and general troubleshooting. Responsibilities: Troubleshoot and resolve PC and laptop hardware issues, install hardware including hard drives, memory,

Support Center Analyst

TEKsystems c/o Allegis Group

Catonsville, MD, USA

Full-time

Description: The Support Center Analyst (SCA) serves as a member of our customers service desk. They serve as the first point of contact between the end users and the IT organization. The SCA is responsible for providing exceptional customer service and first-contact support. While primarily interacting with customers via telephone, the SCA also assists customers via email regarding telecommunications, networking, computer hardware and software applications, and general technical issues or conce

Systems Engineer

Atlas Technica

Bethesda, MD, USA

Full-time

Position Name: Systems Engineer (Dedicated) Reports to: Client Technology Manager Location/Type: Washington D.C./Onsite Status: Non-Exempt Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our, th

Desktop Engineer

Esvee Technologies Inc

Hanover, MD, USA

Contract, Third Party

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices. Install, configure, and maintain IT systems. Monitor system performance and implement improvements, as necessary. Coordinate with vendors and other IT personnel for problem resolution. Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems. Train staff on new technologies and IT-related procedures. Doc

Desktop Support Engineer

Esvee Technologies Inc

Hanover, MD, USA

Contract, Third Party

Responsible for providing user-end support of desktop and network hardware and software issues in the regional offices.Install, configure, and maintain IT systems.Monitor system performance and implement improvements, as necessary.Coordinate with vendors and other IT personnel for problem resolution.Conduct regular system audits and software updates to Ensure the security and integrity of data, network access, and backup systems.Train staff on new technologies and IT-related procedures.Document

App Support Service Manager MX

Softworld, Inc.

Joppatowne, MD, USA

Contract

100% Remote in Mexico. Must be fluent in Spanish The Service Manager within an IT Product Team, leads and is responsible for managing the administration and support activities for one or several of Bank's technology systems running live in production. From developing standards and procedures to ensure the SW complies with the applicable production guidelines, Service Managers work closely with Release Managers on the actual release of new software to end customers. Accordingly, Service Managers

Desktop Support Technician

Pyramid Consulting, Inc.

Bethesda, MD, USA

Contract

Immediate need for a talentedDesktop Support Technician. This is a 06+ Monthscontract opportunity with long-term potential andis located inBethesda MD (Onsite).Please review the job description below and contact me ASAP ifyou are interested. Job ID: 23-52236 Pay Range: $21- $23/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Note:-Candidate must live near Bethesda MD 20814 Key Requirements and Technology Experience: configuration/

Information Technology Junior Support Specialist

Honu Services

Aberdeen Proving Ground, MD, USA

Full-time

Job Title: Information Technology Junior Support Specialist -4268 Job Location: Aberdeen Proving Ground, Maryland 21010 Job Summary Galapagos Federal Systems LLC is looking for an enthusiastic, well-qualified individual to fill the Information Technology (IT) Junior Support Specialist position and to join our team of qualified, diverse individuals. As the IT support specialist, you must be able to assess and troubleshoot computer support problems and apply an understanding of computer software a

Desktop Support Engineer

Infinite Computer Solutions (ICS)

Rockville, MD, USA

Full-time

Dear Candidate, This requirement is for our Corporate Office at Rockville, MD. Onsite Requirement. 4 to 5 Years of experience in Desktop Support/End User support Install, configure, upgrade, maintain and support desktop/laptop windows and Mac systems based on incidents/service requests and requirements Good knowledge on Microsoft 365 user management, endpoint point management (Intune). Basic Knowledge on Networking and Windows Server Operating System Installation and configuration of antivirus s

Desktop Support Specialist

TEKsystems c/o Allegis Group

Rockville, MD, USA

Full-time

Description: Responsibilities and Job Duties -Provides direct technical support and assistance to end-users over the phone, in person and or remotely -Manages and handles all escalated tickets from Level1, identifies best solutions based on information provided by customers -Provides in depth technical support; diagnose and resolve problems ranging from Tier1 -3 type issues. Troubleshoots applications, errors, and operating systems (Windows 10). Mitigates and handles system viruses, malware, spy