Support Analyst jobs in Massachusetts

Remote

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Today

Title: PeopleSoft Integrator/Support Analyst 5891-1 Location: Remote Note: These roles are remote, however, there will be some onsite work required as is necessary. Job Description MTA is seeking a Kronos Senior Business Analyst Lead to support the upgrade from Kronos Workforce Central to UKG Pro Workforce Management (WFM). This role involves consolidating five WFC instances into a single KronosWFM instance, managing complex integrations, and ensuring seamless data transfer with PeopleSoft HRMS

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Contract, Third Party

Depends on Experience

Lead Support Analyst

Remote or Almont, Colorado

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Today

Description: Remote Our client seeks a Lead Support Analyst to oversee support, stability, and performance of mission-critical scheduling applications across global media operations. The role leads a team of Application Support Analysts, coordinates cross-regional triage, drives incident, problem, and change management aligned to ITIL, and partners with IT, business stakeholders, and vendors to maintain reliability and deliver continuous improvement. The scope includes on-call rotation, off-ho

Contract

Technology Support Analyst

Boston, Massachusetts

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Today

Candidates must be able to work on site 2-3 days in Downtown Boston, MA. Legal industry experience is strongly preferred. Job Description Provide onsite and remote advanced technology support to employees in all firm locations relating to firm standard software applications, computer hardware, phones, printers, operating systems, remote access, and mobile devices. Diagnose, troubleshoot and resolve escalated software, hardware, security and network incidents from Level 1 Technical Support team,

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Full-time

IT Asset Management / Desktop Support Analyst

Norwell, Massachusetts

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Today

RESPONSIBILITIES: Kforce has a client in Norwell, MA that is seeking an IT Asset Management/Desktop Support Analyst. This role will support hardware asset management, onboarding/offboarding, inventory tracking, reporting, audits, and overall endpoint support operations. Candidates must be able to work onsite 5 days/week south of Boston. REQUIREMENTS: * IT Asset Management Analyst/Senior Desktop Support type background * Strong ServiceNow and SCCM/MECM experience * Experience with imaging, devic

Contract

$25 - $31 hourly

IBM Sterling(File Transfer Support Analyst)

Remote

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3d ago

Role: IBM Sterling(File Transfer Support Analyst) Location: Remote (EST) Roles & Responsibilities Monitoring & Triage FT: Monitor File Transmissions Process queues, statistics, and session health (PNODE/SNODE) on Windows/Linux; watch for stalls, retry storms, checkpoint loops, Secure+ handshakes. Manage Incident, Request & Change Execution: Manage incidents in ServiceNow; capture logs (B2Bi, C:D statistics, Secure+ events), RCA breadcrumbs, and mitigation timelines. Operational Health & Preve

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Full-time

$58 - $60

Contract Support Analyst.

Remote

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13d ago

Immediate need for a talented Contract Support Analyst. This is a 12 months contract opportunity with long-term potential and is located in CA, WA, OR and NV(Remote). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 26-23041 Pay Range: $30 - $34/hr. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities; Complete and process

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Contract

$30 - $34

Help Desk/Desktop Support Analyst

Boston, Massachusetts

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Today

Description We are looking for a skilled Help Desk/Desktop Support Analyst to join a growing team in Boston, Massachusetts. This contract-to-permanent position is ideal for a detail-oriented IT specialist who thrives in a law firm environment and enjoys resolving complex user issues across desktop, cloud, and collaboration platforms. The role supports a fast-paced organization with a strong focus on service quality, teamwork, and long-term career growth. Responsibilities: Resolve escalated supp

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Full-time

USD 47.50 - 55.00 per hour

PeopleSoft Integrator / Support Analyst - PISA 26-10010

Remote

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Today

Job Title: PeopleSoft Integrator / Support Analyst Location: Remote (Occasional onsite work as required - NYC, NY) Duration: 12 Months (37.5 Hours/Week) Job SummaryWe are seeking an experienced PeopleSoft Integrator / Support Analyst with strong expertise in Kronos/UKG Workforce Management solutions. This role will support the upgrade from Kronos Workforce Central (WFC) to UKG Pro Workforce Management (WFM), including consolidation of multiple instances into a single platform. The ideal candidat

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Contract, Third Party

Depends on Experience

PeopleSoft Integrator/Support Analyst

Remote

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3d ago

Title: PeopleSoft Integrator/Support Analyst 5891-1 Location: Remote Note: These roles are remote, however, there will be some onsite work required as is necessary. Job Description MTA is seeking a Kronos Senior Business Analyst Lead to support the upgrade from Kronos Workforce Central to UKG Pro Workforce Management (WFM).This role involves consolidating five WFC instances into a single KronosWFM instance, managing complex integrations, and ensuring seamless data transfer with PeopleSoft HRMS

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Contract, Third Party

$80 - $90

IT Tech Support Analyst, Epic

Hybrid in Boston, Massachusetts

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25d ago

Organization Summary:Community Care Cooperative (C3) is a 501(c)(3) non-profit, Accountable Care Organization (ACO) governed by Federally Qualified Health Centers (FQHCs). Our mission is to leverage the collective strengths of FQHCs to improve the health and wellness of the people we serve. We are a fast-growing organization founded in 2016 with 9 health centers and now serving hundreds of thousands of beneficiaries who receive primary care at health centers and independent practices across Mass

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Full-time

57,000 - 66,975

Operations Support Analyst - IBM-i (Remote)

Remote or Gilbert, Arizona

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Today

Operations Support Analyst (IBM i) Our client needs an Operations Support Analyst to own first-line support for a critical IBM i data platform. Right now this support work is split across a developer and a couple of part-time people, with no formal process behind it - you'd pull it all into one clear point of ownership. When issues come up (a missing vendor file, a data problem, a user request), you're the one who kicks off troubleshooting, figures out the next step, and decides when to pull in

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Contract

USD60 - USD65

Service Desk Support Analyst | W2/1099 | For Current MN Residents Only | No C2C

Remote

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12d ago

NOTE: APPLICANT MUST BE ON OUR W2 or 1099 AND CURRENT MN RESIDENT. NOT ACCEPTING SUB-VENDORS. Role: Service Desk Support Analyst Location: Remote with rare on-site meetings (On-site meetings will be planned in advance) Duration: 12 Months with Extensions Interview: MS Teams Job Description: Seeking one full-time resource to work as the Service Desk Support Analyst. The selected resource will provide technical support for incidents and requests reported by users (approximately 5,000) including

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Contract

Depends on Experience

Part-Time Application Support Analyst

Remote or New York, New York

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Today

RESPONSIBILITIES: Kforce's client in NYC is seeking a Part-Time Application Support Analyst to provide day-to-day support for internal users across a variety of business and financial applications. This role serves as a key point of contact for troubleshooting issues, managing support requests, and ensuring a positive user experience. Responsibilities: * Provide application support to internal users across multiple business systems * Respond to and track support requests submitted via email or

Contract

$35 - $45 hourly

Epic Support Analyst

Remote

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3d ago

Duration: 6 months to start (with potential for conversion) Job Description As a Support Analyst, you provide professional phone, email, and chat support to customers, addressing questions or issues related to application software, technical problems, and information technology.Your primary responsibility will be to provide quality and timely resolutions to customer questions or problems or to escalate them on behalf of the customer to appropriate personnel.Additionally, you will keep customers

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Contract

40 - 45

Production Support Analyst

Remote

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27d ago

Required Skills: DataPower, MFT, MQ, IBM, Production support, Splunk, EDI X12, SQL, Production Issue SEV 1, 2, 3, 4 triage, Incident Management (ServiceNow, Jira) Responsibilities: Technical Operations Specialist TennCares ISL program is looking for a Technical Operations Specialist to drive operational excellence and protect the reliability of mission-critical Medicaid systems serving millions of Tennesseans. In this specialist role, youll guide real-time monitoring, lead incident response e

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Full-time

Depends on Experience

Sr. HR Technology Support Analyst

Remote

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28d ago

Software Resources has an immediate, long term contract job opportunity for a Sr. HR Technology Support Analyst with a major corporation in Orlando, FL. Can be Remote. Description: As a part of the product organization, the Workday HCM team is looking for an experienced and dynamic resource to provide support to existing HR technology solutions. This Senior HR Technology Support Analyst will serve in a contract role as a Workday subject matter expert, providing support to an 16-month project fo

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Contract

Depends on Experience

Service Desk Support Analyst

Remote or Hybrid in Saint Paul, Minnesota

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13d ago

Required Experience: Desired Skills Knowledge of computer hardware, software, and mobile device components.Knowledge of Windows, macOS, and mobile operating systems, including configuration and troubleshooting.Knowledge of networking fundamentals such as TCP/IP, DNS, DHCP, and VPN.Knowledge of Active Directory, Group Policy, and endpoint security tools.Knowledge of ITIL best practices for incident and asset management.Skilled in diagnosing and resolving complex hardware, software, and connectivi

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Contract

Depends on Experience

Service Desk Support Analyst

Remote

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13d ago

Our direct client is looking Service Desk Support Analyst, Please send me resume, rate and contact detailsTasksProvide timely and consistent IT phone-based user supportMaintain high-quality end-user experienceMeet real-time service objectives (RSOs)Ensure proper documentation and escalation of incidents and requestsRespond to incidents and service requests within defined RSOsDocument troubleshooting steps and resolutionsEscalate issues appropriatelyMaintain knowledge base accuracyFollow security

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Full-time

Depends on Experience

IT Support Analyst

Remote

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13d ago

Role Summary This position involves providing technical support for content management systems, particularly in the areas of electronic content management (ECMs), eCTD publishing, and product registration. It is a mid-level role that requires managing incident resolution, system upgrades, and supporting validation and qualification activities. The role demands collaboration with global teams and a focus on delivering high-quality support to stakeholders. Responsibilities Provide day-to-day seco

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Contract, Third Party

Depends on Experience

Testing & Technical Support Analyst/ QA Analyst

Remote

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Today

Testing & Technical Support Analyst / QA Analyst Location:Remote Description: Seeking a highly motivated and self-directed Testing & Technical Support Analyst to drive the system integration and End-to-End (E2E) testing execution for the CCN NG technical readiness workstream. This role supports the full testing lifecycle-from test case authoring and traceability management to defect triage and User Acceptance Testing (UAT) facilitation-ensuring over 30 systems effectively interoperate. This p

Full-time

Support Analyst jobs in Massachusetts, USA