Remote
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Yesterday
Technical Writers Location: Remote Exp: 8-10+yrs Summary: Extensive UCaaS/CCaaS Experience: Over 20 years supporting platforms like NICE CXone, Genesys Cloud, Amazon Connect, and Cisco Webex CCE, with deep technical knowledge of SIP, SBCs, and cloud voice architecture.Hands-On Integration Work: Led and documented SIP integrations and cloud migration workflows at Bank of America, including direct collaboration with vendors and internal engineering teams.Platform-Specific Expertise: Served as SME
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Contract
$40 - $50