Call center jobs in virginia

Remote

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Today

Job Summary We are seeking a customer-focused Technical Support Representative to provide first-level technical assistance to end users. In this role, you will answer inbound phone calls, troubleshoot common technical issues, and deliver exceptional customer service. This position is fully remote and requires working 8:00 AM 5:00 PM Central Time. The ideal candidate will have experience supporting customers in a professional environment, strong troubleshooting skills, and the ability to resolv

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Contract

22 - 27

Customer Engagement Advocate II (Customer Service)

Remote

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Today

Company Description Lumen SolutionsGroupInc. is a technology consulting Services company based inFlorida. Weprovidea wide array of experienced business and IT professionals supporting clients from solution design to implementation and support.We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, and EnterpriseTransformation. Role:Customer Engagement Advocate II (Customer Service) Location:100% Remote Type:

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Contract

Depends on Experience

Customer Service Workforce Mgmt Analyst

Remote

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3d ago

Candidates must be located in the Wash DC, MD, Virginia or WVA locations. Vega is hiring! Workforce Management Analyst for a remote, contract to hire job opportunity. Only W2 candidates located in the Wash DC, MD, Virginia or W.VA locations will be considered for this role. Responsible for performing analysis of historical business data, including past call and transaction volume, projected business trends and events, and other possible drivers of workforce volume to determine future workload tr

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Full-time

Depends on Experience

Customer Retention Specialist

Remote

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Today

Experience: 2+ Years Location: Remote (Candidates must be located in Florida or Tennessee) Schedule: Flexible availability between 8:00 AM 8:00 PM EST, Monday to Friday (8-hour shift) Key Skills: Customer Service Customer Retention Sales Cold Calling Call Center Operations Relationship Building

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Contract, Third Party

Depends on Experience

Technical Program Manager

Hybrid in Vienna, Virginia

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26d ago

ITCON Services is seeking a highly motivated and technically proficient Technical Program Manager to lead IT projects for federal government clients. This role requires a seasoned leader with deep experience in Agile delivery, stakeholder engagement, and managing cross-functional teams across the full software development lifecycle. The Program Manager will be accountable for the entire project lifecycle from roadmap planning and sprint execution to release management and post-deployment support

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Full-time

150000 - 200,000

Utilization Management / Authorization

Remote

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Today

Must have off-entry and processing experience. This role will involve handling and processing Utilization and authorization request via FAX and some calls. Experience with guiding care and Facets ROLE: Supports the Utilization Management clinical teams by assisting with non-clinical administrative tasks and responsibilities related to pre-service, utilization review, care coordination and quality of care. (this position is remote) ESSENTIAL FUNCTIONS: Performs member or provider related administ

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Contract

Depends on Experience

Technical Support Rep I

Harrisonburg, Virginia

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Today

Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet and other telecommunications services to customers in the Mid-Atlantic United States. We focus on rural communities, which are often overlooked by larger companies. The Shentel family of brands includes: Shentel: Provides traditional cable Internet services for small towns and rural communities. Glo Fiber: Delivers fiber-optic Internet for customers in larger cities, as a competitor to incumbent provid

Full-time

Technical Support Rep I

Roanoke, Virginia

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Today

Full-time

Technical Support Rep I

Richmond, Virginia

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Today

Full-time

Technical Support Rep I

Lynchburg, Virginia

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Today

Full-time

D&T Help Desk Analyst

Remote

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Today

Job Title: D&T Help Desk Analyst Job Location: TX (Remote) Job Duration: 12 Months (Possibility of Conversion) Work Schedule Monday - Friday 7:00 AM - 4:00 PM CST Position Overview The D&T Help Desk Analyst provides first-level technical support by assisting users with software, login, email, Office 365, mobile device, and other technical issues. This is a customer service-focused role that requires strong troubleshooting skills and the ability to guide users through technical solutions.

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Contract

Service Desk Agent

Remote

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Today

Job ID: 2614378 Location: Remote Work, KY, US Date Posted: 2026-07-08 Category: Information Technology Subcategory: Technical Support Schedule: Full-Time Shift: Day Job Travel: No Minimum Clearance Required: None Clearance Level Must Be Able to Obtain: Public Trust Potential for Remote Work: ORA_REMOTE Description SAIC is looking for outstanding Call Center candidates to join our growing Defense & Civilian Sector in support of the US Department of Transportation. The DOT junior agent i

Full-time

USD 40,000.00 per year

Helpdesk Associate - Clinical Service Desk team

Remote

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27d ago

NTT DATA''s Client is seeking a Helpdesk Associate to join their Clinical Service Desk team. This position will have the opportunity to work from home / remotely in Halifax. This position will be a part of our Provider Clinical Service Desk, as an agent primarily handling inbound customer calls. This is a call center environment in which we support our customers 24x7x365. All candidates will have to be shift flexible. Shift work is required including nights, weekends, and/or holidays. Account s

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Contract

$31

GA DDS Level 1 Help Desk Analyst

Remote or Georgia

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Today

Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise. LOCAL CANDIDATES *This position is located at DDS Headquarters in Conyers, Georgia* *Bilingual, Spanish required**MUST have IT Help Desk Call Center exp* Provides technical assistance to both internal and external customers for tier one issues. This position requires handling a high volume of calls in a call center environment focused on custome

Full-time

USD 27.00 per hour

Help Desk Support Specialist | Network Solutions

Remote or Maryland Heights, Missouri

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Today

Job Description #LI-DNI Responsibilities We are seeking a skilled and customer-focused Help Desk Specialist to provide remote technical support to Edward Jones branches, departments, and remote users. In this role, you will diagnose, troubleshoot, and resolve technical issues, ensuring an exceptional support experience. This is a remote position requiring a professional workspace and high-speed internet access. Essential Functions and Primary Duties Diagnose and resolve technical issues, inc

Full-time

Help Desk Technician II

Remote

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Today

Overview IDEMIA Public Security, a division of IDEMIA Group, is the leading provider of secure and trusted biometric-based solutions, transforming public and private organizations across the globe. Our industry-enabled and client-specific solutions draw upon decades of expertise in biometrics to revolutionize the fields of public security, justice and public safety, travel and transport, identity, and access control. Built on privacy and trust, our market-leading iris, fingerprint and facial re

Full-time

USD 19.01 - 25.64 per hour

Senior Consultant, Workday HCM - Benefits Module

Arlington, Virginia

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15d ago

Our Deloitte Human Capital team helps organizations create value through people performance. We work with clients to reimagine work, the workforce, and the workplace across the enterprise and to transform their HR functions with AI and emerging technology. With the rapid pace of change in today's world, you will help clients answer questions like: How do I access, develop, and motivate my workforce? What should my AI strategy be for the HR function? Do I have the right organization and culture t

Full-time

USD 116,200.00 - 229,100.00 per year

Analyst I, Product Technical Support

Remote

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Today

Job Description About FIS Are you driven by rigor, inspired by impact, and energized by what's next? At FIS, you'll engage with the most consequential challenges at the intersection of financial services and technology. We operate with the conviction, discipline, and pace expected by the world's most exacting stakeholders. Our edge is our people-individuals who combine judgment with curiosity and deliver results through openness, ownership, and craftsmanship. About the Team We are a discreet, h

Full-time

Senior Consultant, Workday HCM - Payroll Module

Arlington, Virginia

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15d ago

Full-time

USD 116,200.00 - 229,100.00 per year

User Experience (UX) Designer

Virginia

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Today

Overview BRMi is seeking a User Experience (UX) Designer to support the modernization of internal tools used by Member Service Representatives. This work supports the transition away from a legacy system that is reaching end of life, replacing it with modern, scalable, and user-centered solutions. This role will partner closely with User Experience, Product Management, and Engineering teams to design efficient, intuitive tools that improve employee workflows and enhance the overall service exp

Full-time

USD 104,000.00 - 126,000.00 per year

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Call center jobs in Virginia, USA