contact center Jobs in san diego, ca

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Genesys Contact center engineer (REMOTE)

HL Solutions LLC

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Remote

Contract

Job Title: Infrastructure Engineer Genesys (REMOTE) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end point integration.Must have experience in Genesys Voice, Emai
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Posted 4 hours ago | Updated 3 hours ago

Project Delivery Lead with Contact Center Exp

Sun Technologies,Inc.

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Remote or North Chicago, Illinois, USA

Third Party, Contract

We are looking for a driven Delivery Lead to work in the AEI Contact Center Solutions Technology team. This team within Client BTS Technology enables the rest of our associates in AEI Contact Center Operations carry out its mission in serving our patients.A Delivery Lead, is responsible for planning, coordinating, and delivery of defined deliverables as part of a larger program and almost always requires engagement from multiple teams. Key responsibilities include communicating the work objecti
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Posted 23 hours ago

Contact Center Business Development Executive

Data Network

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Remote

Full-time

Job Summary: The Business Development Executive (Sales Hunter) is responsible for driving new business acquisition and establishing strong relationships with prospective clients. Focused on selling tech-driven CX solutions, this role targets organizations looking to enhance their contact center operations through innovative technologies or outsourcing solutions. The ideal candidate brings a proven track record in selling either technology solutions for contact centers or BPO services, coupled wi
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Posted 41 days ago | Updated 10 days ago

Senior Delivery Lead / Contact Center / REMOTE

Motion Recruitment Partners, LLC

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Remote or North Chicago, Illinois, USA

Full-time

We have a fully remote opportunity for a driven Senior Delivery Lead to work in our client's Contact Center Solutions Technology team. This team within their BTS Technology enables the rest of their associates in Contact Center Operations carry out its mission in serving their patients. A Delivery Lead is responsible for planning, coordinating, and delivery of defined deliverables as part of a larger program and almost always requires engagement from multiple teams. Key responsibilities include
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Posted 17 hours ago | Updated 5 hours ago

Contact Center Software Engineer

INSPYR Solutions

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Remote or Houston, Texas, USA

Contract

Title: Contact Center Software Engineer Location: REMOTE (working CST hours) Duration: Contract to hire Work Requirements: , Holders or Authorized to Work in the U.S. Job Description: We are hiring a Software Engineer to join our team and support Cloud Contact Center platforms (NICE CXone). In this role, you will be involved in all aspects of Cloud technology for the Contact Center. You will be responsible for design and development of products, features, unit testing, code reviews and resolve
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Posted 11 days ago | Updated 1 hour ago

Senior Voice Engineer (Webex)

Ledgent Technology

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Remote

Contract

We are seeking a Senior Voice Engineer to work on a remote team for a client in Houston, TX. The role is contract to hire and you will spend 3-5 months working for Roth Staffing before converting to full time with the client. Responsible for designing, implementing, and managing advanced voice communication systems and technologies. You will leverage your expertise in voice engineering to ensure high-quality, reliable, and efficient voice services across the organization. This role involves tro
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Posted 13 days ago | Updated 2 hours ago

Remote Voice Engineer

LaSalle Network

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Remote

Contract

Remote Voice Engineer (8x8) We are seeking a skilled Telecom Specialist to support a growing healthcare organization undergoing multiple acquisitions. This role will focus on designing, implementing, and testing call routing solutions using 8x8; you'll help scale the telecom infrastructure across newly acquired sites. The ideal candidate will bring deep experience in 8x8 call flows, number porting, and telecom documentation, with bonus points for 8x8 Contact Center expertise. Key Responsibilitie
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Posted 6 days ago | Updated 2 hours ago

Infrastructure Engineering Sr Advisor (Genesys)

Technostrides

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Remote or Bloomfield, Connecticut, USA

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Bloomfield, CT (Onsite preferred, but remote/work-from-home is also an option) Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basi
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Posted 4 hours ago

Infrastructure Engineering Sr Advisor (Genesys) - Remote W2

Techaffinity Consulting

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Remote

Contract

Job Title: Infrastructure Engineering Sr Advisor (Genesys) Location: Remote (Bloomfield, CT) Duration: 12 Months Job Description: Reason: Special Project - ACT Avaya to Cisco migration 7 to 10 years of experience on Genesys architecture including inbound, outbound voice, chat, SMS, and email.Advanced Contact Center Call Flows and script design.Good knowledge for Genesys workspace desktop, including desktop design and (attached data) screen pop integration. Basic knowledge of Avaya and Cisco end
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Posted 2 hours ago

Amazon Connect Architect - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: Amazon Connect ArchitectLocation: REMOTE Job Type: Long term contractJob Summary:We are seeking an experienced Amazon Connect Architect to lead the design, implementation, and optimization of cloud-based contact center solutions. The ideal candidate will have a deep understanding of Amazon Connect, AWS services, and customer experience strategies. Key Responsibilities:Design and architect Amazon Connect solutions tailored to business needs. Integrate Amazon Connect with CRM, ticketing
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Posted 4 days ago | Updated moments ago

Senior AWS Connect Developer

Sansar Tec

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Remote

Contract

Position: Senior AWS Connect Developer Location: Remote Job Responsibilities Design and develop sophisticated contact center workflows and routing strategies using Amazon Connect Create and implement complex contact flow configurations to optimize customer interaction experiences Develop and integrate custom Lambda functions to extend Amazon Connect capabilities Implement advanced routing logic, including skills-based routing, queue-based routing, and intelligent call distribution Develop and m
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Posted 14 days ago

NICE CXone Architect - REMOTE

SecureKloud Technologies Inc

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Remote

Contract

Job Title: NICE CXone ArchitectLocation: Remote USAJob Type: Long-Term ContractJob Summary:We are looking for a highly skilled NICE CXone Architect to lead the design, development, and implementation of cloud-based contact center solutions using NICE CXone. This role involves working closely with stakeholders to deliver scalable, secure, and high-performance solutions tailored to business needs. Key Responsibilities:Architect and design end-to-end solutions using NICE CXone platform. Build and o
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Posted 2 hours ago | Updated moments ago

Solution Architect - AWS Connect

BABB Technology Services Inc

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Remote

Full-time

Key Responsibilities: Design and maintain complex contact center systems within federal and enterprise environments.Lead cloud migration efforts from legacy on-premise systems to AWS or other cloud contact center platforms.Collaborate with government and enterprise clients to ensure compliance with regulatory and security mandates.Architect scalable, secure solutions leveraging Avaya, Cisco, or Genesys platforms.Design, build, and support APIs, Web Services, and integrations for large-scale depl
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Posted 18 days ago | Updated 18 days ago

CRM lead with Oracle Service Cloud

Info Way Solutions

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Remote or Santa Clara, California, USA

Contract

Duration - 6+ months Skills - CRM lead with Oracle Service Cloud Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Job expectatio
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Posted 12 days ago

Genesys & Oracle Cloud developer

Cloudious

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Remote or US

Third Party, Contract

Job title: Genesys & Oracle Cloud developer Location: Remote Rate: $70/hr on C2C Experienced CRM Lead, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job expectation : Lead onsite CRM initiatives i
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Posted 14 days ago | Updated moments ago

Keycloak Expert

Sensiple Inc.

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Remote

Contract

sensiple Inc is a New Jersey corporation with over two decades of expertise in technology-driven solutions specializing in Customer Experience, Contact Center Solutions, Digital Transformation, Cloud Computing & Independent Testing. With an expert team that has enriched experience in executing & developing sustainable IT strategies in Healthcare, Technology, Retail, Logistics, Education, Telecommunications, Government and Media, we help our diverse customers to envision the future. By developing
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Posted 1 day ago | Updated 3 hours ago

Technical Writer

Kforce Technology Staffing

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Remote or Los Angeles, California, USA

Third Party, Contract

RESPONSIBILITIES: Kforce has a client that is seeking a Technical Writer in Los Angeles, CA. Responsibilities include developing user manuals, technical guides, and proposal content, ensuring accuracy and accessibility for diverse audiences. Responsibilities: * Develop and maintain technical documentation for network, data center, and digital workplace solutions * Create network graphics and visual representations of architectures, workflows, and product designs * Prepare RFP responses, ensurin
Posted 5 days ago | Updated 1 hour ago

Staff Software Engineer - Genesys Technologies / (Hybrid /Onsite)

Visa Inc.

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Remote or Austin, Texas, USA

Full-time

Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhe
Posted 1 day ago | Updated 9 hours ago

Sr Fullstack Developer - AWS Connect

Daddy Recruiter LLP

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Remote

Contract

Job Title: Sr. Full Stack Engineer AWS Connect (Enterprise Applications | Fully Remote) 6 Months Contract to Permanent Hire Key Responsibilities - Design, develop, and maintain a scalable, cloud-native contact center platform using AWS Connect and supporting services. - Build clean, maintainable code in React (frontend) and Node.js/TypeScript (backend) within a microservices architecture. - Collaborate with enterprise architects, DevOps, and security teams to ensure systems meet high standards o
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Posted 21 hours ago

AWS Connect Leader

Diverse Lynx Llc

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Remote

Contract

Role Name- AWS Connect Leader Location- Remote with some travel Full Time Role Note: We are not looking for AWS connect Architect. We are looking for AWS connect Leader who has experience in end to end implementation of AWS connect. Who has done Pre-sales, solutions, along with delivery. Apart from all these AI [ Conversational (must have) & Gen AI (Good to have) Solutions. Principle Duties and Responsibilities Experience of solutions for Contact Centers and digital channels Experience in buildi
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Posted 10 days ago