1 - 20 of 33 Jobs

Cyber Threat Intelligence Engineer

Zions Bancorporation, N.A.

Midvale, Utah, USA

Full-time

Zions Bancorporation s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients and colleagues with the best experience possible for over 150 years. Help us transform our workforce of the future, today. We are currently seeking a Cyber Threat Intelligence Engineer. As the Cyber Threat Intelligence Engineer, you will play a key role in identifying

QA Engineer

Lorven Technologies, Inc.

Frisco, Texas, USA

Full-time, Contract

Job Role : QA Engineer Location : Frisco, TX - Onsite Duration : Long Term Contract About the Role: We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools. The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. Key Responsibilities: Design, develop, and execute test p

Avaya Engineering Lead - Remote

The Brixton Group

Remote

Contract, Third Party

Job Title: Avaya Engineering Lead Location: Remote Duration: 12+ Months (Possibilities of Extension) JD: As a Senior Network Engineer Avaya Contact Center, you will be joining a diverse and highly collaborative team fully staffed with all the essential roles necessary to make up a highly functioning team.Together we form the firm's Voice Services Contact center and support Platforms that allow the firm's employees to interact with each other no matter what part of the country in which they ar

Avaya Developer

Thunderhawk Technology Partners

Las Vegas, Nevada, USA

Contract

Location: Las Vegas ONSITE Duration: 6 monthsExperience Requested: 6-8 years Title name: Avaya DeveloperDescription: Should have good communication along with requirement analysis skills? Extensive programming experience on Avaya ACM, working knowledge of IVR, call flows, vectors, and adjunct routing, system architecture, design principles and implementation? Excellent customer service skills including reporting, organization, written and oral communication and task prioritization? Experience in

Field Service Technician

CTI - Gas Detection Specialists

Philadelphia, Pennsylvania, USA

Full-time

Job DescriptionThe Field Technician position will operate independently from CTI s main office, traveling to customers locations for start-up, calibration, light installation, and/or repair a variety of gas detection systems. The Field Technician will also be responsible for training plant personnel on how to use the gas detection systems as well as writing reports for PSM documentation. A typical work week may include three weeknights in a hotel, with the remainder of the week working at home,

Cyber Threat Analyst

Dunhill Professional Search

Huntsville, Alabama, USA

Full-time

The CTI Team is Responsible for monitoring and analyzing external cyber threat data to provide insights and actionable intelligence about potential cyber threats. They shall triage information collected from different threat intelligence sources, including internal sources, and study the pattern of attacks, their methodology, motive, severity, and threat landscape applicable to the organizations systems. They shall support enhancing the overall cybersecurity posture of an organization by deliver

MS Dynamics Cisco UCCE Engineer

United Technology

US

Third Party

Job Title: MS Dynamics + Cisco UCCE Integration Engineer Location: Remote Type: Contract Experience Level:10+ years Domain: Contact Center Technology & CRM Integration Job Summary: We are seeking a highly skilled Integration Engineer with deep experience in Microsoft Dynamics 365 and Cisco UCCE environments. The ideal candidate will have strong expertise in SIP signaling, SBCs, and media processing. You will be responsible for integrating Dynamics CRM with Cisco UCCE, ensuring seamless call co

VM Engineer

Wisdom InfoTech

Lexington, Kentucky, USA

Third Party, Contract

VM ENGINEER As a Vulnerability Management engineer, you will work closely with the Vulnerability Manager Specialist and collaborate with the CTI automation, pen-testing team, and IT security. Your primary responsibility will be to identify and prioritize threats and vulnerabilities in our OT environment, providing reports to key stakeholders. This role focuses on technical security functions rather than compliance 50% Travel is required . Location-Lexington, KY Job Responsibilities: Collabor

Voice Engineer UCCX/UCCE/CISCO

World Wide Technology

Woodland, California, USA

Full-time

Voice Engineer Location: Woodland Hills, CA or Oklahoma City, OK Duration: 6 months (contract to hire) Onsite 3 days/week The primary function is to manage and resolve service tickets for IPT and UCCE. Definitely an Admin, don t need an Engineer. Base telephony ticket resolution UCCE administration If we had to estimate time allocation between the roles, would it be something like: 70% Base telephony ticket resolution 30% UCCE administration, reporting and CVP Representative Tasks in support of

Senior Incident Response Commander

PRI Technology

Austin, Texas, USA

Full-time

Job DescriptionI have a full time opportunity as a Cyber Incident Response Commander working for one of our leading organizations. As a Cyber Incident Response Commander, you will provide detection, response, and remediation activities to ensure information assets and technologies are adequately protected. This is 3 days onsite As a Cyber Incident Response Commander, you will be responsible for: Serving as an escalation point from junior analysts to provide security monitoring triage and inciden

Cyber Threat Intelligence Analytic Engineer - USDS

TikTok

Washington, District of Columbia, USA

Full-time

Location : Washington D.C. Employment Type : Regular Job Code : A224557 Apply to this job Share this listing: Responsibilities About the Team The USDS FUSE Intelligence program is an all-hazards team that develops products and services with action-based outcomes to reduce and identify risk to TikTok USDS across multiple disciplines including cyber threat, criminal, protective and influence operations discovery intelligence. As part of FUSE, the Cyber Threat Intelligence (CTI) team tracks

SOC Analyst

Axiom Global Technologies, Inc.

Sandy Springs, Georgia, USA

Contract, Third Party

Role Name: SOC Analyst Location: Hybrid role with 2 days a week onsite in Sandy Springs, GA, USA Duration: 6+ Months L2 support, 8x5 EST. Preferably based in Atlanta and goes to client site 2x per week. Open to remote for the right person. Technical Skills o SIEM Tools Experience (e.g., Splunk, QRadar, LogRhythm, Elastic Stack) - Google SecOps (formerly Chronicle) experience a plus o Intrusion Detection and Prevention Systems (IDS/IPS) o Endpoint Detection and Response (EDR) Tools (e.g., MS Def

Genesys Cloud Architecture

VDart, Inc.

Raritan, New Jersey, USA

Full-time, Contract, Third Party

Job Title: Genesys Cloud Architecture Location: Raritan, NJ (Onsite) Mode : Contract Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on exper

Genesys Cloud Architecture

Raas Infotek

Somerville, New Jersey, USA

Full-time

Job DescriptionJob Title: Genesys Cloud Architecture Location: Raritan, New Jersey Years of Experience 8+ Years in Genesys Contact Center Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: GCP (Mandatory)ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and ArchitectureGood Knowledge of S

Genesys Cloud Architecture Consultant

Sureminds Solutions

Raritan, New Jersey, USA

Contract, Third Party

Please share Profiles at Hi, Urgent need, Max Rate - $51/hr on C2C Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Mode : Contract (6+ Months) Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (P

Genesys Cloud Architect

K-Tek Resourcing LLC

Raritan, New Jersey, USA

Third Party, Contract

Job Title: Genesys Cloud Architecture Location: Raritan, New Jersey Education requirements Any Graduate; Bachelor's degree in IT or related field is preferred Years of Experience 8+ Years in Genesys Contact Center T Level T2 Soft Skills requirements Excellent communication and conversation skills (Verbal and Written) Good documentation skills Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: Google Cloud Platform (Mandatory) ITIL Foundation (Pre

Genesys Cloud Architecture

Yochana IT Solutions

Raritan, New Jersey, USA

Contract

Soft Skills requirements 1. Excellent communication and conversation skills (Verbal and Written) 2. Good documentation skills 3. Good working knowledge of MS OFFICE (Including MS Project and Visio) Certification requirements: 1. Google Cloud Platform (Mandatory) 2. ITIL Foundation (Preferred) Skills required Understanding of SIP Protocols, Genesys Framework and Architecture Good Knowledge of SIP protocol. Hands on experience on multimedia setup (chat & email) environment Hands On experience o

Genesys Cloud Contact Center SME

Brezo Business Solutions LLP

Remote

Contract

We are hiring for a Genesys SME long term contractual job opportunity as posted below. Interested ! Please apply with your most updated resume. Title: Genesys Cloud Contact Center SME Location: Fully Remote Shift #: Mon Tues, Thurs-Fri ; 2am-12pm ET Duration: 1 yr Desired Start: June ASAP Requirements: Should be able to pass a drug screening, background check, and Public Trust Qualifications: Bachelor s degree required or equivalent experience. At least 8 years of hands-on configuration, implem

Salesforce IT Manager

HD Supply Repair and Remodel

Atlanta, Georgia, USA

Full-time

Job Specific Responsibilities Manage a team of Administrators and developers with a focus on delivering solutions primarily within the Service side with expertise in Case Management, Omni Channel and CTI and integration patterns. Preferred Qualifications 10+ years overall IT experience5+ years hands-on experience in SalesforceAbility to design sophisticated Service Cloud solutions, leveraging their coding skills to develop custom components, integrations, and automations that go beyond standar

VP, DevOps and Capacity Management Process Lead C13 (Hybrid)

Citi

Remote or Jacksonville, Florida, USA

Full-time

This position will have global scope supporting DEVOPS & Capacity Management across multiple countries, businesses, or major services. This role is responsible for managing DevOps & Capacity Management Process Maturity, drive Operational Excellence and assist in Strategy execution of the DevOps & Capacity Function. This position requires Process and Operational management experience; knowledge of CMMI, COBIT, ITIL, SDLC, DORA pre-requisite. This position provides a great learning opportunity to