Customer experience jobs in arlington, tx

Industry Principal Oracle Cloud Customer Experience Leader

Remote

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3d ago

Client is a global leader in providing comprehensive Oracle services that accelerate business growth and digital transformation. With over 25 years of experience, our team of experts delivers innovative solutions across various industry verticals, leveraging Oracle's advanced technologies to drive operational efficiency and business resilience. We specialize in Oracle Cloud applications, helping enterprises become cloud-connected and achieve sustainable success. Job Description In the assigned J

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Full-time

$200,000+

GTM Engineer: Customer Experience & Lifecycle

Dallas, Texas

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Today

Who are we? Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the pa

Full-time

USD 136,000.00 - 204,000.00 per year

Senior Director, Engineering Quality & Customer Experience

Remote

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Today

Senior Director, Engineering Quality & Customer Experience Department: Research & Development Overview The Senior Director, Engineering Quality & Customer Experience is responsible for defining and executing the company's end-to-end quality strategy across platform, product delivery, and the full customer lifecycle. This role owns the transformation from traditional QA to AI-native quality engineering, combining automation-first testing, shift-left execution, and agentic quality enablement. T

Full-time

Compensation information provided in the description

Analyst V, Technology Services

Hybrid in Irving, Texas

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Today

If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online. Job Summary The Analyst V will be responsible for driving documentation and process improvements, maintaining and configuring applications, and/or performing support activities for Vistra's Nuclear Fleet. They will play a pivotal role in identifying and implementing proce

Full-time

Depends on Experience

Apps Dev Tech Lead Analyst - Vice President

Irving, Texas

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Today

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries andjurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi createseconomicvalue that is systemically responsible

Full-time

Compensation information provided in the description

Customer Success Engineer - Chicago/Dallas/NYC (Onsite)

Dallas, Texas

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8d ago

Role: Customer Success Engineer Location: Chicago/Dallas/NYC The Opportunity Newmark is seeking a Customer Success Engineer (CSE) to serve as the technical bridge between platform users, clients, Product and Engineering. In this role, you will validate functionality and data, identify and clearly define technical defects and product gaps, and support the platform throughout onboarding, implementation, feature delivery and ongoing operations. This role combines data integrations, solution enable

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Full-time

Depends on Experience

Structural Design Engineer (Entry-Level)

Irving, Texas

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Today

Our culture is rooted in a shared vision - to help keep the world's most precious resource safe - and in the core values that guide us in pursuing this vision and delivering on our mission to clients. We provide the highest quality liquid storage design and construction services at the best long-term value with an unrivaled customer experience. We have built over 3,500 pre-stressed concrete liquid storage tanks over the past 90 years around the country and world, as a result we have become the

Full-time

Structural Design Engineer

Irving, Texas

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Today

Full-time

Full Stack Engineering Lead - Sales and Service Platforms

Irving, Texas

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Today

Job Description Summary: We are looking for a hands-on Engineer who operates as Technical Lead-someone who can both architect within guardrails and execute in code. You are responsible for the technical roadmap of our digital ecosystem, ensuring that our Salesforce integrations, frontend architecture, and deployment pipelines are world-class. You establish the standards for TDD (Test-Driven Development), automation, and AI adoption. You'll play a critical role in advancing ADT's Sales and Se

Full-time

Remote - Technical & Sales Support Representative

Arlington, Texas

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Today

Category : Customer Service/Support As a Technology Technical Support Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

Senior Service Professional

Coppell, Texas

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Today

RESPONSIBILITIES: Kforce has a client that is seeking a Senior Service Professional in Coppell, TX. Responsibilities: * Respond to telephone support inquiries from Financial Advisors, their supporting staff in field, and end clients * Provide technical assistance with system status, network connectivity, along with a variety of problems of all installed applications and software products supported by IT * Provide ongoing service focused support for all aspects of our web portals, identify trend

Contract

$20 - $25 hourly

Technical Program Product Manager

Dallas, Texas

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Today

Join a dynamic technical product management opportunity focused on shaping new products and features that support business customers in setting up and managing their accounts and procurement needs. This onsite role in Austin, TX or Dallas, TX offers the chance to partner with software teams, UX designers, and business stakeholders to define product direction, improve customer experiences, and drive meaningful impact. Responsibilities Develop and guide product strategy, including vision, roadma

Full-time

Remote --- Automotive Technical Service Representative

Arlington, Texas

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Today

Category : Customer Service/Support As a Automotive Technical Service Specialist, you will serve as a primary point of contact for our clients, managing inbound and outbound communications with professional excellence. Utilizing a suite of web-based tools, you will efficiently resolve inquiries to ensure a seamless and positive customer experience. This role is ideal for individuals passionate about service delivery in a high-velocity environment. Currently, employment is restricted to residents

Full-time

AI & Offensive Security Analyst - Vice President

Irving, Texas

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Today

Overview of the Role Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. As a bank with a brain and a soul, Citi creates economic value that is

Full-time

USD 125,760.00 - 188,640.00 per year

Business Systems Analyst - SAP C4C

Richardson, Texas

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Today

Bring your SAP C4C expertise to a hands-on Business Systems Analyst role focused on shaping and delivering impactful enhancements for Sales and Service teams. This onsite opportunity in Richardson, TX offers the chance to partner closely with business and technical stakeholders to improve processes, support implementation efforts, and help deliver solutions that make a real difference. Responsibilities Partner with Sales and Service stakeholders to gather, analyze, and document business requir

Full-time

Field Application Engineer - Solar eBOS

Dallas, Texas

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Today

Job Overview: Field Applications Engineer POSITION SUMMARY: The Field Applications Engineer will oversee field quality for Premier PV's electrical BOS components ensuring that field issues are quickly addressed and lessons learned are fed back to the design and manufacturing teams. This role will collaborate cross-functionally on all quality processes to include work instructions, customer satisfaction, quality complaints, non-conforming products and key metrics. The ideal candidate must be a

Full-time

Operational Analyst - Verint Operations Manager Configuration

Dallas, Texas

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Today

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary Support the optimization of enterprise Verint platforms within the Performance Enablement Organization (PEO). This role transla

Full-time

USD 51,700.00 - 73,800.00 per year

Operational Analyst - Verint Operations Manager Configuration

Dallas, Texas

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Today

Full-time

USD 51,700.00 - 73,800.00 per year

Director, IT Program Management

Irving, Texas

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Today

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. We are seeking a Director, IT Program Managementto join the Business

Full-time

USD 119,300.00 per year

Senior Data Scientist | Onsite | AI/ML

Fort Worth, Texas

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Today

We are seeking a Senior Data Scientist to join a highly collaborative AI/ML team supporting Contact Centers and Digital Customer Experience initiatives for one of the largest airlines in the United States. This role offers the opportunity to work on cutting-edge Machine Learning and Generative AI solutions that directly impact customer experience and operational performance. Applicants must be able to work onsite in DFW Tuesday through Thursday In this role, you will take ownership of data prepa

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Full-time

$145000 - $165000

Customer experience jobs in Arlington, TX, USA